I bought this to backup my regular internet service (Xfinity), with failover as a standby connection in my router. I've tested and used it several times and it gets me on the T-Mobike 5G network at about 200 Mps download speed. Mint costs me $45 for 3 months, less than $200 yr and it's worth it as a fallback connection. I've mounted it on the wall 2nd floor, and could reach another tower if mounted on roof. Configuration is not particularly intuitive, but if you cover all the settings it's not complex. I returned my T-Mobile 5G router as this costs me 1/2 as much.

I bought this to use with a T-Mobile SIM card with unlimited data but this router keeps accessing the family plan tether data instead. When it's done using up the monthly tether data it shuts down and becomes useless. My laptop doesn't have this issue the em7455 doesn't have this issue Linux and Windows don't have this issue but if you use the SIM with the instead it will refuse to use normal data and only pipe through to tether data or nothing. This was a waste of money. Does not function as advertised

The product description and customer reviews were not clear about how this device works. I used an option that seemed popular here, a Sim card from Mint Mobile for a voice plan with unlimited data (eventually throttled) and 10GB Hotspot data.The device description shows ZTE, but the package says Telus and all the documentation show that, but the hardware is indeed ZTE, it was not clear that this was a Telus product to be sold for non-Telus customers. Not serious, but should be explained by the seller.Turns out, this device seems to only access Hotspot data (some people say tethered data, which I assume is the same thing?). So, even though I had hoped to have access to the rest of the cell data plan with throttling, I will have only the 10GB data and will experience a hard limit. Playing with it and doing basic browsing used of 5GB is a day, so that's no good for anything but basic news reading. It won't last a month even with low-bandwidth pages.As far as the radio quality, I confirmed that my 5G phone does have better signal and higher speed from the ground than this modem does mounted 10 feet off the ground. That, too, is disappointing, but I can live with that. It showed only slight improvement by rotating the unit, a couple dB.The cell phone bluetooth app that they want you to use for setup was not able to do much. It showed an option for setup, but would not work. Only usable for getting the signal strength, at least for me.My data rate maxed at about 20Mbps. Good enough for what I need for browsing, but not nearly as fast as the 5G phone. I am 7 miles from my tower, so I have to live with that as a remote user.I tried all the fast APN changes, didn't do much for me.I connect the modem to a separate WiFi router and it does work for what it is. I can access the modem setup page through the router with no problem. As others have noted, that setup page is very hard to use and when things are changed, it resets itself and takes a while to respond again. It doesn't say it is going down when it does, it just locks up your browser page.I didn't have a problem with the bottom cover/cable arrangement. I mounted it out of direct sunlight based on a previous review regarding heat sensitivity. It worked fine well below freezing temperatures.For me, I still get a small advantage to having poor internet that I can install and leave there, but for actually getting and using bandwidth, I seem to have been better off just using my cell phone as a hotspot and not bought this device.I was surprised that I could send and receive SMS texts from the units setup page. Not super useful, but I will take anything I can get. While I am away, I can sent it a text and get a confirmation on my phone, this confirms that the modem is still running.It would do me and other users a great service if there was a better description of the limitations from the seller.It would be a greater service if someone could describe how to fix the limitations in being able to use cell data and not just Hotspot data.Also, if someone knows of a T-Mobile/reseller plan that provides more data that works with this, let us know. You know, less than the cost of T-Mobile $50 a month home service plan.If I get any fixes or improvements, I will update the review.

I have a Ubiquiti UDM and upgraded my Netgear LM1200 4G modem to this 5G modem as a replacement WAN2 secondary Internet connection. I am running the modem on a Google Fi data-only SIM, just like a couple of others have mentioned. Mine also worked OOTB with no configuration whatsoever (manual / DHCPv4). My WAN2 speeds immediately more than doubled, and the latency dropped, as well. I'm very pleased with the modem thus far.The only thing to note, and why I'm giving this 4 stars, is that the POE Ethernet cable is physically part of the bottom of the modem, which connects via 2 screws to the rest of the unit. If anything happens to the flat Ethernet cable, you'll need to get a replacement cable or separate the Ethernet cable from the bottom piece, and then run your own cable, likely applying silicone afterwards in the gaps. Not a huge deal, but they could have easily done something more mainstream, which would allow for a standard Ethernet cable to be used and still keep water out. Again, this was also pointed out by others.

I have tried so many devices! (Netgear M6, Inseego X2000, Inseego X3000, CradlePoint, Both trashcans from T-Mobile)I immediately ordered another one!This was the game changer! And don't let the negative reviews get to you! I'll explain all that they are doing wrong right now!First of all, plug and play! Insert your SIM, and plug in both ethernet cables to the corresponding connectors on the POE power supply. Have a computer ready with an ethernet wire to a computer or laptop.Inside the box with the paperwork there are two stickers on a peel away sheet with your admin password.Go to 192.168.254.1 and enter your admin password. Next you will get prompted to change the default password.Immediately in the center there will be a 5g connect switch, first disconnect. The box will restart.Go to advanced settings, put the device in wireless broadband mode to use it as a router. This will allow you to connect multiple devices.Under advanced settings there will be an option to change network connection settings and change your APN. The default APN worked fine but was not the fastest available to me. fast.t-mobile.com was the best in my area.There is a wonderful app that walks you through turning and setting up the direction to point the device!I went from connection pings of 87-117 @ speedtest.net to 32 and running pings of 250-500 on the download to 97-103 and 180-240 on the upload to 75-83!!!Download speeds went from 17-28Mbs to 100-115Mbs!And upload from 2.5Mbs-8Mbs to 73-79!This is a blessing! Did I mentioned I ordered a second one!