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Reviewed in the United States on February 26, 2025
This light is bright, works amazing for playing VR in complete darkness, only thing is it gets very hot after a while.
teeumup
Reviewed in the United States on December 2, 2024
I have 3 of your Tendelux DI10 IR Illuminator | Medium Range Infrared Flood Light for Security Camera (w/Power Adapter) that have failed, 3 have failed and one for the second timeI have done all the troubleshooting requested last time. Replace the power supply, checked the cable, etc.It says it has an 18-month warranty. These are located inside my house so they are not subjected to outside environment.I have larger ones but the small ones keep failingI would not buy these againUpdate!Custom Service made this right and replaced the power supplies which were the only issue. With the right PS the Illuminators work great!I will be a returning customer since the actual illuminators work great with my Unifi camera system
xsx
Reviewed in Canada on July 25, 2023
Not disclosed in description in listing - only in manual in the box! Only a 30' beam. You need the DI20 for a 90' beam!
Keith Schneider
Reviewed in the United States on December 6, 2023
UPDATED AGAIN -- I got a full replacement item from Tendeluxe and all I needed was the newer 24VDC power supply. I went in the attic and replaced the power supply and the light is fully back in service. Now I have a spare light in case that is ever needed, greateful for the extra mile in service/support -- Thank You Tendelux!UPDATED -- It has been installed for just under 15 months. It has worked VERY WELL and its IR light power is great. But I now observe it at night by watching the IR lighted area from a camera that the IR light has failed and sporadically flashes just enough that it looks like it is trying to work but will not. The flashes I see remind me of a flash from a photo camera but the flashes come irregularly, sometimes brightly and sometimes very dimly but always in very short in duration. Sometimes it flashes approx each 5 seconds or 15 seconds. I have requested warranty support. Whether it is a power supply or the light itself, something needs replacement.After a very responsive email with customer support, they thought it was the older power supply and he would immediately send me a replacement. I thought he was just sending a newer 24Vdc power supply and I end up getting a complete new replacement! As I had said - it shines great - lights up a very large part of my backyard and deck like daylight (when seen from a nighttime IR camera of course). My neighbor also got one I can see his yard from my cameras also. These things really extend the light range of typical cameras a lot. I bumped up my rating since I like the product and the support is without question.
Kuyper
Reviewed in the United States on November 27, 2023
I have 2 installed so far. One failed after a while (I forget how long) but I was sent a no-questions-asked replacement! So, 10/10 for great customer support and service.The 2nd unit later stopped working as well. I played around with a few power supply setups and found that it would not light up when plugged in via a DC extension cable. I now see that as of November 2023, they have upgraded the power supply from 12VDC to 24VDC, as that appears to have been a common problem.Sadly, my units are all pre-November. In this instance, I used an AC extension cord to bring the PSU to within reach of the standard, attached power cord, and that unit is now working again.Unfortunately, the replacement unit that was sent to replace the first failed unit is now emitting a buzzing sound (and is running quite hot, I notice) - I don't know if this is an early indicator of failure.Perhaps I can reach out to the customer service team and see if they will send me 24V PSUs, as that seems to be a key improvement.I note that they say "850nm lamp is semi-covert and NOT 100% invisible, it gives red glow which is invisible when more than 5 feet away from the light." - I can certainly see the LEDs from way more than 5ft away (clear across my driveway - at least 30-40' from inside my house) but the driveway itself is not "glowing" - so perhaps they mean no *radiated* light is visible, but the individual LEDs are certainly visible from far away, so not as covert as claimed, if this is critical to your application. For my use, I don't mind that people can see that they're being observed when on my property :) Heck, by the time they're in my driveway, having opened a gate to get there, they'd better have a good reason to be there!Finally, as for performance; 2 units light up my backyard and driveway very effectively, to provide good IR illumination for my Unifi camera. I had to disable the Unifi's built-in IR, because it caused a lot of false motion alerts due to bugs (that are clearly attracted to IR) showing up as very bright objects flitting in front of the lens. By placing the Tendelux unit just a few centimetres (yes, I speak both measurements :)) away from the camera, I no longer have that issue at all. The bugs may still be there, but they don't show up on the camera.It's fun to watch skunk, racoon, possum & neighbourhood cats wandering around my garden at night :) It's also reassuring that my property is well illuminated for the camera, without poisoning the night sky with more visible spectrum light (not to mention the power saving of having to run a bunch of outdoor lights all night.)I will probably buy more of these (maybe try a long-range model as well) as I add cameras. Right now, I just don't have a good way to get power to the other camera (it is self-powered over ethernet) location, so I have to rely on it having not so great illumination.Update 2024-03-04: upping to 5 stars because of stellar service. One of my power bricks was buzzing/whining; support jumped on it quickly, and sent a whole new light with the newly updated 24V power brick. Buzzing solved! Thanks for really standing by your product!
Customer
Reviewed in Canada on October 20, 2023
Na pas fonctionner plus d’un mois et quelques jours pitoyables qualités je suis vraiment déçu
Calvin Ashmore shelly Ashmore
Reviewed in Canada on October 11, 2023
It works really good in my garage
Ian
Reviewed in Canada on December 3, 2022
Had some blind spots at night this quickly resolved the issue! Bought the DI20 for another location a fay later
Robert P
Reviewed in Canada on October 17, 2022
This illuminator adds light to my Dahua 2.8mm eyeball / turret security camera. The issue is that the light projects a band or strip of light as opposed to flooding the area as described by distance coverage area. I would go up to a larger format 120° vs this 90° illuminator for something like a driveway or backyard. This would suffice for the front door or similar smaller enclosed area but not the coverage or distance as described here. P.S. unit gets very hot ok for cool ambient temperature but wonder about longevity come hot ambient summer temps.
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