Sherlock
Reviewed in Germany on March 17, 2024
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K.P.
Reviewed in the United States on September 9, 2023
The results were interesting but incomplete. Merchant never acknowledged my complaint. Results took longer than estimated. I’d monitor this merchant for possible scamming activities
Jory Gomes
Reviewed in the United States on September 7, 2023
Like other reviews, never received results and have no way of contacting company. Total scam.
Desiree
Reviewed in the Netherlands on August 26, 2023
De test afnemen was even een uitdaging, maar alles werd duidelijk uitgelegd hoe je het moest aanpakken. Het duurde 2 weken voordat mijn samples op het lab waren aangekomen en daarna nog eens 3 weken voordat ik de resultaten kreeg, dus dat duurde wel lang. Maar de resultaten zijn heel leuk om te hebben en ook betrouwbaar!
Sharon
Reviewed in the United Kingdom on August 19, 2023
StillWaiting for my Goldendoodles DNA health check, results , it’s so difficult to get a response from this company. Paid £79.99
Catie Bird
Reviewed in the United States on August 12, 2023
We bought this product back on may 1st. We sent our collection in right away. After a month of no word we followed up and they said they have a “room full of samples, it’s probably in there” then a couple of days later we got a notice saying it was being processed. 2 weeks after that no word, we reached out and got a notice that our collection failed. WE didn’t follow the instructions. They sent us a second collection kit. We followed the instructions and went through the same process again. The first time we asked for a refund we were told we had to fill out an admin form the the corporate office to approve. The second I just shot an email with all of the details and they issued a refund right away. Now it’s august and we have no results for our dog. O total waste of time and money.
Tamra Phillips
Reviewed in the United States on July 18, 2023
Took 2 weeks for it to delivery & then 3 1/2 weeks later they emailed me saying the test results messed up and needed more sample. Do not recommend. Takes way to long just for it to mess up & have to restart
Leanore Paradise
Reviewed in the United States on June 15, 2023
I cannot stress enough that you should not purchase this item. I followed all the directions, mailed the kit and when I went to register it they asked for information that did not exist on the test. For example, they ask for a 6 digit barcode on the testing envelope, they only give you 5. Trying to reach someone via phhone is ridiculous.Just DON'T DO IT.
Veronie Hollands
Reviewed in Australia on March 16, 2023
The 6 swabs was a bit much for my pup as I was also doing a health screen. The team at Orivet give good back up service if you need assistance. Recommend the product generally.
Customer
Reviewed in the United States on October 3, 2023
Super disappointed, tested the dog and sent it in and never received results several months later. They claim they never received the swabs and several weeks ago said they were sending out a new swab kit and we never received it. I am wondering if this is even legit.
F
Reviewed in the United States on January 26, 2023
My only complaint is that I had thought it would go more in depth about breed breakdown, I've got a dog that it's pretty obvious what he is but I was curious about confirming his age, and keeping track of potential health hazards, but I was hoping for a more specific break down of traits his parents and him might be carrying. However it's a great test and if I didn't already have a good idea about most of it it would have been more helpful, but it was nice just to have some confirmation about him since he is from a shelter.
Amey Barons
Reviewed in Australia on April 12, 2023
Super happy and shocked by our results. I would highly recommend if you are questioning your dogs health and breeds.Only bad part was how long it took and it took longer than it said.
Sarah Christiansen
Reviewed in the United States on December 30, 2022
You have to have lots of patience but it’s worth it.