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Colin R.
Reviewed in Canada on December 30, 2024
I've used this for three winters now and have not had any further problems with ices dams in my rain gutter or roof. Highly recommended.
Dr. Review
Reviewed in the United States on November 9, 2024
I purchased the 100' and the 150' Heat Tape Pro for my home and couldn't be happier with the products and the customer service. I have a 4/12 roof pitch (i.e., fairly flat) and we get a lot of wet snow where I live. Prior to installing the heat tape, I was on the roof several times each winter shoveling or sweeping snow off the north side because it gets very little sun and the snow would accumulate in the valleys and gutters where it would freeze. The Heat Tape Pro product surpasses the quality of other heat tape I have seen and it works well on my roof, so much so, I no longer have to get on my roof in the winter.A feature on the Heat Tape Pro that Radiant Solutions Company calls a "GlowCap" illuminates to let you know that the heat tape is functioning properly when plugged in. The GlowCap on my 150' tape developed a crack, the cause is unknown but could have been from an owl or other animal, or possibly from a deep freeze. I contacted Radiant Solutions Company, explained the problem, provided photos, and in three days I had a replacement tape. Customer service was knowledgable, personable and professional! A lot of companies provide great products, but not all companies provide great customer service. Radiant Solutions Company is one that provides both.I was not compensated to provide this review, but I do think it is important to recognize exceptionalism whenever I come across it.
Customer
Reviewed in the United States on January 2, 2024
We added an additional downspout and the installation of HeatTape Pro to deal with a recurring ice damming problem on our roof.High points:- Well made product from a USA company- Light indicator at both the plug and far end of the HeatTape Pro wire to indicate the unit is powered- Detailed installation manual (but would have been nice to see this ahead of purchase)Other points:- Does not include the required clips and hangers for mounting the HeatTape on a roof and in gutters- It's much easier to install the product if it's been fully unwound and straightened out- The length estimating tools were OK, but it would have been nice to have photos that highlight the different installation scenarios overlayed with line drawings to show the actual installation location of the product.- I took photographs and measurements of my home prior to installation and then printed and drew on the printout the route that the wire would take to get to all of the required roof, valley, gutter areas, and plug/power outlet.
Teach27
Reviewed in Canada on December 20, 2023
Used these in my gutters to keep them flowing through very cold Saskatchewan winter. Came quickly and very well packaged. Love the extra long 10ft cord for reaching outlet and the light at the end showing they are plugged in. Bought another cord once I saw the quality. Winter is just beginning so will update in Spring.
P. Buchanan
Reviewed in the United States on October 4, 2023
We install heat tape professionally as part of our rain gutter business. We have installed miles of the stuff, and this is absolutely one of our favorite pre-built options. It's the flat commercial style and it seems to work well - our customers here have loved it so far - and Utah winters are brutal. Built well, installs smoothly, arrived quickly, we absolutely love this brand and its our go-to if we don't just build our own.So why not 5 stars then? Two reasons - first, it doesn't come with basic roof clips. Why? Because since this is commercial, the roof-clip makers take you to the cleaners. They are SUPER expensive when you are doing a large job. However, for the price I'm paying I would expect some included.Second, and I say this a lot, but I think this tape is over priced per linear foot. We usually just buy a spool and cut/build our own (which doesn't take long), but we've been so busy lately that it's easier to just buy what we need pre-assembled. It has some downsides, such as all the extra "wasted" tape you have to shove in the downspout - but paid a premium price for. When you build your own, you make it exactly the right size and don't waste tape. So we will try to build as much as we can, but if they offered this wholesale in bulk and made it more competitive, I'd just buy this for every install - its a great product and I highly recommend it.
dmitry levkowsky
Reviewed in Canada on October 20, 2023
Saved my gutters thanks to it. Highly recommended!
GSD181
Reviewed in Canada on March 6, 2022
We have a 1:12 slope roof and there is almost no insulation in the (uphill) roof of the original part of the house. The snow melts and trickles down to the well insulated part. We used to get massive icicles that looked like they would tear the corner of the house off. These are the first cables strong enough to keep a path melted so the water gets to the ground. See the 8' stalagmite from one of the loops. Excellent product.
Cav Mom
Reviewed in Canada on November 15, 2022
With a low-slope roof, we depend on having good quality heating cables in our 7 downspouts. Over time, the ones provided by our builder are failing. I ordered 2 replacements from Radiant Solutions and they are absolutely superb quality. I can easily see these lasting far beyond the life span of the builder's cables. The fact that the connections are done at the factory, instead of after market, makes them far less likely to fail. The thickness of the cables is also superior to others we've seen. The glow of the plug and the light at the end of the cable, make it easy to see when we've turned them on. Very happy with this product and will do our best to only use this company's heating cables in future.
pfictionfan4life
Reviewed in the United States on March 12, 2019
I got the 62ft cable. I noticed water dripping into my house from the crawlspace above it. It was leaking through the window frame so thankfully I will have minimal molding as it's exiting and will dry out.The day after I saw the dripping I ordered this product.The selling point for me was that the cable itself is durable enough and safe enough that it can be overlapped and not short out or catch fire. It's been very very cold here this winter in MN, the roof is hard and iced over so there's no way I could install it properly in those conditions. I plugged in the cable and unfurled it and laid the loops of cable across the ice dam above my leaking window. Within the day, the cables had cut through the ice and I was able to climb my ladder and yank out big 2 ft pieces of ice to allow melting ice water to properly flow down the gutter. I used a roof rake to pull the snow off above the dam and NO MORE LEAKS! You can even place this cable into the gutters to ensure they'll perform for you in the cold.Admittedly the portion of roof I was working with is probably 20 ft long so I didn't really need 62 feet. Not for the purpose I was using it for at least.... I do plan on installing the wire with clips this spring/summer but may need an additional cable for the rest of the roof.This was a great great great solution for a roof that I could barely reach on my 25 foot ladder. If you have a higher or more precarious roof, of course have a local handyman install it. Don't risk hurting yourself. I'm agile and surefooted so I wasn't that concerned about my wellbeing lol.Really this is so so so worth it. Don't wait til you get heavy damage in your ceiling or walls and have to contact your home insurance team to replace walls and cost you your deductible.Also remember to clean your gutters in the fall so they can hopefully keep up with most of the snow (that'll save you more time and money in the long run too)Even with my vented and insulated crawlspaces and the gutter screen guards I have installed, I still got some leakage. This is a great thing to have when you can simply plug it in and know that it'll get the job done.A+ product. I've recommended it to a lot of friends already.
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