PRODUCT IS GOOD , ALSO CUSTOMER SERVICE IS VERY HELPFUL

Cord is long and flexible even in -15C temperatures. The holster for the handle is sturdy and feels like it will last quite a while. The wifi failed to connect the first couple times trying to activate the thing, but it eventually worked. Seems to maintain a connection now, but wish it had stronger connectivity.App is good enough for what I need and contrary to some other reviews I saw, there is no longer a requirement to provide any payment info in order to register or use the home charger. I'm pretty happy with this thing.

livrer en trois jour satisfait du produit. je donne 4 étoile seul problème en scannent le code QR pour la mise en route j'ai été rediriger sur un site pirate qui on frauder ma carte de créditj'ai appeler la compagnie il recommande de faire la mis en route par téléphone il on le service en français

I had researched home EV chargers for several months prior to buying an EV, and decided on the ChargePoint HomeFlex charger, based on professional and user reviews. I was not disappointed. This Level 2 charger is well-built and works perfectly. I highly recommend it.The trickiest part was the timing. I ordered the charger just after making the EV purchase, and also hired a licensed master electrician to install it (highly recommended). Until it was installed, I could only use public chargers, the closest of which is 50 miles away, or the emergency 120V adapter that came with my vehicle (which takes forever like a trickle charge) so it limited the use of my new car for a while.The electrician discovered we needed an upgrade in our electrical service, put in a second circuit breaker box, and laid new wiring to accommodate the charger. Of course, the carport is on the opposite end of the house from the original circuit breaker, which was overloaded. It ended up costing more than I anticipated, but it was worth it to have a competent electrician thoroughly check the loads and make sure the electrical system is safe.The electrician ran into some confusion in the written instructions and contacted the ChargePoint tech support, but it was eventually straightened out, and it installed without further problems and connected to the ChargePoint app on my phone.The ring around the charger's holster for the cord plug glows green constantly to show it is ready to charge. It has a 25' cord, and when it's connected and charging, the base unit pulses blue. The ChargePoint app is easy to use when charging, and shows how much electricity you're using and how much it costs from your utility company. So far it has cost under $5 for an 80% charge (recommended by the vehicle manufacturer), which brings my car to over 300 miles of usable travel. You can use the same app for ChargePoint public charger locations, which cost more than doing it at home, but it's still been under $10 for a charge--a lot less than filling up a gas tank. Charge time for the home Level 2 charger takes about 5-6 hours total for a full charge; at the public Level 3 charger, about 30-50 minutes (Level 3 chargers vary in power).There are three different options for purchasing this charger: hard-wired, or two different 240V plug options. I opted for the hard-wired one. If there's already a plug near where you're using it, you can go that way, but hard-wired worked great for me and was easier and less expensive for the electrician. The hard-wired version also provides slightly more current to the EV than the plug options. I would recommend meeting with your electrician before deciding on which version to buy.Overall, I am delighted with the ChargePoint HomeFlex charger. It's built sturdily, works seamlessly and keeps me on the road. I highly recommend it.

Quite easy to installed and very well explained

I drive a 2023 Kia EV6 GT-Line. I bought this about a year ago, more on a whim than a necessity. Level one charging has been perfectly adequate for my general needs. This is really a convenience I don't require, but still wanted. A friend of mine drives a VW ID.4 and uses this same charger, and I guess I had some charger envy. I may have also been a little bit intoxicated when I hit "pay."Anyway, a neighbor who is a licensed contractor was going to install for me. After about 8 months of waiting on him to have time, I eventually did some Harry-Homeowner style education (I've moved 240v, but never installed new) and decided to wire this myself, with the help of my brother who isn't an electrician but is a union tradesman with electrical experience. We wired it on a 50a breaker, using 8 gauge THHN copper wire, and PVC conduit from the panel. It's about a 20 foot journey, and we had to work in a weird bend where the siding on the house meets some brickwork. The hardest part was pulling the wire, as it got hung up a bit on aforementioned bend. But once we got past that, it was straightforward. Two live wires and a ground. No polarity, no neutral. Tough to mess up. The way they have all the wires line up with each other inside the unit is a little bit weird-- green, red, and black enter from the power source in a different sequence than they exit to the charging cable-- but just pay attention to the manual. Also, as long as you have the ground in the right place, I don't think it should matter about red and black (or whatever you're using for your two live wires coming off the panel). But I hope your electrical education is more vast than just reading this review and hoping I'm right.Getting the unit to shake hands with the house power and the WiFi was easy, using ChargePoint's app. (You don't really need to use the professional installer app to get it to work, just the regular consumer one.) Once I plugged into the car, it's pulling at a pretty consistent 9.4kw. Almost exactly the estimated output for a 40a charge on a 50a breaker. I've been charging the car on a 110v household current for almost 2 years, and a 20-80% charge has taken about 36-40 hours. Now the same charge takes less than 6 hours. It seems it would be ever so slightly faster if I used a 70a breaker and 6 gauge wire, but I do all my charging overnight, and the difference in charge times is negligible enough that I can't justify the extra expense. I'd be asleep for those extra few minutes anyway. Also, to the naked eye, the wires to the plug don't appear to be larger than the 8 gauge I ran from the panel. So maybe that doesn't actually make a difference, and it's all in the breaker. I'll let actual electricians argue about that.Pretty happy with it. The cord is pliable enough, even in 30-40 degree Utah winter temperatures that it doesn't appear to be an issue. Though I did install inside the (unheated) garage. I can't say whether outside might present a bigger issue. I don't think it would. Also, with newer EVs all going with the Tesla style form factor, I was glad to see that when I buy something newer, I can replace the cable on this for around $200, instead of buying a whole new unit.Overall, it's sort of pricey, compared to some of the alternatives, but worth it to me for a trusted name in EV charging. No complaints.

I learned that if you own two of these chargers, you cannot have both using the same logon for their app. I was getting a little frustrated when I was installing the second unit at the cottage. I gave support a call and they very quickly figured out my problem and explain to me what to do to get around it. I also learned that even though you hardwire the unit with a 60 amp breaker, and that it is capable of charging at 11 kWh, my car still will only charge at 9.6 kWh the same as a 50 amp breaker.