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Product came on time was packaged very well, etc. etc.All the parts were there, and I highly recommend that you look at a couple of YouTube videos before attempting to install. Also, follow the instructions to the letter very carefully. It’s also key that when you first roll the canvas or cloth, That you roll it tight, and keep the swivel arms tied together and bound, so it’s easy to manage when you first put it on the brackets to the side of your home. It is most definitely a Typical two person job. That doesn’t mean that you cannot do this on your own, but it will take 2 to 3 times longer than if you had an extra pair of hands.OK, so here is the lowdown:You need to make sure that this is attached to either a stud behind the outside wall or, you need to build this out in order for it to be firmly secure. Mine is under a gutter, second floor, high-rise deck. The brackets are made of steel and Are assembled long ways, so the bottom half has nothing to attach to since it is under the gutter and the facia extends out with no support. So what I had to do was to cut Pressure treated 4 x 4 posts, attached it to another pressure treated board to build it out past the gutter. It is well supported with 4 inch lag bolts that go directly into the facia board that holds the gutter. If you don’t do this, that assembly will either rip from the house or, it will fail in high winds and come crashing down. I used flexseal white paint to cover to match and heavy duty foreign screws to make sure that during winds that the assembly will hold together. It took me a few more hours and expected, but the roller has to clear the gutter or you will not be able to extend and contract properly because the gutter is in the way. I honestly wish they had an extra extension bracket that was about 4 inches that came with the Product because it will cause extra work to the typical homeowner.Also, I highly recommend at the end of the canvas assembly, which extends out to snap them in, they will not hold. Go get either gorilla glue or heavy duty gorilla Adhesive caulk and lightly coat those pieces before inserting into the grooves so they all hold together. Reason being under at times stress when the canvas is shifting because the wind they will tend to pop out. Good luck, trying to find them in the cracks of your patio bricks, or in the grass down below in my case.As with the fit, it extends out perfectly and it retracts very smoothly. The canvas is made with good quality so I do not see this ripping or tearing anytime soon. We have had 15 to 20 not wins and it holds up very nicely. The crank is easy to maneuver and it is made of solid steel frame so I do not see this in the wind as well.We had some slight rains, and it did work as intended, which is key because I barbecue quite a bit and it’s nice to not be rained on while I’m cooking outside. As a sidenote, this does not come with a campus cover for the housing when it’s rolled up. I highly recommend that you purchase an additional campus cover so in the winter or whenever you are not using it for a long period of time that it is protected from the elements while it’s outside. I found one here on Amazon, which is about $46. This will come in handy in the late fall in winter during the Chicago weather. Overall, and quite happy, but just make sure you set aside enough time to have this completed properly. I would say for the value, it’s a very handy product, especially when you’re out side, entertaining, or just enjoying a cuppa coffee in the mornings. So much better than having, one of those umbrellas that you have to continually crank which can be quite cumbersome and honestly a real pain to set up. So again, make sure you have enough time to make sure that this is assembled and set up properly. This will take approximately about a half to a full day to complete if you want to do this right.As in the pictures, you will notice I do not have it extended all the way out. It is OK to do that. It won’t harm the brackets. It can extend all the way out approximately 10 feet which goes over the deck and the stairs going down. I just don’t need it that far, but I have the ability to do so if I would like.(Good Luck! It’s very well worth the investment!)

Instillation instructions were ok but sometimes difficult to interpret. Assembled as instructed and then found interference with wall mounting locations. Had to change several adjustments to accommodate mounting locations and achieve proper arm retraction.Cranking is easy when extending, but difficult when retracting. I’m not sure if my wife has enough strength to retract the awning. Wishing it had a motorized upgrade.Some of the parts appear weak. Several screws fit loosely. Uncertain how long this will last.The plan is to deploy this several times per week in the summer. Wondering how long it will last with 60 use cycles per season. Would be surprised if it lasts 2 years. Some parts are custom and others are commonly available. Wondering if parts will be available when something breaks.I’m not sure what to do now if my wife is unable to retract the awning if it becomes windy.Wish that a PDF of the manual was available online. I wasn’t able to see what was involved until the box arrived. Assembly of 13’ long items can be awkward. Mounting it was tricky because the wall bracket locations interfered with assembled parts. It took some adjusting to get everything correctly assembled.

These are great. Quality of the product is great. Installation took about 4-5hours with two people but worth it. The price was reasonable as well. Seller was responsive when I said I didn’t receive the product as I didnt know a family member had already put them inside and didn’t notify me. The ease of use “open and close” is okay not so smooth but with time it will be fine. I am satisfied with my purchase and I do recommend it to others as well.

Easy to install, makes the deck much more useful by shading direct Sun and much cheaper than most awnings