Delivery was quick. Installation was easy. Mount railing to the studs. Nice finish and secure. The rail mountings have been updated. I called Promenaid to get the latest version. Would purchase form Promenaid again.

Looks great, very strong, easy to figure out if you understand the basics of hand rails.

The quality is excellent. We attached this to a wood post next to our hot tub. It is really solid and works well for the intended purpose.

I have to say we were blown away at the ease of installation, the quality of the components (no cheap screws either) and above all, the beautiful matte finish. It's something to behold. This company put some real thought into these handrails. Even the packaging is well done. The slightly hidden rubber grip is a bonus. Look no further. TOTALLY satisfied!

Pretty solid. Nice finish.

We wanted a steel handrail to replace on old wood one during the remodel of my daughter's house. I was a little worried that this would be skinny and cheap feeling, but it fits perfectly in your hand and is very sturdy. The swivel installation system makes it a breeze to install, and the thick rubber strip to fill in the bottom channel between the support braces makes for a comfortable, professional finish. I would recommend this handrail system in a heartbeat.

We needed a small handrail for three steps down to a landing after senior relatives told us it would be helpful for them to have a handrail to hold. It is sturdy and was easy to install.

Rails look very good. Exactly as described, and seen in photos. Everything looks, and feels "first class", rail, brackets, and even the screws were of excellent length to ensure a sturdy installation. Installation was a breeze, and the rails feels, and looks excellent. In terms of quality very happy with purchase.After the great experience installing 2 x 3ft rails, I went ahead and ordered a 12 ft rail for a basement stairs in my house. As before, I was extremely satisfied with the shipping speed (much earlier than anticipated), and with the quality of the product. The aluminum is clean, polished and sturdy. Installation is a breeze (the main step is identifying the studs locations). While many vendor send only exactly the number of screws, this seller send a few extras which is always good to have.The installation of the brackets is well designed, and relatively easy .Once studs are located, it is all a question of inserting the brackets, sliding them into position along each stud, and twisting them to lock into place. When twisting the bracket into a lock position its important to ensure that the bracket is perpendicular to rail so that it is aligned with rail's inner slots. If properly aligned the bracket will rotate into a locked position without having to exert too much force. If you find you are needing to apply too much force, stop, and check the alignment of the bracket with respect to rail.I ended up breaking one bracket, out of 6 received (likely I did not have it properly aligned), contacted the vendor, and got an immediate response (no questions asked) with the replacement being shipped out at no cost to me, a gesture that was greatly appreciated.Extremely satisfied with the whole experience with this seller, and with the product itself. Very highly recommended in my opinion.Noticed they have an online store with many other similar products, which likely will be worth visiting ( i will definitely be checking it out) !.

Hire someone to installIt….looks great, is cool to the touch

Great quality handrail and looks very clean. I installed it on brick and opted to use black concrete screws instead of wood screws provided

This is a solid, quality railing that looks good. It came in 2 pieces cut to the needed length (bonus). This beats the option of purchasing a 15' railing and attempting to transport it home. I consider myself above average in the DIY category and this was the first time I ever installed a railing. The instructions were good but connecting the brackets and get them in the proper location to hit the stud was a challenge. In the end I managed to get through the installation with only a few. minor..mistakes. The product is mounted, sturdy, looks good and provides the needed safety.

One of the odd things about the staircase in my home was that there was a long stretch where only one side had any railing. This was a bit troublesome since the wooden base of the stairs could get a bit slippery, and the experience of falling on the stairs is far from desirable. So I set out on my quest to find additional railing for my stairs.I had two main factors that I was looking for in my railing considerations: 1. I wanted railing that came in the specific length I needed to cover the area in question (11 ft), and 2. I wanted a product that specifically stated where the mounting brackets were so I could ensure they lined up with my wall studs. I began my search with looking at the cheaper options; most of which being some form of PVC or thin metal railing. The reviews were a bit concerning, however, so I eventually decided that spending a bit more would be the safer option; especially since the railing would be meant to ensure physical safety.I decided upon this Promenaid handrail due to its nice appearance, clear product description, and good reviews. Like many rail options on Amazon, I was able to select a custom length to fit my needs. This also was one of the few railing products that specified not only where the mounting brackets were, but that they can be positioned wherever you want them so that stud positions would not be a problem.The product shipped from Canada (to US) and arrived a whole week earlier than Amazon anticipated. The packaging secured the product well and each section of the railing was packed in its own box, each of which was taped together for a single shipment. The rail segments even had protective tape on the edges with my name on it, so I could tell the railing was prepared specifically for my order.The installation process was fairly simple; most of which I did by myself on the floor. I had my wife help hold the rail briefly as I installed the first and last brackets per the instructions. I installed the rest of the brackets by myself with the rail suspended by the first two. Once installation was complete, I tested the rail by hoisting myself up a few stairs using just my arms to ensure that everything was nice and sturdy. Nothing moved, and there were no creaking noises.The only downsides I came across with the product were the rail joining area and the mounting screws. The area where the rails join don't completely match up unless the rail is installed absolutely perfectly. I even tried to change which ends meet, but I'd have to make a tiny adjustment in the bracket placement to potentially fix the gap, which isn't really worth losing structural integrity. The screws for the brackets seem to strip way too easily considering that they need to be screwed in all the way for maximum integrity. They can survive an initial installation and possibly and adjustment or two, but they would need to be replaced if any more work needs to be done.Overall, this is a great product, and you will see the money you put into once the railing is up.

Looks terrific in our new house! Feels sturdy. Great value