Mark
Reviewed in the United States on February 27, 2025
Most difficult part is configuring the Windows software to use it. It's not the modem's fault. It's Windows not updating their FAX software UI since ~2003.
Tapsy
Reviewed in Germany on January 22, 2025
Super einfach einzurichten, unter Windows 10 getestet!
WiKline
Reviewed in the United States on September 24, 2024
Does not work with win 10
Some Guy
Reviewed in the United States on October 28, 2024
I bought this 5 years ago but ended up not needing it until today. Amazingly, it just worked. Never needed the CD it came with (good because I have no CD drive lol). Windows recognized the device right away - no extra software to install. I was able to send a fax on the first try with the built-in Windows Fax and Scan app. I honestly expected much more of a hassle for such outdated tech, but was pleasantly surprised at how easily it worked.
Fritz The Wolf
Reviewed in the United States on October 18, 2024
This is a hardware-based, voice compatible modem which makes things like faxing or emulating a dial-up ISP POP (for things like the SEGA DreamCast's homebrew 'DreamPi' solution) possible. Often times people recommend used but commonly available modems, however a new solution is nice to have and integral for making these dial-up adaptation solutions viable.If the voice does not work you may have an older version, contact StarTech directly for a firmware update. Typically the newer batches should just plug and play, mine did. This is also Linux compatible even though it's not stated on the box.The chipsets from 2022 to the time of writing this have not changed, so this should be a consistent solution. A great purchase.
Polar Bear
Reviewed in the United States on April 30, 2024
The documentation is a bit sketchy one location says it works for 10.6 and below, other location says it works for 10.9 through 10.12. I had 10.8.5 installed on an old Mac and it just works fine.Note - it will not appear in the list of printers when you open the printer setup - click the add printer and it will show up there as "fax".I tested it with dropbox service (hellofax) and the resolution is quite high - both ways.The Mac can also receive faxes, save them, print them or email them automatically.One thing that is missing - it does not generates and official receipt as paper fax machines do (but there is a list of sent faxes if you click the fax "printer" icon (with the print queue etc.)Overall create value for Money.I can also see it appearing as /dev/ttyACM0 dialout without installing any drivers (Ububtu 22.04) but have tested it yet - would also be nice to see if it works on the Raspberry PiNote - it will not work with IP phone - but it does work with Vonage phone to IP adapter (no sure if they still make those) as it emulates analog phone, and does not filter out too much of the signal -- speed may be affected though.
Vmirv0games
Reviewed in Italy on April 19, 2024
Non ero sicuro che una tecnologia così obsoleta e tuttora utilizzata fosse compatibile con Windows 11; occorre installare una componente aggiuntiva da facoltativi: fax e scanner. Dopo di che sarà possibile inviare e ricevere fax con il computer
Jim
Reviewed in the United States on March 17, 2023
If this little modem works for you and you're able to send faxes, I am genuinely happy for you. If you're using it for dial-up Internet, fantastic. However, based on my limited experience, there does not seem to be an easy way to get this working on Windows 11. I searched all over and tried to use a Windows 10 driver on Windows 11, but had no luck. I dug out a Windows 10 laptop and was able to install the driver (from 2012) on there with no issues, but then I ended up fighting with Windows Fax for a couple of hours, probably annoying my doctor's office with several partial faxes that failed. It's not the fault of StarTech, but even as a software engineer I personally find Windows Fax to be so horrible that it's barely usable. Those who aren't tech savvy will almost definitely find it unintuitive. Archaic setup notwithstanding, It deletes my draft when a fax is incomplete, and attempts to redial at seemingly unknowable intervals when a fax fails, even while I'm editing a new fax to send out. There has to be a better application out there, so do your research before buying this hardware.I give up because it's honestly not worth my time. I'm returning it, and I'll either pick up a used machine or I'll find an online service that is hopefully secure.The 2 stars reflect the apparent lack of Windows 11 support.
Fernando Castillo de Huelva
Reviewed in Mexico on February 16, 2023
Funciona bien en modo de voz, al menos en Linux y programándolo.En EEUU es raro que aún usen algo que no sea celular o WiFi, en Europa es común el inalámbrico DECT,este módem es muy adecuado para instalaciones alambradas clásicas, públicas o privadas.
Robert
Reviewed in the United States on October 25, 2023
Thank god I read the reviews first. You need to install the Drivers first. Go to the www.startech.com website and it explains which drivers to use for your Windows machine. Plug in your fax modem - configure the device into windows. Find Windows Fax Scanner App that's already installed on your windows device.Make sure you start the app using the administrator - otherwise you'll be sitting there and wasting your time. Take some time and configure the fax settings (receive settings and transmit settings) - set up a fax transmission page. Tested with someone at my old work place to send and receive a test fax. Does not provide any sound and I forget how slow fax transmission speeds are. So be patient ! Works like a charm.Who knew that you still needed a fax in this day and age.
OniKuno
Reviewed in the United Kingdom on October 2, 2023
The media could not be loaded.
Lawrence
Reviewed in Canada on January 6, 2022
The USB faxmodem was bought largely to receive fax into the Windows PC. The item arrived on time and the setup was just plugging faxmodem into the USB port and connecting the telephone wire into the faxmodem. Then install the driver provided in the tiny CD, and set up your software in the PC to use the external USB faxmodem to receive and send fax. Not much to it. The USB faxmodem has been working steadily since.
Dennis B.
Reviewed in the United States on March 1, 2019
This unit will not work or will not work reliably with Magic Jack. I received the unit yesterday and could not get it installed and working. I worked with Star Tech support for over an hour and everything we did proved that the unit was sending out the phone number - Magic Jack could not see the number being sent. The tech support from Star Tech was excellent and if the disclaimer that the unit does not work with Magic Jack, I would not have purchased the unit. Further, there are posts on the web that indicate fax modems do not work in a VOIP environment. The product is a sweet product, and it was easy to install - This is not a negative review of the product nor the support that they provided.