Your cart is empty.
Your cart is empty.Draco
Reviewed in the United States on January 31, 2025
Up and running in 10 minutes. Using with Starlink ver 2 and a starlink ethernet adapter. Had to plug into computer usb to use the setup software then transferred device to a usb plug on my battery backup. Did a number port from straight talk and was completed in 24 hours. This was to replace the straight talk home phone box that only did the fax tone sound on incoming calls and straight talk could never resolve. Now lower price and more options with the magicapp on my phone.
Remo
Reviewed in the United States on May 10, 2024
This is an amazing product. You plug it into your WiFi modem, your phone or phone wall jack and an electric outlet. After about 30 to 60 seconds you have a dial tone on your phone! Magicjack has a lot of easy to remember local phone numbers you get to choose from. I had no luck porting my original house phone number. Magicjack doesn't have support, you at least support that responds. However, set up is easy and done all online. The annual cost is remarkably low. I mean like $25 or so a year. You can also plug this very small piece into your PC or laptop and use it with a phone. Your phone number follows the small unit so wherever you are as long as you have Internet you can use it. However, there is no need to move it out of your house as the Magicjack phone app allows you to make outgoing calls, outgoing and in coming text messages and simultaneous ring. Simultaneous ring means both the app and house phone will ring at the same time no matter where your cell phone is. However, the app doesn't consistently ring on my Pixel 8 Pro. Perhaps an update will correct that issue soon.
ron Won
Reviewed in the United States on October 7, 2024
Installed and it works very well, happy that the $10 a month fee doesn't start until next October. Relatively easy to set up, however the on screen instructions could be clearer, if you don't have much computer experience can see where setup would be frustrating, items not clearly marked and timers are ridiculous and show downloads are done but the indicators still appear to be downloading. Woks much better with clearer communications and more features than the generation one I had years ago.
Kathryn Dailey
Reviewed in the United States on March 20, 2023
For what you pay for, this product isn't awful. I personally found it not very useful, especially because the quality of most handsets these days is poor unless you spend hundreds of dollars each, which negates the cost savings of using this service. The company is based out of the Philippines and I've been trying to cancel my service for the past three years. The first year I was told that I had just missed the auto-renewal date and that they wouldn't give me a refund. The next year they told me that I had cancelled my service but apparently didn't cancel my auto renewal, so I would have to pay for another year. Now that I know that was a complete lie, this year the only reason I wasn't charged the $44.85 again (they tried to process the payment to my credit card 5 times in four days!) was because I had replaced my credit card number several times due to fraudulent activity over the past 6 months. My bank denied payment to MagicJack because they were trying to charge an old credit card number. I called again, but customer service tells me that only billing can process refunds (I want a refund for last year and I want to get removed from their database). The woman had the nerve to tell me that I had an outstanding balance. More lies. It took me 30 minutes of phone trees and waiting to talk to someone. She said she didn't have the authority to process a refund or send me a confirmation email that my account was closed ("you can just log on to see that your account is closed"). I told the woman that I had done all of this last year, but they still keep trying to charge me. My record of this is that I have to reset my password to log in. The final resolution is that their manager is going to send me an email to tell me when they will call me (sometime in 3 to 4 hours, I was told...which will be 7-8pm my time). I HIGHLY recommend that you DO NOT begin this service because you will never get out of it.
SandiMacD
Reviewed in the United States on December 8, 2022
I had to replace one after about 3 years. First bought MJ Plus in 2017. In 2019, the phone lines were getting a lot of static so I replaced our 10 yr old cordless Panasonic phones with new ones. Didn't help. Searched internet and learned it might be MJ as it may have taken a hit with our continuous lightning storms. As soon as I did, the line was crystal clear again. I put the second one on a surge protector. MJ worked excellent on our FiOS. Never any problems. All calls were crystal clear, no lags and callers said the same on other end.A year or so later, the MJ app was rolled out so I could make/take calls and texts on my iPad! Super convenient. Can also call into the voice mail with the app to pick up messages.If power goes out or if I disconnect my MJ or my phone, then calls will be recorded as a .wav file and emailed to me. Another handy feature. Call forwarding is included with MJ which came in handy when we were without internet as calls could be forwarded to my husband's cell phone. Connecting with iPad contacts is optional. Once I did that, I could block callers and names would show up in the MJ app's call menu for ingoing, outgoing and missed calls. I can search to place a call to someone in my contacts right from the MJ app. I can turn on ipads DoNotDisturb feature and calls will go straight to voicemail without ringing.However we moved to rural America in 2022 and stuck now with sucky internet. Only option here is microwave tower, cellular and satellite. We've tried them all. Cellular hot spot with booster antenna gives us the most stable internet but we have a lot of packet loss during daytime (10-40%) which means MJ isn't working well between 9:30 am and 4:30 pm.Still it's better than no home phone. Works just fine on weekends, early mornings, evenings and sometimes during day.I did try OOMA here but the internet is so bad I couldn't even get Ooma software updates to load on the telo after leaving connected for 18 hours. I was hoping maybe Ooma device might be more robust since it's four times the size of MJ. But in the end could never get Ooma to work.I contacted MJ support when first installing and when porting and when setting up the second MJ. Support was helpful enough each time.My husband and I switched to needing a hearing impaired phone (with on screen captions) last year. We just can't hear conversations well on cell phones and traditional phones any more. For residential home phone service, I am quite satisfied and I can't beat the price. It's not the fault of MJ that this internet is too slow. If you have decent broadband and no packet loss it works great.
Recommended Products