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Your cart is empty.4.2 out of 5 stars
- #4,716 in Electronics (See Top 100 in Electronics)
- #10 in Computer Networking Modems
- #56 in Renewed Computers & Accessories
The SB6190 is a DOCSIS 3.0 cable modem capable of bonding up to 32 downstream and 8 upstream channels. It's best for internet speed plans up to 800 Mbps. Plus, when you purchase your modem, not only are you powering your home network with the latest technology, but you also save money on modem rental fees. Own your modem and start saving today!
Lee
Reviewed in the United States on February 7, 2025
I dislike this item as it wasn't compatible with my service. I returned this item and received NO REFUND. This is a cause for action
Peter Kouris
Reviewed in the United States on February 25, 2025
Refurbished unt arrived quickly and in perfect condition.Just as fast as my Breezeline Gateway (3.1)
Michael Baron
Reviewed in the United States on January 16, 2025
I decided to upgrade my internet but the old modem was too slow. I'm always wary of renewed products but this met my needs and at 25 bucks on sale I couldn't resist. I'm glad I made the purchase. The unit looks new and works fine. I paired it with a 35 dollar Opal wifi router and it makes for a nice little setup.
Elden Giles
Reviewed in Canada on July 6, 2024
Compact size
Marks
Reviewed in the United States on March 30, 2024
My internet was restored easily with this modem. I did not have to talk to anyone at Xfinity and everything could be done by myself. However, the quickstart card asking me to install the Arris app and wasting my time was infuriating.My old cable modem suddenly died and Amazon was able to get this to me the next day. Really saved me a lot of time and money.The process for Xfinity was to add the MAC address printed on the bottom in the Xfinity app. Then, it worked and the front lights turned blue for the middle two and light white on the top and bottom. Xfinity app is now also able to confirm that it is able to see the modem as well.Be careful of the Arris app. You actually don't need it but the quick start says download the app. It requires you to turn on location (for bluetooth) but this model SB6190 does not have bluetooth. It also requires all the permissions (even notifications) before they will even start. It also requires you to create a new account to even use the app. It is really maddening and hopefully you can just skip the app.Overall, great hardware and terrible app methods to get customer data.
EThix
Reviewed in the United States on December 29, 2024
Been using it for 3 months with no issues. Good Job!
Davon
Reviewed in the United States on October 22, 2024
I recently purchased the ARRIS SB6190 modem to use with my 500 Mbps Xfinity WiFi（This modem is suitable for Xfinity networks up to 800 Mbps.）, and I’m very impressed with its performance.Performance: The modem delivers excellent speed, and I’ve tested both upload and download rates without any issues. Everything works seamlessly, making my internet experience smooth and reliable.Installation Process: Here’s a step-by-step guide that I hope will help others:Connect the Devices: Start by connecting the modem to your coaxial cable and power supply.Download the Xfinity App: Install the Xfinity app on your smartphone and log in to your account.Change to Own Modem: In the app, there’s an option to "Change to Own Modem." Select this option, and the setup process will take just a few minutes.Connect Ethernet: Finally, connect an Ethernet cable from the modem to your router or directly to your computer.Overall, the ARRIS SB6190 has proven to be a reliable choice for high-speed internet, and the installation process was straightforward.
Ralf Hänel
Reviewed in Germany on December 15, 2023
kann ich nicht in einer Deutschen steckdose stecken
harburn
Reviewed in Canada on December 10, 2023
I had been assured that this modem would be suitable by my ISP. When it came to installing it the answer was "no not suitable". Not sure if it was the fault of ISP as I don't know enough about how they work. Certainly the modem was delivered quickly with required cables and instructions in a clean box.
Jack‒retired tech geek extraordinaire
Reviewed in the United States on November 18, 2022
I bought this modem because my ISP claimed my existing modem was defective. But the problem turned out to be in their wiring. Never trust your ISP, especially if the support is outsourced to people you can barely understand. Suddenlink, (now calling itself Optimum) is by far the worst telecommunications provider I’ve ever worked with in over 30+ years. I've dealt with everything from giant conglomerates to tiny mom-and-pop telcos, and Optimum wins the award for absolute worst–by far.This is a quality modem, but just because it’s 32x8 won’t make it run faster than a 16x4. Using more frequencies doesn’t give a better connection or improved reliability. So I went back to using my old reliable 16x4 version of this modem. I did add fans for either side to help it run cooler, though. (see photo) You shouldn't believe reports that claim modems last only a few years – that’s nonsense. Take good care of it, and it should last a long time. By that I mean, keep it cool! Most electronic equipment has insufficient cooling, imo. But add a little fan or two, and it will keep going and going. (I bought my fans on Amazon, of course!!)I own many “refurbished“ modems, routers, and even computers. Over the years, I’ve saved a bundle doing that, and never regretted it. For most electronics, if it works well for 30 days, it will likely keep working for years. Buying directly from Amazon, I know I’ll get my money back if anything goes wrong during those first 30 days.The 16x4 version of this modem is no longer available, so I highly recommend this 32x8 one. I’ve had no problem getting over 500Mbps with 16x4, so this one should work great, too. If you’re considering getting a DOCSYS 3.1 instead of 3.0, first make sure your ISP fully supports it. You could be paying extra money for nothing. My ISP claims 3.1 compatibility, but that’s just marketing hype. Years ago, they announced they would never support 3.1 features. If your ISP doesn’t *guarantee* to *fully* support all 3.1 features, you can confidently assume they don’t, and probably never will. Replacing their equipment to be fully compatible with DOCSYS 3.1 costs a lot of money, but marketing hype is free.Love Amazon!!!
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