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Ken Clayton
Reviewed in the United States on February 28, 2025
Let me start by saying this machine makes a GREAT cup of coffee. I did experience a product failure on the milk system only a few weeks into use but, Cafe Bueno's customer service stepped up rapidly. I contacted them yesterday regarding the issue and after a few emails, I have a brand new unit in route. With expedited shipping! Drew is an absolute Rockstar. I work for a manufacturing company so I understand that sometimes product failures happen. It's really about how you handle the failures that makes all the difference. Drew stood behind his product and took customer service to the next level. I'm a Cafe Bueno fan for life now because of it. My new unit arrives in2 days and I can't wait to get back using this awesome machine. Thanks again Drew!
Customer
Reviewed in the United States on January 5, 2025
I recently purchased the Bueno coffee machine, and I couldn’t be happier with my decision! From the sleek and modern design to the exceptional coffee quality, this machine has truly exceeded my expectations. The setup was incredibly easy, and it heats up quickly, delivering a rich, smooth cup of coffee every time. The versatility of the machine allows me to enjoy everything from espresso to frothy lattes, and I love the customizable settings for strength and temperature. The built-in grinder is a fantastic touch, ensuring that I get the freshest grounds for each brew. Overall, the Bueno is perfect for any coffee lover looking for a reliable and high-quality machine at home. Highly recommend!
Lisa M. Kobe Cross
Reviewed in the United States on January 18, 2025
The machine is well worth the money. The coffee drinks are awesome and the machine is cleverly constructed to allow for easy cleaning and maintenance. The Cafe Bueno customer service has been outstanding. We received white-glove service - all of our questions answered and concerns addressed expeditiously.
alejandro espinosa
Reviewed in Mexico on September 22, 2024
Se ve una cafetera muy profesional, pero después de 2 meses de uso, la temperatura no es suficientemente alta y la cantidad de café máxima no da el sabor o gusto del café como otras marcas antes probadas; la termino regresando por no cumplir con la calidad de café esperada
Sarah Leyendecker
Reviewed in the United States on September 17, 2024
I use the Cafe Bueno 5 days a week in the morning to make a simple Americano. Every other morning it's something else with the machine. It frequently cannot grind the coffee beans even on the most coarse level and reads "powder too thick." I have to vacuum out the grounds and try again. It flushes the system with water after each use, which is nice, but as a result you must fill the reservoir with water every other day. When not doing either of these tasks before your morning coffee you will want to be sure the grounds dispenser is emptied because it's about the size of an 8 oz cup and fills up preventing your coffee from pouring.The point is the Cafe Bueno is anything but automated and requires daily babysitting. It is guaranteed to make you late for work, left without a coffee, and pissed off. Will be returning and going back to a simple machine for a third of the price.
Barbara
Reviewed in the United States on February 24, 2024
This is a fantastic machine for making a variety of drinks with little effort. However - the espresso light went out after 15 days of use, so i returned the machine. I liked the ease of use. However, as another user commented - the coffee is not hot enough, even when changing temperature setting. I always heated my cup with water in the microwave before using for my coffee. I did need to adjust for the size of coffee beans, which I saw on the Amazon site so the the 'fill beans' indicator did not come on when there bean hopper was full. Some mentioned the amount of water used. This was not a problem for me. I prefer that to the machine getting gummed up or have milk go sour in it. Since one selection went bad in such a short time, I was concerned that others would wear out - and it would be after the return date. I would love to have another machine since I drink different coffee drinks throughout the day. However, at the price for this machine, I am not willing to take the chance.
Jon
Reviewed in the United States on November 15, 2024
This machine has been amazing! I purchased the optional milk container with this machine and love all of the milk based drinks that I can make and the convenience of the milk container. With just a press of a button I have a latte in about a minute. If I just need a quick pick-me-up I make an espresso, which tastes amazing. The espresso even comes out with nice crema on top!Every function of this machine works great, especially the sleep timer which rinses the machine and puts it in standby mode to save energy. Cafe Bueno customer support has also been great. I reached out to them through their website to see if they had a direct water line option for this machine. They responded very quickly and even had this option that I was looking for! I love not having to refill the water tank.
Ss
Reviewed in the United States on April 28, 2024
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Alejandro Ortiz
Reviewed in Mexico on September 11, 2023
Necesito ayuda por favor, me aprecio esta imagen y no me deja hacer nada, solo tira y tira agua hasta que se acaba el tanque y entonces me pide llenarlo de nuevo y la vuelve a tirar
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