Extraordinario producto!

I purchased the Tracki GPS device to track a package I had a courier deliver to a set location. I had my associate return another package to me using the same Tracki GPS. It worked beautifully! The app installation and user interface was very easy to navigate. There is a subscription to using the GPS Tracker, but it is well worth. I used the GPS for a few more deliveries. I no longer needed the device at this current moment so I went about cancelling my subscription. The cancellation process was very easy and the customer service rep was very kind and easy to talk with. My overall experience with the Tracki GPS was great. I will be re-subscribing in the near future when I have more important deliveries to make. Using the Tracki GPS gave me that piece of mind that my shipments were arriving on time to their set destination safely. The overall customer service part of the product experience and the subscription cancellation process experience was beyond satisfactory. I would use this product and its services again. 5 stars.

Tracker was best Ive ever owned. Easy to setup, accurate positioning, and the battery life are only a couple reasons I've thoroughly enjoyed this product. Great value and Kane was very knowledgeable and pleasent on the phone in regards to their customer service .

The Tracki GPS tracker has proven to be an outstanding device for anyone looking for a reliable and efficient tracking solution. It stands out with its compact design, ease of use, and impressive durability.What impressed me the most about the Tracki device is its exceptional battery life. While the standard battery life is already commendable, I discovered that registering for the free extended warranty can amplify the battery performance up to 6 times the normal use! This feature is a game-changer, especially for those who require long-term tracking without frequent recharging.The device’s accuracy and real-time tracking capabilities are second to none, ensuring peace of mind whether you're tracking valuable assets, vehicles, or loved ones. Additionally, the companion app is intuitive, making it easy to set up geo-fences, monitor movements, and receive alerts.In summary, the Tracki GPS tracker is a high-quality, long-lasting device that exceeds expectations. The added benefit of the extended warranty and enhanced battery life makes it an excellent investment for anyone in need of dependable tracking. Highly recommended!

Bedienung per App in Ordnung..Ortung funktionirt gut. Abopreise recht teuerTeam sehr kundenfreundlich und um Besserung bemüht.

Le tracker fonctionne correctement avec une précision de quelques 50 mètres (ce n'est pas du matériel militaire 😊) . Pas toujours facile à utiliser dans les zones blanches, bois ou terrain escarpé. Disons correcte quand il y a une couverture mobile suffisante.Par contre l'abonnement est bcp trop cher.

Embora tenha tido uma falha de informações sobre a chegada do produto, deu tudo certo, chegou antes do prazo e me impressionou pela qualidade do rastreamento. Lembrando que tem que pagar o plano em dólar a parte

I received the unit on Saturday afternoon and went for a bike ride around a golf course (very little trees) and placed in a plastic cup holder point face up to the sky to record at 1 minute intervals. I came home and it tracked me perfectly saying it had 78% battery. Sunday I went for a ride and it didn't track me at all . I assume this was the battery level at at 9-10%. So I charged it up to 25% (a few hours of charging) went for a ride. It reported me at a couple of places on the same golf course trip. Maybe it was weather, maybe something else but I put it on charger over night. In the morning the red light was on solid (stating full charge). It shown 100% full on charger but as soon as I disconnected it from charger it said 97%. I went on my ride at 7 am on same golf course path. I came home and the map shown scribbles like it took random readings at random times - not following my path. I contacted tech support who gave me reboot instructions which sounded valid (maybe the unit has something cached - lets discharge it and let it sync back up). So I shut down the unit , took out battery for 2 minutes (more like 10 but they said 2), put it back in, turn it on, let it sit in direct line of sight to the sky for 20 minutes. I checked it 30 minutes later and it reported location (GPS) and battery 86%. I went for a ride. I looked at it a ta few stops near my house and it reported right. I went for my ride and came back and again it missed my golf course path I ride, the one that reported correctly on Saturday. I contacted tech support again. They told me it could be the weather, building could be blocking it (not on a golf course) , don't put it in a box (is a plastic cup holder a box?), weak cell tower signals, etc.I can see those being real valid points. I just don't get why it got exponentially worse. The tech support guy did try to help but I don't think this is device is strong enough to do what it claims. If I can use my phone (google maps) to show me where I am, and this device (set at 1 minute interval) reports randomly between 1 and 30 minutes (unless the battery is low). Even an inaccurate reading somewhere on the path would be acceptable. I wanted to use this for protecting my bike. But if someone stole it, chances are the last reading of my bike would be at my house. I bought this based on lowest price and lower subscription rate. I need to purchase something a little more expensive it appears.Big plus - this unit is thesis of a small box of matchesEverything else just didn't live up to its reported hype (except on day 1)EDIT - they did refund me back the 2 year subscription I purchased but deducted $24 for 1 month of use although I used it 2 days and cancelled due to its inability to function. Be careful dealing with this companyUPDATE (June 21):The company reached out to me and was genuinely concerned about my issue. After a discussion, they generously reactivated my account to work my problem. I provided information (screenshots show my path my phone tracked me and the Tracki device) and other data. The immediately responded and confirmed "something up with my device" and are sending a replacement.Customer service is awesome. Bumping rating from 2 stars to 4 stars. Once I get replacement and it works, this will be 5 stars*They really do care about their productJuly 2Had the new unit and did a recharge. Rode around. It works as advertised. The Tracki Team (Jared and Kris) were awesome with supporting me. Totally concerned that I am 100% satisfied*My first unit was just damaged - the replacement works all of the time, is accurate, and charges fastI bought this for an electric bike I own - and I hid it on the bike. If it get taken, the unsuspecting villain will have police on them FAST.Thanks TRACKI TEAM!!!!!

We initially got a GPS tracking device to be able to track our special needs son in the event he would go missing. We pin it to his pocket when he goes to school, when we are out and about on the weekends, and when we go out of town or on vacation. Our biggest fear is that one day he will go missing and he won't be able to communicate to someone who he is, where he lives, what the home number is, etc. With this device and the phone app, we have piece of mind that if he ever goes missing, we will be able to find where he is at. We love the comfort of knowing where he is at that we go one for our other child who is not special needs, just in case.We used to have another GPS tracking device that we used for a number of years, but that (as many of the older GPS tracking devices do) worked on the G2 network which is slowly being phased out. Over the last few years we've seen a lot of the functionality on that other GPS tracker go away. The thought of not being able to track our son was heartbreaking for us and finding a replacement GPS tracker was difficult to do because they all were using the 2G network. We finally found this Tracki device and per the specs it runs on the 3G network. I was so excited when we found this we immediately ordered a set of them. I will have to say I was skeptic at first because it seemed like such a new product (we ordered ours in August and all the reviews we were able to find anywhere were only from a few months ago) but we figured we had nothing to loose, if we weren't happy, we could cancel service. I will have to say that this device and the company have far exceeded my expectations and my experience with other devices.The price of the device is extremely reasonable. The plans are great. Right now, since we've been trying it out we went with the month to month plan, but at some point we will switch to one of their yearly plans, which will save us money.The app is still relatively new. It was released in March 2019 and they are at version 2.3. I can say that it has greatly improved and they are constantly making improvements and releasing updates. The app will get a notification for any of the triggers you setup (such as enter or leave a zone you define). If you want other people to get notified of activities, they don't need to have the app, you can setup the app to send text messages to specific mobile numbers and you can also set it up to send e-mail to specific e-mail address. It will show you the batter life that remains for the device, and you can set it to notify you if the device hits a percent battery life so that you know it's time to recharge the battery. The batter life is great, we go a few days without having to charge it. You can set it up to refresh location every 1, 2, 5, 10, 30 minutes or even 1, 2, or 4 hours. The app will even let you "ping" the device so that it will beep. We've used this option a few times when the kids didn't remember exactly where in the house they put their device. This is a great feature!! It will also let you see past history of the device movement, this might come in handy at some point if anyone goes missing.The device has some nice features as well. It has a power button so you can turn the device off at night. Other's don't have this. We power them down when the kids come home, that saves batter life. It has 3 buttons, one is an SOS button in case your child runs into problems, it will notify the app on the phone and let you know the SOS button was pressed. It has 2 other buttons as well that you can use for whatever you want to be notified for. It comes with a clip that you can put on, so a child can clip it to their pants. It has a little ring loop that you can put a key ring on. We put a small cable tie with a safety pin so that we could pin it to our sons pockets to make it harder to take off.You may see comments that say that the device is not accurate. I will say, based on experience on trying several GPS tracking devices, they are all like that. It might not update the second you look at the app, but it will update, just give it time.I've called customer support twice for help on two different items, and they were VERY accommodating and EXTREMELY helpful. In the "Help - Contact Support" section of the app, it has a button to "Call Support", so they make it easy to get a hold of them when you need to.