Branka
Reviewed in Canada on September 30, 2024
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Stan Hotte
Reviewed in Canada on July 3, 2024
Very functional product, saves me a lot of time with cleaning up where i don't have to get down on my hands/knees to scrub. The device using their cloth/tool attachments are very good.
Stephen Burress
Reviewed in the United States on December 23, 2024
Got tired of regular mopping and never feeling like it's good enough. The steam cleaner was amazing and able to break down gunk that would normally take a min to scrub and break down.
craig hennesy
Reviewed in the United States on December 7, 2023
I received a used mop. I ordered and paid for a brand new mop. There were no packing materials or plastic bags or wrap on the parts or in the box. All the parts were loose in the box. Just thrown in the box. The instructions and paperwork were just shoved into the box and crinkled up. They were not in a plastic envelope like they should have been. There was lint and pills on the mopping pads. I put it together and tried it anyway. The mop head did not make complete contact with the floor. It collected dirt around the edges, but did not in the center. When I removed the tank to use the connecting accessories, the tank leaked all over the place. When I connected the garment steamer, the garment steamer just spit water out constantly. No matter what temperature I had it on. When using the tank, you have to hold onto the tank while you are also also doing the job you’re doing. The hose isn’t long enough and there’s no way to set the tank up on anything. The mop itself does not stand up on its own at all. You let go of the handle and it just flops down on the floor immediately. I’ve had other steam mops, and this one is a train wreck. I did not appreciate getting a used one either!
Laura H.
Reviewed in the United States on May 25, 2022
First I want to say, I love this steamer! It is amazing, and I researched a lot before finally buying, because it is an investment! I have been cleaning non stop, however my mistake was I used the handheld first and did not put the full steamer together, had I done that I would have realized that the locking mechanism on the handle was defective and was not working. It sort of looks like it is broken off, so whenever you lift the unit the handle comes out and the bottom part falls with a crash to the floor. I'm going to request a replacement, but its just sort of a bummer. It is so satisfying seeing all the dirt and grime steamed away! I know some people complained that the cord does not lock in place, but that is so minor, not even worth mentioning. This is my third steamer, and pretty sure my last, its so good! I would just recommend ordering extra pads, when you order the steamer so you never have to worry about running out, when your in a big clean!
Norma
Reviewed in Mexico on May 28, 2021
Lo máximo para dejar tu casa super limpia y libre e manchas, usa la cantidad exacta de agua, ademas de que tiene el nivel de vapor para diferentes tipo de superficie y este producto si tiene los accesorios necesarios para todas las funciones. Cumple lo que promete
JMV
Reviewed in the United States on December 30, 2021
I really like the options that come with this steamer. We only have 2 floors that aren't carpeted, so we bought this mostly for the handheld part of it so clean things like the bathtub, sink, countertops, etc. It works great so far on everything. It came with a hose attachment and some smaller brushes to clean the hard to get spaces. A big pro with this one is the larger water tank. I've looked at dozens of these, and this one had the largest tank with all of the attachments and features I was looking for. You can do an entire cleaning with one tank of water.The mop itself (and removable handheld portion) aren't heavy at all, the weight comes from the power cord, so when you pick it up at first you might think it's heavy, but with the cord stretched out and in use the weight balances out. Even so, the whole thing weighs something like 7 pounds anyway which isn't bad.It's super easy to use. After you plug it in and turn it on with the button on the side, you can select your floor surface and in less than 20 seconds it's ready to steam clean. It steams continuously until you turn it off, no button or trigger to hold on. The mop pads glide smoothly over vinyl flooring and tile. With the handheld portion you can switch from cleaning the bathroom floor to the tub and shower within seconds. It makes it super convenient.
Kim
Reviewed in Singapore on January 26, 2021
I thought since I was ordering from Amazon Singapore, having it sent to a Singapore address, the voltage would be for Singapore, just took a look, and found out it's for USA voltage, and now need to use a converter, extra item to try to lug around while using. I just took a look at description, and the voltage was not mention. Very very disappointed.
renaudin pamela
Reviewed in Canada on August 30, 2020
je reviendrai pour rien au monde au seau et à la serpillère
Amy Muy
Reviewed in the United States on October 29, 2017
Hands down my favorite purchase yet for this year. The add was a bit misleading as this model does not come with the steam glove, and other smaller accessories. None of the paperwork it comes with states that it (the steam glove and smaller accessories) does not come with this particular model. I called black and decker and they said they would send me a glove, and accessories, however after weeks of waiting, and then forgetting about the glove, then rembering again and decided that I guess it was not that important a package arrived in the mail. Remembering the glove I opened it to find a set of small accessories that originally came with the model. So now I have 4 mop pads, 4 grout scrubbers, 2 window squeegees with a small cloth to cover the squeegee to use as an upholstery cleaner, and two conception hoses, 2 small round scribing tips with copper bristles and 2 small round scrubbing tips I know one of the small round tips are used for the bbq, forgot what the other is for.I am not upset at this at all as I was going to try to purchase more tile grout cleaners because this tiny light weight machine worked miracles on my grout. They look like they did thw day we moved in almost 4 years ago. Also after steaming my hallway I noticed my house just smelled fresher. (It actually made us realize how Grose our carpet was, so we called a professional cleaning company to clean them.)The water compartment looked small but covers a lot and I mean a lot of ground! (Literally.)Yes some things did not come out with one pass however all you need to do is run the mop over a couple more times, much easier than getting on my hands and knees to scrub or scrape away.The only frustrating this for me aside from taking so long to decide to get one was that I want to get replacement accessories in the future but I am not able to find anything on their website. The owners manual (yes I do read them, I am that nerd,) gives you an 800 number specifically for accessories if you need any help but sometimes its easier to look something up online.