Very perfect. Easy to install.

Been using the MG7550 since 2021, and it was still working, but since the Modem life expectancy is around 3-4 years, I decided to retired the 2021 unit and installed the new one. It works great, wifi is strong, and I look forward to another 4 years of reliable service. Thanks Motorola.

For years I have been saying that I would invest in my own modem because "renting" one just seemed like a money grab. Anywho, Xfinity increased the equipment rental fee and that was enough for me...amongst a few other things. My hesitation was always service disruptions and/or incompatibility, but again I was ready to take on that risk. Fast forward to this device. The installation is the EXACT same as my current (now former) modem which is the power cord and and COAX cord, so as long as you know how to plug in two things, you're fine. I've always elected self-installation with Xfinity so that's why I was comfortable with the process. You don't need to be a tech to plug in two cords, LOL!ACTIVATION---That's where I was also nervous, but the process ended up being quick and smooth. I had to download the Xfinity app on my phone and follow the instructions for activating a new device. It took maybe 5 minutes for the activation process and all I had to do was input one of the codes from the new modem. I took a pic of the codes because everything is located on the bottom and I didn't want to have to lift it up while inputting. There was also an option to scan the QR code, but I only saw bar codes. (It may have worked either way, but again I only had to input one thing so no biggie). The instructions even said that the modem would restart and then be ready to go, which it did twice and I was up and running.Added perk--I liked being able to change the network (modem) name as well as the password. Xfinity always "forced" me to do it, which is my preference anyway, but glad to know I had the option with this new modem. It's not apart of the installation, but is included in the guide with the modem. Note: Once you change the password, you'll be knocked offline so you'll have to reconnect with the new password. Common sense isn't so common so that's why I said that. LOLSo far the speed has been fine. I just set it up about 2 hours ago and I have connected 4 out of 6 devices with no lags/issues. If I ever run into major problems, I'll provide an update.Also, it is more lightweight and the cord is much shorter. I was able to put in the same place, but keep that in mind and/or you may need an extension cord.Last but not least, I almost opted for something cheaper, but I saw in the comments that it was just the modem and not a router(?), so I ended up getting this one because I needed it to get Wifi and didn't want to have to buy multiple devices.

I had this same model for 6 years. It worked great. I started having problems with the Wi-Fi connection going in and out.I ordered the same model because the old one lasted so long. I don't remember it being this difficult to set up. I had to use my phone instead of my computer. I got it working with a little help from my techy daughter. All good now.

I was tired of paying Xfinity for their rental modem so I figured I'd give this one a shot. Setup was simple and this thing performs much better than the rental. Fast connection, strong Wi-Fi signal and no connection problems. I should have bought this a long time ago.

Motorola has disabled phone customer support for modems. The Internet, I now know, has been discussing for at least three years that the admin/Motorola website password doesn’t work when you go to set up a home WiFi network. Has Motorola fixed it? No. Their simple login site is busted — when you type Motorola as the password, it adds three characters no matter what you do —and they are not doing anything about it and there’s no way to contact them. This is absolutely nuts. I returned the modem. A company that has so little regard for customers will never get another cent from me. I have never submitted an Amazon refund request and walked it down to the grocery store so fast.

Replacing a rented Comcast/Xfinity cable-modem/router with this Motorola 16x4 AC1900 WiFi cable-modem/router saves $14 per month and provides improved WiFi coverage and download speeds. It was also relatively easy to install using the provided instructions and the smart-phone app provided by Comcast/Xfinity.After almost four years of renting a relatively old Comcast/Xfinity cable-modem/router, rental fees totaled more than $500. I purchased this Motorola cable-modem/router for $116 during a lightning deal. This cost will be recovered after 9 months. The 5 GHz band provided equivalent nearby WiFi download speeds (273 Mbps), improved speeds two rooms away (77 Mbps), and actually reached a far-away bedroom that the prior cable-modem/router did not. I already have a TP-Link AX1500 booster which I still needed and now have the highest WiFi download speeds I have ever seen (67 Mbps) from the farthest corner of my house. This required changing the booster to use the 5 GHz band from the new cable-modem/router and using its 5 GHz output band. Download speeds were measured using one of our Windows laptops.It was relatively easy to install the new Motorola cable-modem/router. The instructions that came in the package were clear and easy to follow except that Comcast/Xfinity now has an easy-to-use app that you must download to a smartphone to activate your own personal router.The steps I followed were as follows.1. Connect my laptop to the Motorola cable-modem/router with the provided ethernet cable to personalize the WiFi network name (SSID) and security keys. For me, I kept the existing SSID and security key for the 2G WiFi band and created a new network name (with ”5G” at the end) and password for the 5G band. This means that devices using the old 2G WiFi network could still work without changes but that the new 5G WiFi network could be used to provide greater download speeds for some devices such as laptops and smartphones. The instructions provided describe how this is done.2. Connect the Motorola cable-modem/router to the internet cable, provide power, and turn it on. I downloaded the Xfinity app to my Android smartphone, ran it, and followed instructions. You need to provide your cell-phone number to confirm your Xfinity login, enter an identification number from the bottom of the Motorola cable-modem/router and then wait for it to upload software and reboot. You now have WiFi from your personal router. This new device worked fine for all our laptops, smart Android phones, OBi200 VoIP phone adapter, thermostat, and other small devices. The photograph shows the new cable-modem/router with the OBi200 plugged it to provide phone service using Google Voice.3. Log into the Motorola cable-modem/router using the provided default username and password and change the username and password for security to make them more difficult to guess.4. Package the old Comcast/Xfinity router carefully in a cardboard box and take it to a UPS store to ship using the UPS pre-paid mailing label from Comcast/Xfinity that you can print yourself.5. I had added a new WiFi network name for the new 5G band as described in (1) because it provided much better coverage and download speeds. This required changing the WiFi network name and security keys on our laptops, smartphones, and the WiFi booster to take advantage of the new 5G band. I kept the old network name active so I wouldn't have to change small internet-enabled devices such as a thermostat, water flow monitor, and numerous Raspberry Pi’s used for teaching.