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Your cart is empty.Product Description
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Ultra-quiet comfort
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Award-winning design and experience
Rachael M
Reviewed in the United States on July 8, 2024
I live in an old house that gets hot and humid very quickly in summer. I've tried so many other window units, and this is by far the best! It looks great (both from the inside and outside view) and was super easy to install. It cools down my place quickly and quietly - I have it in the window in my living room, and it easily cools the entire common space: living room, side room, dining room, and hall. The best part is how quiet it is! I can sit on the couch essentially directly next to it and still be able to hear the tv or have a chat with friends. Honestly, the first time I plugged it in and turned it on, I thought it was broken because I could barely hear it, but it turned out it's just *that* quiet, especially compared to other units I've used. I love the bluetooth functionality as well. I can go on the app when I get out of work, turn on the AC remotely, and by the time I get home, it's nice and cool. Other reviews have mentioned the internal thermometer is off by a few degrees, and while this is true, it hasn't had any impact on the unit working for me. If you're on the fence, I absolutely recommend this product!
Matthew T. Gordon
Reviewed in the United States on June 9, 2024
I've been a satisfied owner of two Windmill AC units – an 8000 BTU and a 6000 BTU – and my experience with these products and the company's customer service has been nothing short of outstanding.Product Performance:I purchased my first Windmill AC unit (8000 BTU) on April 26, 2022, and it has been an essential part of my home's climate control system. This unit not only cools efficiently but also operates quietly, which is perfect for a peaceful home environment. The second unit (6000 BTU) I bought on May 23, 2023, works flawlessly in another room, providing consistent cooling without any issues.Advanced Integration:I have an advanced setup in my apartment using Alexa automation to monitor various sensors. These sensors track indoor temperatures, weather forecasts, and my location to optimize the AC settings. This ensures my home is at the perfect temperature when I arrive from work. The setup was seamless, and the Windmill AC units perform flawlessly within this system. It's been a lot of fun dialing it in, and the units are incredibly reliable.Customer Service:Recently, I encountered an unusual issue with my 8000 BTU unit. Despite being out of the standard one-year warranty, the customer service team at Windmill, particularly Lois, went above and beyond to assist me. They suggested various troubleshooting steps and were very patient as we worked through the issue. I will mention that appliances these days use computer boards and I have an extended warranty on my other unit and do recommend others consider the benefits.When the problem persisted, they offered to replace my unit as a gesture of goodwill. This level of customer care is rare and highly appreciated. The replacement process was incredibly smooth, and the new unit was shipped promptly. Their communication throughout the process was exceptional, making the entire experience stress-free.Final Thoughts:Windmill has earned my loyalty through their high-quality products and exceptional customer support. If you’re looking for an efficient, quiet, and smart-compatible AC unit, Windmill is the way to go. The seamless setup and outstanding customer service make it a worthwhile investment.Recommendation:I wholeheartedly recommend Windmill AC units to anyone looking for a reliable and efficient cooling solution. Their product quality and support team are second to none. I'll be sharing my positive experience on every review platform possible because they truly deserve it.Thank you, Windmill, for not only providing great products but also for standing behind them with such amazing customer service.
Cassandra Paolillo
Reviewed in the United States on October 30, 2023
For reference, I live in a 750 sq foot, 1-bed walk-up apartment on the third floor. I could ramble on about this AC, so I chunked out my take-a-ways:Features: Sleek and Planet-Friendly. It's a far cry from the bulky window units I've had in the past — Passed down from my parents'' house and so on. The smart controls are intuitive and easy to navigate. My favorite feature is how quiet it is - We sometimes forget it's on. Coming from someone who lives in NYC with constant noise outside, it is lovely to have one less appliance that adds to it.Performance: We live in an old NYC walk-up apartment, and this AC has made the record-high summer temperatures bearable. The dual air intake feature is a nice touch. I've noticed that the air is distributed well across the room, which is always a plus.Emergy Bill: Compared to our energy bills with past units, this hasn't increased ours and seems super efficient. They have a program called EcoRewards, where you adjust your temperature at certain times (to help decrease your carbon footprint), and you get money back that you can use towards your bill.Value for $$: Excellent! Depending on what type you're looking at, it might be priced slightly higher than traditional units -- But the energy savings, sleek design, and basically silent noise level make it worth it. I'll be buying another one once our next one poops the bed.THINGS TO NOTE THAT I FOUND HELPFUL:- They offer a trade-in program where you can get $10.00 off your purchase if you recycle your old AC. In NYC, you can schedule a free pick-up for your old unit (their website has the link for this)- The company is big on environmental sustainability (love to see it), so take advantage of their EcoRewards Program. During certain times of the day, you change your AC temp by a few degrees, and the money you earn can be used towards your electric bill. The company will send you a message letting you know when and for how long to do it.Buy it! It’s perfect for people who refuse to compromise style, comfort, or eco-friendliness. They give you everything you need to install it, including scissors for cutting the window lining. They also sell great winter covers, so you don’t need to remove the unit annually. If you want an AC unit that combines style, efficiency, and noise level, this is a super solid choice.
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