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Your cart is empty.4.0 out of 5 stars
- #42,249 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
- #68 in Security & Surveillance Biometrics
- #204 in Deadbolts
MG
Reviewed in the United States on February 8, 2025
SwitchBot is the only reasonably priced digital lock solution I’ve found for my glass entry door that doesn’t require permanent modification or custom parts. Besides working flawlessly and being straightforward to install (1hr including securing lock, setting up keypad, hub, and firmware updates) is that SwitchBot includes all the hardware and accessories you will possibly need regardless of your door type. I fully expected to have to modify a part or at least cut adhesives to fit my special door hardware, but they provided so many options it was easy to use out of box. And SB advertises that in special cases you can reach out to their tech support for them to make a special adaptor. Luckily no need for me, but nice seeing that option is something they’ve thought of.Keypad with fingerprint is great. Kids absolutely love having this functionality.App functionality also intuitive and easy to setup and use.After 1 month zero issues. Highly recommend!
Mercime
Reviewed in the United States on February 15, 2025
This is a good option for converting a regular pick to a smart lock not showing on the outside. Majority of time it works good . It closes and opens within close range with app on phone to open & close . This without WiFi just on blue tooth . However it still has some glitches where the commands get confused when you manually open and the try and use the app to close . And it will get stuck in unresponsive. You have to recluse on app and the reopen to get it to respond correctly.For the most part is a good system and it does what it says . But these small glitches they have to work at it to improve.It is a very affordable way to convert lock to smart which sometimes you need
Alejandro
Reviewed in Mexico on September 20, 2024
La cerradura quedó completamente inservible después de un año y 1 mes exacto de uso, muy sospechosamente al final de su garantía; durante 3 meses de enviarles pruebas y muchos correos, la gente de switchbot al las pruebas de su mal funcionamiento (que no tenía nada que ver con el uso que le di, si no con defectos propios, estuvieron de acuerdo) solo pudieron responder: “aay pues sí, necesitas un reemplazo porque no sirve, pero pues ya no tienes garantía :(, pero noo te preocupes :D, puedes comprar el nuevo en nuestra pagina!” Un descaro y una burla al consumidor, una pésima empresa con pésimos productos.
Hal
Reviewed in the United States on August 22, 2024
The SwitchBot WiFi Smart Lock has transformed our home security with its seamless blend of technology and convenience. This lock offers multiple entry options—keypad, fingerprint, and even remote access through your smartphone—making it a versatile addition to any door.When we installed it last month, the setup was straightforward. The fingerprint scanner was impressively accurate, and the keypad allowed for quick, keyless access for everyone in the family. I particularly appreciate the remote access feature, which lets me unlock the door for guests without having to be physically present.The real highlight came during a recent family gathering. With hands full of groceries and kids running around, I was able to unlock the door with just a tap on my phone. The SwitchBot Smart Lock has not only streamlined our daily routines but also added an extra layer of security and convenience. If you’re looking for a high-tech upgrade to your home’s entrance, this smart lock is definitely worth considering.
Vj
Reviewed in Canada on March 1, 2024
It didn’t work for me which is I guess due to kind of Lock I had (it is a bit hard to turn which caused the failure I believe ).But if I had a different mechanism I will still buy the product as it is a small sturdy product and was very easy install. Took me less than 5 minutes and it works as advertised. I believe if I had a smoother mechanism for my lock this would have worked fine.A quick update : I reached out to company before my return and they confirmed my suspicion as well that it was type of lock mechanism I had which caused the fail. I will recommend this product to anyone who looking for a small gadget which is so easy to install and works as advertised.
William D. Bennett
Reviewed in Canada on October 25, 2024
Works well goid value
JrBenito
Reviewed in Canada on July 26, 2023
It is very easy to setup. I doubt it can be easier then this.It is bulky, but since it is meant to retrofit almost any lock, that is not an issue. Just be aware the inside unit is bulky and may not meet your beauty standards.That being said, it works amazing, it is reasonable silent for such a big mechanism, super easy to install and setup through the app is a breeze. The app has almost everything you need (I think it lacks some features, but none super important. Just some nice to have things like temporary suspension of a user - but it has temporary access and one time access features).The outside keypad is a complete separated unit, it is also Bluetooth with great range (I can check it on my phone app about 8 metres away inside my unit). It talks directly to the lock. The fingerprint is so convenient.The mini hub is totally optional. It works great if you need remote control of the device (like checking logs, assign new temporary passwords). If doing stuff while in Bluetooth range, the mini hub is not necessary.I highly recommend this product for retrofit or if one doesn't want/can't change anything to the existing door/lock.
SC
Reviewed in Canada on October 21, 2023
good
BrotherSun2SisterMoon
Reviewed in the United States on November 22, 2022
Update: When I initially bought this it worked really well for about 3 months. Then, it began to jam, it wouldn't open the latch and I couldn't open the latch myself. I had to remove it completely in order for the door to lock and unlock. Upon closer examination, it seemed that it had been moving slightly every time the lock was locked or unlocked. I didn't have the time to reinstall again until a couple of weeks ago. This time, it didn't even work at all. It kept jamming from the start. I couldn't lock or unlock the door, not even manually. I had to again completly remove it. Now, I don't have anymore of the 3m tape left and I'm wondering, is it even worth it to try again since it didn't work at all the second time. The completely ridiculous thing, which I didn't know when I bought it, is that there is a one year warranty, which should still well be valid, except that Switchbot will not honor it unless it's been purchased from their website. So if you're in a similar position to mine and you've bought their product anywhere other than their website, you're out of luck. These people seem to care so much about helping you when you first buy their product but after that, when they've got a good review from you, it's radio silence, you're on your own. I really wanted to like this, I wish it had continued to work and work consistently.I bought this Switchbot lock because I wanted a smart lock but I didn't want the hassle of changing out my existing lock. This worked out perfectly. I got the lock, touch Keypad and mini hub combo which you'll need if you want to be able to access the lock or door lock status remotely. Installation was pretty simple. The only thing I was a little frustrated with was that the installation video links were not included in the manual and I had to go looking for them. Also, the tool to open the battery door of the keypad was included but they didn't say in the manual what it is supposed to be used for and that was a little frustrating too. But once I found the installation videos everything became clear and from then on it was so simple to install and set up. Now I can lock/unlock the door from anywhere I have an internet connection. I have multiple ways to lock/unlock the door. And I can check to ensure that I've locked the door from anywhere with an internet connection. And I can still use my existing key in case of emergencies or when there's a power outage. All without drilling fresh holes in my door. I love this product.
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