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Robert Sheetz Jr
Reviewed in the United States on January 13, 2025
I chose this unit due to the adjustable upper shower arm, and also for the temp. display. It seems well made and nicely engineered. The packing is very well done also, and it does come in a nylon type bag to protect it even more. There is a pair of cotton gloves to keep from finger printing while installing. As it is in my own home I chose not to use the gloves but it does finger print so if installing as a contractor for another, I would use the gloves. I gave 4 stars due to the connector lines, which others have complained about also. One, they are too short to allow them to be connected from behind. They are also way too stiff to allow the shower unit to raised high enough to join the included clips. The lines are actually like flexible gas lines, ribbed stainless steel and very stiff with a plastic coating. I tried for awhile and finally made a trip to a local home supplier and purchased longer and more flexible lines. I believe to use the ones on it,. there would have to be an opening on the back of the wall to attach them after mounting, and then cover or seal the opening from the back. But the new connector lines made for a connection that works. I also found the clips to be barely enough. The shower unit could slide back and forth maybe a half inch and I felt better with a more secure mount. I drilled a hole in both upper corners and used rust proof plated screws at the top to make it solid and secure. It takes away nothing from the looks. If I knew how the clips would hold, I would not have even bothered with them. But once in place and mounted, it is everything a wanted in a shower tower. Again, the tower is great. It is just the clips and the connecting hoses that will be trouble when mounting it. The cost is fair, it looks great, and the adjustable upper shower arm is what I needed. My last concern is the temp. display. it is battery operated and the battery holder is behind, which means the tower will need to be removed from the wall to service the battery. Not a convenient prospect. A small access door on the bottom, out of the way of water spray, would have been more practical. I am not sure if I will bother with the battery when it quits. The pressure is plenty good. The body sprayers I expected a weak fine mist like others told of, but mine sprayed completely across the shower stall and hit the back wall. Nice pressure. The 9 inch shower head takes a few seconds to fill all the holes, but it too has more than enough pressure. The hand held extension has a long hose to reach anywhere in the shower. for the money, I will recommend it..
David Smith
Reviewed in Canada on September 4, 2023
This is absolutely the easiest way to plumb in a new shower fixture you will ever find.It's been in use for almost a year and it looks exactly the same as the day it was installed.Nice finish and the rain shower is an absolute delight.I don't really use the jets but the wand is a nice feature.
Daniel Oliveira
Reviewed in Canada on June 14, 2023
Looks good and works well except that the shower head leaks, usually hours after it was last used, sometimes lightly and briefly, sometimes heavy and for up to a minute. There’s no discernible pattern to the leaking. It wakes me up at night. Is this a warranty issue?
M. VanSumeren
Reviewed in the United States on March 15, 2023
I recently remodeled a basement bathroon with block walls and was looking for something that didn't need recessed valve assemblies and still looked decent. This fit the bill perfectly.Pros:Simple installation. I ended up drilling a small hole to feed my unit from the top with 3/8" lines due to there being no way to plumb down the tiled block wall.The hooks to hang the unit have a nice spring to them and lock it to the wall securely. I did add a few dots of silicone just to make it extra secure, but this really isn't necessary.The body wash jets are absolutely lovley. Their spray is heavier than a mist, but not overly forceful. They create a nice warm place to stand in an otherwise very cold shower.Cons:There is a bit of work to do to ensure the plumbing is sufficiently secured out of the box. This is rather fidly work, and probably isn't for everyone due to the sharp edges on the back and how easy it is to overtorque or break the fittings.The stainless is a bit thin and it struggles to support the included rainfall shower head. (I personally don't care for this type of head so it's not an issue for me)Water usage by the body wash jets is significant. (~4 GPM) This function likely will not work for you if you're using an on demand hot water system. If you would like to do the calculations to see if your heater will work, the equation is: BTU= GPM * 500 * ∆T (temperature difference from input to output in farenheit)Other thoughts:The stainless used on this unit is a bit thin, but is crucially non-magnetic. There is no evidence of corrosion after a month of daily use.Temperature control does have a failry large deadband in the top end of the hot range. I actually appreciate this as I can get exclusively hot water from this unit.This may not be the best choice for a family with rowdy children as parts of it are more fragile then I'd like to see. That being said, this unit is still an excellent value for the money. If this unit had slightly thicker stainless and brass/stainless fittings rather than plastic it would be a 10/10 and I'd gladly pay for those upgrades.
Catherine Booth
Reviewed in Canada on November 12, 2022
I am not sure how this got such high ratings unless they were purchased. I would have gave it less stars if I could. Both the hot and cold hoses leaked and I had to purchase extra ones for $45. The plumber had a hard time installing due to bent pieces Which then cost me more money. The only thing going for it is it looks nice. Customer service was non existent. They inquired about why I was unhappy and haven’t heard from them since. Do not buy this product!
JNater
Reviewed in the United States on January 19, 2021
Best value for your money and easy to install. I had to replace the old unit and didn't want to pay an arm and a leg so I gave this unit a try. It arrived today. I was able to install it within an hour and it only took me that long cause I hard to go the that hardware store to get longer hoses. See, the existing hot and cold water connections were lower than expected and I needed the height since I'm 6'-4" but if you're a standard height person (5'-6" average) you most probably won't need to buy longer hoses because the unit includes them. My wife is so happy and that is all that matters. We were impressed with the packaging. The unit came in a frabrick bag and they even included gloves for you to handle the unit. It works great, strong stream of water on all functions. Again very nice and worth the money. No bells, no whistles just a simple shower unit. I recommend it.
Customer
Reviewed in Canada on January 22, 2020
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Eric J. Hartmann
Reviewed in Canada on September 2, 2019
Installation was simple and clear. Some minor plumbing experience helps to ensure connection. Directions could be a bit more detailed for non experienced people. Kit comes with cotton gloves for protection when reaching inside for shower head and hand held connections to protect your hands, although I didn't find them to after...lol. Body shower jets are not super strong and are more of a gentle feel. Rain shower is good because you can adjust height and angle. Hand held allows for different settings. I feel this was good value for money. Others at Home Depot were twice the price. Not sure how the features compare, but I prefer the simplicity compared to the unit I removed that was heavier and I could not repair. Contacting the vendor was very helpful, as they responded very quickly to my questions. It was not recommended to clear silicone the perimeter of the unit after installation, but I think it is advisable to keep it in position after mounting. Very easy to do.
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