MargyM
Reviewed in the United States on January 31, 2024
Love this machine. Embroiders beautifully. Has a large hoop. Comes with a manual....don't have to download one. Manual is very good.
Kindle Customer
Reviewed in the United States on January 10, 2024
Instructions are very clear and this is the easiest embroidery machine I have ever used. Great value for the money.
Laura N.
Reviewed in the United States on February 8, 2021
This was the first embroidery i chose that came programmed in the machine. It did not sew out very well. I even went over it a second time. That improved some areas and made others worse. I bought some designs online which have worked very well since trying this one.
Louweeze365 Customer
Reviewed in the United States on January 31, 2021
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Hilda
Reviewed in the United States on July 22, 2020
TRABAJA MUY. CUANDO ESTA BORDANDO ES MUY POCO EL RUIDO ESTOY FELIZ GRACIAS ESPERO SEGUIR APRENDIENDO HACER MAS CON LA MAQUINA
R. Mason
Reviewed in the United States on May 6, 2018
I've had this machine for almost 6 months, This is my 5th embroidery machine (which I still have three ) and it works great. I'm an experienced machine embroider and just wanted a bit larger hoop, I've owned a Janome Memory Craft 10001 for twelve years and it is still sewing and embroidering like it did the day I took it out of the box. Other than wanting a little larger hoop, I did not want to pay another $5000 plus for anotehr sewing /embroidery machine. If you are a new machine embroiderer, you cannot just buy an embroidery machine and start sewing without doing a lot of research about formats and stabilizers and correct thread and design sizes vs the hoops the machine has.This machine is a great machine but does require a bit of embroidering knowledge to perform at its best.
Stella Burnham
Reviewed in the United States on October 25, 2018
Don't pick this vendor for the bonus product. The only thing that came with the order that was not standard was a cheap pack of bobbins. There was no embroidery thread or anything that was not already included in the content of the standard package.
Kindle Customer
Reviewed in the United States on January 20, 2017
JANOME 400EI purchased this machine in August and I am seriously disappointed with it. For the first 6 weeks it worked alright . After then it caused nothing but trouble. It would drop stitches, then pull thread to the bottom. I was unable to contact the seller so talked to repair people. I contacted Sew & Vac Direct, they had numorous suggestions & I tried them all & finally they asked me to send it to them which I did. I got it back by the end of October, however I had several holiday orders that didn't require much embroidery so Through November & December I didn't use it much. I made 1square last week & the next square the machine did several stitches and began pulley thread to the bottom. I cleared out everything & everywhere and then let it sit for 3 days. I then made 1 square and it did a good job, the next square it wouldn't work again !This is what it has been doing most the whole time I have had it . I am so frustrated at his point I would like to throw this machine against the wall but since I am physically unable to do that, I am forced to pursue other avenues I am spending time on the internet & the phone while I want to be sewing !!.I have used Janome machines for 8 years & won't consider any other brand. However this particular machine is a LEMON!!I would like to return this machine . I don't expect full refund, but I feel I shold be able entitled to at least half of what it cost for all the trouble Ihave had.