H. J. Spivack
Reviewed in the United States on September 24, 2024
I have been a long-term user of battery cases for my iPhone. Simply, the charges won't last all day by themselves. Battery cases make sense, add heft to the holding of the phone and let me charge when I want or can.They only have limited lives...I've been through 2 dozen over the years and the longest any of them has lasted is maybe 9 months, then you need to order a new one. Either the battery stops charging up (usual case), the plug connectors wear down and won't function again or the case has a charge but will not charge up the phone. In all of these case, I usually toss the battery case and order a new one (in this case two).I ordered two of these from Alpatronix. When I put the phone into them, I noted a little power in cases (the second case was actually mostly full). But over the first couple of days, the power was gone out of the case and would not charge the phone. I plugged the case in at work and the first one wouldn't charge at all. There is a battery level indicator on the back (4 lil lights!) and it never got off the first light.I tossed the first case and installed the phone into the second case. This one lasted two days then same issues.In both cases, the charging plug (standard Apple issue) would not fit easily into the case and would only look like it was charging (blinking light) when it was installed one way into the case.When I went to report the issue, I was sent from AMZN to the company, then filled out a couple online sheets and finally told to go read my warranty. No one live helped or was a part of the conversation. Ultimately, I tossed the second battery and got on with my life.If you, like me, use battery cases on your phone, please do not bother with these, look for better products.
Bj Kim
Reviewed in the United States on June 16, 2024
I’m amazed by how much extra battery life this case gives me. I can use my phone all day with heavy use and still have battery left. It’s perfect for when I’m traveling or out all day. The case fits my phone perfectly and feels really sturdy. It’s a bit heavy, but I got used to it quickly. The lights on the back that show the battery level are super handy. Charging the case is fast, and it charges my phone quickly too. The case also protects my phone well, which is a bonus. I’m really happy with this purchase and think it’s totally worth it for the extra battery life.
Jared F.
Reviewed in the United States on November 12, 2024
Charging port stopped charging a month after I purchased the case. 4 days after the return period. Not happy. Other than that it’s been great. But pointless to use now.**UPDATE**Alpatronix contacted me and said they believe I may have gotten a faulty unit so they asked for an address and sent me a new one free of charge within a week. New one works well so far.
Customer
Reviewed in the United States on January 9, 2024
I reallllllly loved this case it fit well, charged well, had good power, but unfortunately like other review it stopped working. I bought one and recommended to on of my friends. His died first and I laughed and said bad luck I guess. Behold 1 month later and mine died. Two devices that wouldn't charge. Hopefully, they isolate this issue as we are not the first. I'm not sure if they are generous enough to replace our units as they are out of warranty. I hear they have good customer service so we will see. I do not want a replacement if I will be experiencing the same issue. Yet if they have isolated the problem I certainly would welcome the replacement and revise my review. I currently having to spend more money looking for another case until and if I hear from this vendor. Hope you have better like than we did.
Javier Borgúa Benítez
Reviewed in Mexico on January 9, 2023
La funda cumple con lo que promete mi problema es que se siente tosca (mucho volumen y poca firmeza)por el precio esperaba algo más premiun.
Publius Rex
Reviewed in the United States on January 2, 2023
Update: I kept using my case, which is a bit inconvenient, but great battery back up. It is now June of 2023. Yesterday, I left my phone on top of my car and started driving. On a 40 mph road that police patrol regularly - so I go 40 mph - I heard a "CLUNK!" In the side mirror, I saw my phone tumbling on solid concrete. Upon retrieval, the phone was nearly unharmed. The case looks like it has roadrash. The case still works without interruption. Giving it 4 stars, because its ruggedness offsets its inconvenience.Original review: I bought a case for each of our phones in June of 2022. It is now January of 2023. A few weeks ago, my wife started to complain that her case wasn't charging correctly. After several different attempts to improve the charging and interface between her iphone 13 and the case, I have determined that the case itself has failed. I have a similar case from the same manufacturer for my iPhone13 Pro Max, and it is exhibiting the same symptoms, but has not yet completely failed.The cases never did interface well. I always have to remove my phone from the case to connect to anything USB. It works fine to charge while still connected to the phone, but it won't transmit any data at all. I don't like using bluetooth, due to its - at best - sketchy performance, but I expect USB to work 100% of the time once connected.This case is a big disappointment. I can only caution that you look elsewhere for a better case.
Karen P Miles
Reviewed in the United States on November 27, 2022
I puchased 2 chargers, one for my 10 year grand daughter's I-6 and for my 13 Pro Max.. My g-baby has T1D diabetes so her phone is her life line and monitors her Blood Levels, it needs to be charged all the time so we can monitor her.. which means my phone needs to be charged as well. The product is easy to operate, we both manage it very well. Mine did have a power/charging issue so I contacted Apatronix to see if there was a troubleshooting method- and all I can say is WOW- what amazing customer service. We checked the device first- then they had me send it back, they quickly replaced the product and I'm back up and running. I also Love the wireless charging feature.. I will also say you can go pretty long before charging is required so no more running around looking for someplace to plug in the phone, this device is very powerful, priced well.