Jake
Reviewed in the United States on February 14, 2025
Good is for computer use and dialing from an office location. This headset can connect to your phone and to landline and or computer used for auto dialers and telemarketing. This headset can not be used just to connect to mobile device as it needs to base station to handle connections. It does have a good connection at up to a few hundred feet at away from my testing but don’t go walk to dog or go to the gym with these on as the headset can not directly connect to mobile the phone base station and charging station handles the connection. The comfort and sound quality from this headset is superior to others I have tried that were much cheaper. These do not hurt my ears as they do no squeeze on my head to much and I have a big head. Also I don’t feel like I’m talking with my hands over my ears I can still hear myself talk and that’s another big plus. I bought these open box and they are perfect and a keeper for me talking on the phone 10 hours a day.
scott
Reviewed in the United States on January 18, 2025
So it's a really great headset. Great battery life, connectivity, sound quality, range, microphone, etc. Which all sounds great, until I realized that now I can't use the excuse of poor sound quality to get out of things. The darn thing works great! Well shoot.. the darn thing works great...
Xavier
Reviewed in Canada on August 29, 2024
Just got my jabra 75. The Amazon delivery box is undamaged i get the box of headphones out the Amazon box and notice that the box for the headphones is water damaged. The headphones works well for now but I’m worried they won’t last long.Got the 65 a few days ago but they were defective so I had to return them
AdminProfessional
Reviewed in the United States on June 15, 2023
At work I use a Mitel softphone system and Teams for my primary communication modes. We have had a heck of a time finding a headset that would allow headset controlled answering of calls on the softphone. Finally found Jabra and narrowed down to this model. The only thing i can't control with the headset is transferring calls, otherwise it's seamless.Pros:*The range for me is great, i can even walk into the hallway (about 50ft) with a closed door between me and the base and not loose connectivity. It starts to get a little staticky when i walk to the farthest side of the suite, to me that is great range.*Mute button is on the mic boom and very accessible, you don't have to search for it, also mutes if you point the mic boom up to the ceiling.*Sound quality is great*In ear prompts available so you know if your mic boom is out of position and mute notification and reminders*Has great customization options to make the headset fit your personal preferences*You can customize by uploading your own ringtone, the display on the base can be customized to show the time, custom text or a picture. Mine currently says, "I told you so" lol.*Personally the noise cancellation level is perfect for me. It is enough that if I'm wearing it (but not on a call), it dims all sound around me but allows enough through that I'm not totally muted and am aware if someone is trying to talk to me or an issue arises at the front window that I need to help mitigate. If you want total noise cancellation when not on a call, you may want to check out one of the other versions, like the Evolve 75.*I can confidently relay that external office noises are completely muted for your caller. If someone comes into my office and starts talking to me while I'm on the phone, the person at the other end of the line cannot hear them at all. I've had someone TRY to talk to my caller while being very close, caller still could not hear. This is a HUGE pro in my opinion since I get frequent interruptions without them checking to see if I'm on the phone. My polycom headset would mute out office noise to the point where i was constantly getting scared just by staff stopping to ask a question, that's too much for the work i do. It also worked with Mitel but I had to mouse to pick up calls and hang up, clunky. I also had a terrible time with the settings, it would stop working without warning and i was constantly troubleshooting it.*The ease of setup is wonderful. I do not connect directly to my phone since we employ a softphone, but it does come with the cords to connect that way. I received the Jabra, plugged in the base, docked the headset and downloaded Jabra Direct. While i was exploring the settings in Jabra Direct, it auto paired the headset and the base and my PC detected the headset on its own and made it the primary device. I had to adjust ZERO settings on my computer or the mitel client. In fact the only things i needed to do was customize the settings and make sure to download the latest software update. Hands down it has been the most angst free headset setup I have come across, and since Covid, we have tried several.Con:*Battery life will not last you past an 8 hour day but an easy remedy is to dock it when not in use so it can charge through the day.*I don't find the touch screen settings option on the base to be very useful, it's clunky to navigate, so i just go to the Jabra Direct control center and change settings there. You can answer the call and end it and mute it from the base touchscreen if that is your preference, that part is user friendly. Feels like the base options could be improved but it's definitely not a deal breaker.Minor annoyance:*I never could get the training conference feature to work, where another headset could connect to my base and answer calls and both of us could hear the call. That was a bummer because it's such a useful feature if you are training someone to answer incoming customer calls.*when you are selecting your ringtone, there is no way to preview it before applying it. You actually have to apply it and then call yourself to hear it. Strange idiosyncrasy on a otherwise great headset/base.Important to be aware of:*Connection issues If i do not log out of Mitel when i leave for the day. When I come in the next morning, chances are good that either callers wont be able to hear me, or I wont hear them. There is something about the live connection and power napping i think that interferes. If i log out at end of shift and log back into Mitel at the beginning, there is no issue.*In the beginning my sound would get muted, finally figured out that my sound icon in the task bar had a "x" over it and if I just turned it back on, it worked fine. Now it does not happen so it may have been a bug that has since been fixed.Conclusion: It's not perfect, there are some weird connectivity bugs now and then that seem to differ with users but they are random and not persistent (and fixable by logging out of Mitel and back in) so i can live with them. Hands down there are way more pros than cons and it has been such a relief since we got it. I'll never go back to the handset phone.
B. Dunn
Reviewed in the United States on December 27, 2022
The headphones seemed to work well. After watching countless reviews I opted on this pair. I work remotely and wanted something with adequate noise cancellation (I work in our basement and can still hear screaming toddler and dog)- unfortunately the headset can cancel noise such as another person talking or a television but not what I was looking for. However, I kept the headphones because they are wireless and comfortable. 6 months of use and they stopped connecting to my workstation and would consistently indicate "out of range" despite being plugged in station and me sitting 1 foot away.. it was very stressful - as important calls would get a delayed connection or not connect at all! Embarrassing when your director keeps yelling "I can't hear you!" . Anyway - it is too late to try and return so I thought I'd just warn other users - this might not be a good option especially at the very high cost point. Good luck on your search!
Rene Thöne
Reviewed in Germany on May 18, 2021
Das mit dem DECT muss einem klar sein! Die hier unmissverständlich beschriebene Eigenschaft "DECT-fähig" bezieht sich darauf, das das 75 mit einem Schreibtischtelefon verbunden werden kann, welches per DECT verbunden ist. Das Jabra 75 selber hat KEINE DECT-Technik enthalten, und kann sich daher auch nicht z.B. mit einer Fritzbox oder einer anderen DECT-Basisstation verbinden. Also so in etwa, als wenn ich einen Trabant bewerbe mit 300 PS... weil man den Trabant ja an einen Porsche oder was weiß ich hinten anhängen kann, der eben 300 PS hat.Das ist für mich schon so etwas zwischen Unlauterem Wettbewerb und Betrug.Zusätzlich hatte mein Jabra 75 auch noch KEIN Deutsches Netzteil!Ich habe leider zur gleichen Zeit ein Cisco-HS gekauft, und durch einen Irrtum mein Jabra bei dem Cisco-Händler reklamiert. So kam es das meine Rückgabefrist verstrichen ist.Ich habe dann auch eigene Rechnung hier bei Amazon noch ein passendes Netzteil für 15 Euro hinzu gekauft.Das ist viel Ärger für so ein teures Gerät!Vom Betrieb her ist es aber ohne Fehl und Tadel! Sehr leicht, kaum Druck auf den Ohren, sehr gute Sprachqualität in beide Richtungen. parallel (!) mit 2 Bluetooth-Geräten koppelbar (Achtung! Das macht die Basisstation! Das Gerät kann also nicht einfach so mit in den Flieger genommen werden. Ich weiß gar nicht, ob das Headset alleine überhaupt mit Bluetooth oder irgend etwas anderem als der Basisstation verbunden werden kann).So kann das Jabra ohne Umschaltung sowohl mit einem Tischtelefon, einem Laptop und einem Handy gleichzeitig in Verbindung stehen. Ich glaube, das ist einmalig auf dem Headsetmarkt.Auch die Hintergrundunterdrückung funktioniert super. Ein Gesprächspartner hört z.B. nicht Deine Tastatur oder ein leises Radio im Hintergrund. Das wünsche ich mir bei manchen Callcenteragenten...Die Displayanzeige kann ein paar "Kunststücke", so z.B. Logos oder Texte anzeigen (ich finde die Uhrzeit ganz praktisch).Ich habe inzwischen meinen Frieden mit dem 75 gemacht und benutze es sehr gerne. Ich bin aber nach der Erfahrung unsicher, ob ich es noch weiterempfehlen sollte. Wohlgemerkt: Die reine Funktion als Headset ist Klasse! Das fehlende EU-Netzteil und die fehlende, aber beworbene DECT Unterstützung sind sehr ärgerlich.Nachtrag: Nach ca. 1 Monat fast täglicher Benutzung muss ich noch einen wirklich nervigen Kritikpunkt hinzufügen: Das Jabra-Headset ist offensichtlich oder scheinbar aus sehr billigem Plastik gefertigt. Inzwischen knackt dieses Plastik (die Halterungen, die Gelenke...) bei der kleinsten Bewegung (Reden, Kauen, Kopf drehen, Gähnen, Aufstehen, Hinsetzen...) an der linken Hörmuschel sehr nervig, weil laut. Die Sprachqualität ist noch immer sehr gut (5*!), in beide Richtungen. Auch das Ausblenden von Tastatur- und anderen Hintergrundgeräuschen ist exzellent. Bei fast 400 Euro Anschaffungskosten finde ich die geschilderten Mängel mehr als enttäuschend.Hilft das?
Rachel
Reviewed in Canada on February 3, 2021
I have had the Engage 75 for a little less than a year, use them daily (and frequently). Really appreciate that I can pick them up or touch a button to answer my desk phone (I did get a lifter) but they also work great for virtual meetings or just listening in general. Easy switch between devices and customizable to preferences. Appreciate the visual cues of the stand as well (timer, battery remaining, mute, connections, etc). Range is actually much better than I expected. I can walk clear to other side of my office floor and still be okay, and it only cuts down when I go down to next floor and opposite corner of building. I did get a cord so I could plug into USB if I am in a boardroom etc to minimize drops from the stand (it connects via BT via the stand).Very lightweight and comfortable. I have also tried the Evolve 75's which I returned as I felt they were a bit heavy/bulky, and I have a pair of Evolve 65's for my home office or for business travel which I find lighter and more comfortable than the Evolve 75's, but not anywhere near as comfortable as the Engage 75's.
Joseph J. Betz
Reviewed in the United States on August 20, 2020
Needed a good quality headset for remotely working in an IT support call center. Under the gun in March I had purchased a Logitech gaming headset just because USB wireless was the number 1 criteria. That lasted 3 months before it broke.This Jabra Engage 75 is a quality professional headset that will connect to your standard IP desk phone and concurrently connect to your computer via USB. Tested and works well with MS Teams and Cisco IP Communicator version 8.6.6.0. Newer softphones should be no problem.The noise cancelling almost completely erases my teething puppy's whining, the mute function via a switch at the end of the boom mic works flawlessly and has an audible indicator that you can turn on and off in the nicely laid out settings app.Sound is excellent all-around.Range is good, I can walk all the way around the outside of my house and I only drop out when on the far side of the house with my refrigerator and air conditioner compressor directly between me and the base.Battery life is meh-ok. I use your from 7am to noon, it's halfway drained, I let it charge over lunch then right back to it and good for the rest of the day.Comfort: well it's a headset, so you have something on your ears, which is weird if you're not used to it - but I have no discomfort with this headset and it's tons lighter and smaller than a wireless gaming headset.Assuming the unit gives me a few years of service, well worth the price. I still wish it only cost a hundred bucks instead of nearly 300, but...
Heather C.
Reviewed in Singapore on April 2, 2020
Purchased this with an expedited delivery due to work-from-home requirements, and using my mobile device was a hassle especially for long conference calls. I detest the price point, but the reviews and test calls I looked up online showed that the calls can be heard clearly as well as effectively minimise any background noise.I've also learnt that this is different from a pair of noise-cancelling headphones, which isolates noise during an audio playback but does nothing when it comes to mics.Delivery took all of three days, and unboxing and set-up took 10 minutes. The device was partially charged, and took about an hour to charge fully. It is currently connected to two mobile devices. It's been 3 hours and so far I have taken two calls with renovation works in the background. And yet, I could hear the speakers very well, and I could also be heard clearly. The buttons were instinctive to find, and the headpiece itself is light with a reasonable hug around the head. When not used for calls, the sound quality when playing music is just as good - balanced with a touch of base, which I love.Again, I am not exactly hot for the price, but this will definitely make work calls from home far more pleasant.