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Steve in Calgary
Reviewed in Canada on March 8, 2024
This looks like exactly the right toilet for an aged relative, but it arrived broken. The driver showed me, I refused delivery, yet was still charged for the item. There is no apparent mechanism for this situation, at least not that I can find.
Claudia Folkard
Reviewed in Canada on March 17, 2024
Very happy with everything
S
Reviewed in Canada on April 14, 2024
One thing to know is that it does not come with a toilet seat, so you have to get one. This should be made clearer in the description. This is great toilet for someone who requires a higher than a comfort height toilet, such as a person with disability.
charles g.
Reviewed in the United States on September 22, 2023
this product is A1 ....great quality , fast shipping , works great ......but i have worked in the the plumbing , construction , remodeling industry for over 50 years and i have never seen such poor quality installation instructions . A Chinese cross word puzzle construction written in braile would have been an improvement to what you will receive with the toilet confusing and incomplete is an understatement and you may need to purchase a microscope to read the so called assembly instructions . it is a great product if you can figure out how to properly install/adjust it.
Dan Deschamps
Reviewed in Canada on July 10, 2023
J’ai commandé 4 fois ce produit et la première fois il manquait un morceau et les 3 fois suivante elle arrivait cassé en morceaux
Pete
Reviewed in the United States on August 26, 2022
toilet arrived broken into dozens of pieces (see photo). Have started a return with UPS coming to pick-up.(box is very heavy)Will write after return is complete to let you know how that goes.
Joanorchid
Reviewed in the United States on February 6, 2022
I am disabled and require a higher toilet. This one is almost twenty inches high, so I do not need a plastic toilet riser. Flushes efficiently.
amg
Reviewed in the United States on December 21, 2022
I had a knee replacement over 19 months ago. Was using a toiler seat riser, it served its purpose. Since I decided to remodel my bathroom, I was looking for a 21" height toilet. I thought it would be easy to find. Not at all. Found it here on Amazon. It was 20" with the toilet seat (not included) it was 21". Makes it easy to sit and get up. Something we all take for granted.
Keith Schroeder
Reviewed in the United States on December 14, 2022
Nice design and good function. High seating position.
cliff lee roberts
Reviewed in the United States on November 22, 2022
The bottom of the toilet was broken in pieces on two different deliveries. Amazon called the Kohler company with me and they said it is not there problem in so many words. That is terrible customer service by Kohler. Thanks to Amazon for giving me a full credit but what a complete disappointment to wait for several days just to receive two broken toilets. Not to mention rescheduling my plumber.
tomboy1951
Reviewed in the United States on November 1, 2022
I would have given a five star rating, except it came with no toilet seat. So, I can't rate the softness when that part of the toilet wasn't there. It was also missing some hardware. My plumber had to go out and get the missing parts. I almost feel like it was a return item, so I didn't get all the pieces.
Customer
Reviewed in the United States on January 15, 2022
I am revising my review after a few months of use.1) if you order one, immediately check where the seat holes are placed. The “B” team at Kohler must’ve made this one, because the holes are off center-so the seat is off center about an inch. Sometimes it loosens up, so then it shifts as it doesn’t have the complete base to sit on. I ordered in Nov but wasn’t able to install until March or April because of construction. Too late to return.2) don’t buy this unless you are extremely tall, or physically challenged and absolutely need the 20” high (with seat) bowl. I bought it to “age in place” but for the next 20 years or so, I have to sit with tip-toes! Our other toilet is “chair height” at 18” and it’s perfect.I found this at HD but it’s only offered as the toilet, without tank and seat. I liked that this was a complete offering, and runs about the same price as individually purchasing each piece. I wish I’d had this after my knee surgery, but vowed to get one for future aging. I am so happy I did.
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