Customer
Reviewed in the United States on February 1, 2025
At first I thought I was going to send this back as it would stop moving, but after a few days it is working just fine. Seems it had to "map" the pool. So far so good.
Customer
Reviewed in the United States on September 30, 2024
Overall very happy with the machine. Simple, compact design and easy to install out of the box. In my case, the dedicated vacuum line in my pool achieves minimal suction for this device - so it does not climb the walls. The box comes with a spring loaded device to test the suction where you plan to plug in the vacuum. If it shows minimum suction, don't expect it to climb walls. It does do a great job on the pool bottom however.
Thomas
Reviewed in the United States on September 1, 2024
I went through like 4 other pool cleaners before landing on this one. Its been a long time coming, and I'm so happy my search is finally over. I ordered this on September 16, 2023, so its coming up on a year and I've had 0 problems with this. I had used the suction ones that skim the bottom of the floor, to the zodiac ones with monster truck wheels that climb up the walls. Each one with their own challenges for my pool.I have two trees in the backyard and my neighbors have big trees so its quite common to get leaves in my pool. The skimmer gets most of it but I needed something that would suck up small/regular sized leaves. The thing I love about this model is that you can adjust the sensitivity to make it climb walls or not. I have it set to not climb as I've had issues with other cleaners climbing out of the water (which caused $$$ repair/replacement to my pool pump!).This cleaner glides around the bottom of my pool, it eats up leaves and keeps the floor looking clean. It doesn't get stuck, the suction is great, and lastly... sometimes it eats a seed or something from my palm trees and that stops the suction. On the bottom there is a small screw that you can unscrew to clean out anything that is blocking suction.I love this thing!!
m-h.
Reviewed in the United States on July 24, 2024
I researched and researched pool vacuums, some 100s of $, but most were 1k plus. That being said, this pool vacuum is priced nicely and works great! Came well packaged, with clear instructions. She moves slowly but my pool looks great.
Isabelle Ladouceur
Reviewed in Canada on June 3, 2024
La balayeuse a beaucoup de difficulté à rester sur la toile. Plus souvent en suspension qu’entrain de nettoyer la piscine. Fonctionne moins bien que celle que je désire remplacer.
Steve
Reviewed in the United States on December 29, 2024
I used to have Hayward Navigator and had nothing bad to say. This generation of Navigator, unless mine was a one-off, has been horrible. After it's first 4 - 6 wks, this one stopped climbing the walls. Then it was failing to run a good pattern so it missed a lot of the pool floor area. I have had to replace the gear box twice and feet and flippers 3X. New Hayward parts Gear box, tests ok during install (turns both directions) but within 3 days goes to turning only one direction. It still won't climb walls, and now within an hour of starting from a straight hose, winds up against the deep end wall, with hose all twisted up and the vacuum going nowhere. I've tested and adjusted for water flow and adjusted the pressure flow screw, per the manual installationsl and troubleshooting several times, all to no avail. Including on-line videos or suggestions. This continues to be extremely aggravating on a daily basis, thus compelled me to write this review. Every morning untwisting the hose, knowing it's going to be in same spot in 15 mins. When I can, I'll be replacing this with another brand entirely after this disaster.
Larry Wise
Reviewed in the United States on December 21, 2024
I have purchased several of these vacuums in the past and had good experiences with them. This time, however, I used it for a few hours and noticed that it was not working properly. I took it out of the pool and took a cover off to look inside and found a piece had come off the inside and a small mounting screw was also found. Very disappointing, luckily I was able to put the piece and the screw back in and tightened them properly. This was poor workmanship from the manufacturer. Disappointing.
Dan
Reviewed in the United States on October 28, 2024
What's not to like about this pool cleaner. It works great and does a great job cleaning. My pool person said that this is the best, at a popular selling point. Stop looking and just purchase if you want a pool cleaner.
Carmen Pierluisis
Reviewed in Canada on October 17, 2024
Not strong enough.
Louis J Soule
Reviewed in the United States on April 20, 2024
I actually paid a few extra dollars to keep my first Hayward navigator going, but it lasted me for over 8 years. However, recently whatever I tried to fix it, I would have had to turn it in again for maybe another $100 fix. So, we decided to just buy a new one. And, it turned out to be the best thing. This new Hayward navigator is working the way the first one did 10 years ago. We kept the old one for parts. The old one was just not moving right. This one goes up the pool sides (once adjusted properly) and goes in circles all along the pool to make a complete cleanup on the bottom. The price seems a little hefty to me for such a simple product ($350), but when there's nothing else out there to do the job, I guess you just have to pay the price. All in all, this little machine does the job for around 10 years.
Customer
Reviewed in Canada on September 4, 2023
This is my 3rd Navigator in 40 Years, works really well
Customer
Reviewed in Canada on May 26, 2023
I had purchased my first Hayward Navigator 10 year ago and it worked well. I can say I gained enough experience to understand how this works. You think! With the new one it seems I have to clean the pool by myself. It seems it is made cheaper, lighter. I am not sure what is wrong, but it doesn't do the job!Once in the deeper area, forget it, it's not coming back! When turning in circles, because of the hose toughness and its light weight, it looses the lacking suction to the pool floor and is being raised, floating in the water for a while..... The pressure in the hose is good, when on straight line, it advances correctly and tested the suction under. I am thinking to ask for a refund! I am really disappointed! At this price, you can find better ones and you don't have to finish cleaning manually. It's bad that so many companies nowadays live only from their brand name built in the past and now the quality has been completely forgotten.
Stella Rumbelow
Reviewed in Canada on July 13, 2020
This is our second Hayward, we bought one 20 years ago and it is still functioning but we’ve had to start buying parts for it I.E. shoes, wings etc. We just installed a new pool liner and decided to get a new vacuum.This new model is exactly like our old model, only difference is colour. This model was about $150.00 more then the first. I am pretty pleased that our old one lasted for as long as it has and the new one is working perfectly and the price was perfect.I definitely recommend Hayward for your pool vacuuming needs!