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XCEL Fence Ornamental Steel Gate - 5'H x 4'W
The XCEL Fence Aspen 5'H X 4'W Gate Kit Is Perfect for your home or backyard project, Use the gate for a side entry, back yard gate, pool gate, garden gate or buy two and make a double entry gate for a driveway!
Tim Barr
Reviewed in the United States on August 7, 2024
The product I ordered was improperly advertised. I purchased a 4' x 5' aluminum gate. I received an ACTUAL dimension of only 42 inches wide, not 48 as advertised. The initial solution the company presented me with was to purchase more material in order to extend the width. Ridiculous. I requested a return, and that part of the process was smooth, getting the return shipping label. UNTIL, I realized that they don't offer free returns (OK), but that this company is located in Canada, so I'd be paying for an irregular shaped object, weighing close to 60 pounds, to be shipped internationally at my own cost. Then I was also informed that they charge a restocking fee, which ranges from 19% up to 50% of the original item cost. OUTRAGEOUS! The product itself was in perfect condition, but the box was opened (obviously) and I'm sure they would have found a way to claim damages. In total, I spent $220 on a gate that was improperly advertised, shipping costs of unknown amount, plus a restocking fee of up to $110....I'd be lucky just to break even. Perhaps that's what they are counting on. Doesn't look any different to their back office whether I'm satisfied or not, a sale is a sale. CAVEAT EMPTOR - Stay away from XCEL
David F Brown
Reviewed in the United States on August 2, 2024
Extremely nice fence and easy to assemble
Angela Dina Griffith
Reviewed in the United States on July 6, 2023
This gate is well worth the price. It looks and feels like expensive wrought iron but is metal (aluminum). It is strong a does a terrific job at keeping my dogs securely in their fenced in yard.
JJ
Reviewed in the United States on September 16, 2022
The look is great, but assembly was sort of difficult. The plastic cracks easily while the screws are tightened by hand. Within 2 years, all plastic parts cracked, making the gate drag on the ground when used. I am replacing the gate with a different product from a different company.
Cynthia Remillard
Reviewed in the United States on July 6, 2022
Very impressed with the sturdiness of this gate and the ease of assembly. The finished product is much nicer looking then welded gates I have elsewhere on my property. When I had some questions for the Company they were very easy to reach and wonderful to deal with. I highly recommend this product and will definitely purchase from them again.
Judy Winsch
Reviewed in the United States on May 31, 2021
This is a lovely gate, it is a big project to do alone. The quality of the materials are excellent with one exception. They say you have to use their screws for attaching the hinges and latch, but the screws they sent are too short for secure attachment. That was a major issue for me as I had to stop the project and go shopping for new screws. The gate is lovely done despite the issue with the hinge screws.
Steve F.
Reviewed in the United States on June 15, 2020
I gave it 5 stars all around, the assembly was easy For its normal size but I customized the gate to fit a 53” wide x 36” opening, it came great, the only thing I wasn’t happy about was the fit of the gate post over the floor mounting plates. The post were sloppy and I had to wedge shims between the post and the plates vertical shaft, I also set numerous self tapping screws to secure the post plum. The gate looks great
J
Reviewed in the United States on May 26, 2020
This product will require assembly (did not take long) and is not light as a feather (like aluminum or plastic) because materials are made of steel. The self-drilling screws do require a little muscle since you're drilling into metal but just take your time and don't over tighten. Set my drill at 15 for the torque breaking point. With that said, this product is as advertised and I'm happy with the purchase. Looks great, feels sturdy and long lasting. I will note the small top caps for the actually gate door were missing but not a big deal as far as I'm concerned (may contact the manufacturer) but still worthy of a 5 star rating. Good luck with your purchase!
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