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Customer
Reviewed in the United States on February 8, 2025
These filters are great, they last long and make the water taste good
Sharonlee
Reviewed in Canada on February 4, 2025
Soni bought the water jug because it said the water filters fast and has more filter which is does as they are bigger..I find the tap water here in Victoria bc Canada is loaded with chlorine and fluoride it actually smells like chlorine and that's horrible. When I run it through no smell or bad taste. Bought a bunch of filters so I will be good for a couple years
Peter
Reviewed in the United States on February 24, 2025
I recently had a rare issue with my Waterdrop pitcher filters, despite flushing them thoroughly for over 10 minutes, carbon particles continued to appear in the water. While this was frustrating, I’m thrilled to share how Krystal, the customer service representative, turned this experience around! She responded promptly, listened carefully to my concerns, and swiftly arranged a replacement without any hassle. Her professionalism and kindness made the process effortless, and the new filters work flawlessly (no more particles thankful!).Krystal’s dedication deserves special recognition—she’s a true asset to the team and exemplifies what excellent customer service looks like. If you’re hesitant about purchasing, rest assured: this brand not only delivers quality products but also prioritizes customer satisfaction.
Andrew
Reviewed in the United States on February 16, 2025
Works as advertised
Anonymous
Reviewed in the United States on January 31, 2025
Little bit of hassle having to soak in cold water for 10 minutes because it keeps floating up but works well once you get it going in the container
mimi
Reviewed in the United States on January 26, 2025
Updated review on 2/10/2025:Customer reps reached out to assist in my questions. I think it was a confusion or misunderstanding of my expectation. Long story short, the meters I used to check the filtered water is within the range for good drinking water. I think the filtered water tastes great and it filters water very quickly. I'll continue to use these filters now that my concerned was addressed and resolved.Earlier Review :I really want to give 5 stars but confused about the filters... The ones we purchased from this store showed 30-50ppm using three different meters. These two last orders I purchased from the same store here are showing 90-110ppm, our tap water is 110ppm, does that mean the filters are no longer functioning as expected? I returned the last order and re-ordered but the quality is the same, 100's ish ppm.I just want to know if the water is safe to drink and if the filters are actually functioning by filtering out the harmful chemicals as it advertises.Otherwise I was super happy with the filters, they were showing 30's ppm as expected to be ideal drinking water level.
Ken Torrington
Reviewed in the United States on January 23, 2025
Easy to assemble. Place in filter gives you 200 gallons. Water is great and I use it for drinking and Coffee making. I am pleased.
Claire. Hughlett
Reviewed in the United States on January 17, 2025
I bought the water tank as it was small and fit on my kitchen counter. The filter removes chlorine and other unwanted elements. Coffee states better.
Eliana Camones
Reviewed in Spain on September 16, 2024
Todo bien
Yahor Palishchuk
Reviewed in Italy on August 5, 2024
funzionano a dovere e filtrano alla perfezione.
lal777
Reviewed in Saudi Arabia on March 10, 2024
I just received week ago, and it fitted with my waterdrop perfectly
Jay
Reviewed in the United States on December 6, 2024
Long lasting, quick dripping And completely removes the chlorine that’s prominent in the local tapwater. Love the picture too, which can be filled without the need to touch a lid, which makes it far more convenient than the BRITA I used for years. Glad I made the switch.
H. Hauptkorn
Reviewed in Germany on January 4, 2024
Bin sehr zufrieden mit den Ersatzfiltern, da sie lange halten.
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