This water softener had been a great addition to my home. We have heavy iron content in our water and was having staining in our laundry and some scale in appliances/faucets. This unit has performed better than expected for improving our water quality. It was not difficult to install but you will need a drain close by for re-gen. Shipping was timely and the price was better than big box stores.RECOMMENDED.

Received the softener ahead of schedule. Fedex delivered the resin tank upside down but thankfully nothing was damaged. I installed myself planned all plumbing ahead of time and took my time doing the install. This was my first time installing a water softener. The actual installation of the softener went great and very easy to hook up. The instructions are very detailed and easy to understand. Before softener the city water was very hard at 20. After softener it is at 0. It came with a free whole house filter which seems to work great no issues with anything. Water is very soft clean and chlorine smell is gone. Absolutely recommend aquasure. If anything changes will update review.

It works out of the box. Before I decided to get an Aquasure there was a company trying to charge me $7000.00+ for a system with installation included for that price. My Aquasure is a 48000 grain system. it sure is nice having soft water, install was and initialization was easy enough for DIY like me.

A solid investment for improving water quality throughout the home. The high-efficiency digital metered control head makes it easy to monitor and manage water usage, and the system effectively reduces hardness and scale buildup. Installation was straightforward for someone with basic plumbing knowledge, though it might require professional help for first-timers. The unit performs well, but the instructions could be clearer!

Easy to install!! It has 1” mnpt threads on the inlets. Twist the thread tape into a rope like and run it at the bottom of every thread. Then come back over it with the tape wide as usual. I went 9 rounds after the thread rope. Zero leaks!!!The water companies wanted 2300.$ for this type of system. The price is perfect for the quality.System boots up automatically just follow simple instructions. Looks great and does the job!!

I’m quite happy with the product that was purchased through Amazon, but when I went to register it with Aquasure, customer service say that they will not warranty a product that is not shipped by them. Interesting as they do not ship to Canada, but are happy to sell to a third party who does. If I’d know that they don’t stand behind their product, I’d have bought from another company.

It’s working good so far but hasn’t done its first backwash yet. It rinses or backwashes every so many litres of water used. It doesn’t do it every so many days so uses less salt. If we are away and no water used it doesn’t need to flush so doesn’t.

I've been in water treatment for 15 years. Six years of that has been spent in industrial water treatment with RO systems up to 1600gpm, pretreatment by softeners the size of pick up trucks. Various chemical injections and multimedia filtration. Primarily in the oil, gas and power plant industries.This system is very small in comparison but the science and process is the same.My house hold water treatment system is as follows: city water (surface water)-meltblown cartridge-carbon block-carbon block- softener (Aquasure 32000 grain)- drinking water RO.Please let me elaborate on a few things to make sure you are setup for success.Install a chlorine removal system prior to the softener. This will extend the life of your resin. Any whole house carbon filter will be sufficient. Stay below 2ppm chlorine.Install a sediment catching filter (string wound or melt blown). This will likely help with differental pressure on softener between regenerations and increase overall water quality.Perform hardness test prior to purchase for proper sizing. Sizing a the softener too small for your use increasing regeneration frequency. Which will shorten the lifespan of the resin. However, the softener will still produce soft water throughout its lifespan. This is a 32000 grain softener. It has the potential to remove 32000 grains of hardness causing minerals (calcium, magnesium). My feed water is 5grains per gallon prior to my softener. If I am to utilize 90% of this resin capacity prior to a regen, I would be able to soften 5760 gallons of water before I should Regen. 10% is reserved to prevent hard water/resin exhaustion and to allow time for time/metered based regen to kick in at 2am.This leads me to probably the second most important thing to consider. The control head is programmed to regen at 1000 gallons. This is extremely conservative and likely based on a feed hardness around 25-30 gpg. The more you regen, the shorter lifespan of the resin.This could mean shorter lifespan of the softener if you do not have the resources to cost effectively replace the resin.Please, whether you have to send off a sample of your water to a lab or buy a cheap test kit, know your feed water hardness. I changed mine to 5760 gallons before a regen is triggered. I am going to regen 6 times less than programmed setpoint. Using less salt and increasing the lifespan span of my resin. Loading less salt. Buying less salt. Win win win.We have a family of four in my home. After reviewing our summer water usage, of 7.5-10 thousand gallons. You can see I am going to regen my resin 1.7 times month while supervising my softener differential pressure.At stock setpoint, I would regen 10 times at max usage. Big difference.Purchasing a test kit is best as this will allow you to monitor your feed hardness by season. Sometimes, water companies will change feed sources or change their treatment regimen or chemicals. Changing your water profile. There are many variables to consider.Onto this softener. It's a fleck style head with somewhat fleck style controls. Quality is decent for a residential unit.The digital controls are convoluted and will require frequent reference to the user manual. However, the overall set up and operation is relatively simple.Upon install, I had 0 problems. No leaks and a successful Regen.After a 10 minute flush, I had 1 ppm hardness at my faucet. Down from 85.5ppm (5 grains per gallon) before softener.Plan to provide shelter for this softener as it should not be installed exposed to sun and rain. Keep in mind that if you install it indoors, which I considered, and there is a catastrophic failure causing a leak, you will flood your home if draining for such an event isn't considered.I will update this review with relevant pros and cons after more usage.Overall, this system gets the job done.Update 10/18/23-My feed water hardness changed to 8gpg. Leading to hard water before regeneration. After adjusting my gallonage setpoint, I will be fine. Best practice is to leave it this way for the near future and reassess. We have gone through drought conditions, temperature changes and then a high amount of rain. This can have affects on the surface water source and the treatment plant operations.The only issues I have with this softener so far are:-lost totalizer (counted) gallons if I enter the menu. This needs to be fixed by the manufacturer.-lost totalizer gallons during a power outage. This will lead to hard water as the count resets. This needs to be fixed by the manufacturer.-clock isn't accurate. I had to abandon time/throughput based regeneration and move to throughpit (meter gallons) only. This needs to be fixed by the manufacturer.If you are experiencing hard water issues before regeneration occurs, check your feed water hardness, meter regen setpoint and ensure your brine tank is running empty during regeneration step brine draw.Update 12/1/2024- I have been using this softener now for well over a year. Overall, I am satisfied with the product for the price. I always have soft water and I am continuing to check my feed water hardness periodically. As long as the control head continues to function correctly, I suspect I will get many years out of this softener and it's resin. Likely well beyond five years.Yesterday's feed water test (first in several months) was 7 grains per gallon. 32000 grains/7 grains=4,571 gallons. 4,571X.90=4,113 gallons for my metered regeneration setpoint. We do not want to utilize 100% of the capacity. So 90% is the desired number.Yesterday, I had soft water directly up until regeneration. Indicating the softener is performing as intended.For this softener, I recommend meter regeneration setting (throughput) only. The time based or meter/time based is not efficient or reliable.Until I have an issue with this softener, this will be my last update.