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Your cart is empty.4.3 out of 5 stars
Product Description
"rydukez"
Reviewed in the United States on February 9, 2025
Fun and sturdy, but instructions were awful. I'm very technically inclined, but when the instructions say - place in this numerical order : X, X, X, followed by X, you have to facepalm.
Allen Windham
Reviewed in the United States on January 24, 2025
We bought the 8 ft climbing dome for our grandkids. Very good outdoor activity for them and a quality product. the first day they got to play on it they were thrilled. The very next morning I was backing my truck out to leave and I backed into the slide with the truck bumper and broke the slide. I was extremely mad at myself and my stupidity. After regaining my composure, I went to the Zupapa website and used the "contact us" email to tell them my tale of woe and try to purchase a new slide.I must say I received the friendliest, most helpful and most efficient customer service that I have experienced in many years. A lady named Donna helped me through the process and I had a new slide within a week, for a very small price. I will definitely buy from them again with all confidence. Thanks Donna and Zupapa.
Vianey McCarthy
Reviewed in the United States on January 12, 2025
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tylstyle
Reviewed in the United States on July 25, 2024
My kids love the dome! It’s sturdy and fun. The dome was a slightly different color than the picture showed, but it still looks nice. The tent was obnoxious to put on because you have to assemble it into the bolts as you actually screw in the dome together. The hammock was way easier to put on. We returned the tent for the hammock and we are much happier.Customer service was excellent. I reported my grumblings above and they took care of me. Milka was a great representative and was responsive and helpful. She went above and beyond I believe!
Sanders
Reviewed in the United States on August 20, 2023
I purchased this dome 2 years ago to celebrate the birth of a grandchild, whose older brother would enjoy the use of and who would someday join him in playing on the dome. I was able to assemble it in a couple of hours without too much effort. It is sturdy, we can easily move it in the yard when needed to cut the grass. Our grandchild now at age 3 1/2 is able to climb and hang and very much enjoys it (we suspect it will get more use in the next few years). It has held up very well in the New England winters, but it did suffer some damage to 2 of the bars when a tree fell on it after a storm. I contacted Zupapa and Allison responded promptly, offering to send replacement bars for the dome, which arrived within a week by FedEx, exceeding my expectations. I highly recommend this product as a sturdy, quality open ended play structure allowing young children to move their bodies and enjoy non-digital outdoor play. This particular company provided excellent service as well,
Jitterbug Perfume
Reviewed in the United States on April 2, 2021
Pros:+ great quality+ looks nice+ kids love itCons:- unclear instructions and diagrams- parts labelled in strange ways and also referred to as other colors- NO extra nuts, bolts, or washers (don't lose anything!)Oh. My. Goodness. My husband and I are handy people and these instructions were a mess. It took us 2.5 hours on the dot to assemble. The video helps a tad, but is still very unclear in areas. I've added my notes here so possibly those will help others while they assemble their sets. My keys points would be:1. Use a long 13mm socket with a ratchet if you have one handy. This speeds up tightening exponentially.2. Layer the bottom circle with one end of each pole on bottom and one end on top, and just keep the pattern consistent as you go around. The instructions AND video are both very unclear about base circle setup and the illustration is of no help.3. Do not lose any pieces as there are **no extras of anything**. We used a magnetic bowl to make sure we didn't lose anything.4. **Only on the bottom circle** the dome end of the bolt + washer are on the outside of the geodome with the nut + washer on the inside of the geodome. Bottom circle uses TWO washers.5. All other levels of the geodome have the dome end of the bolt + washer on the inside of the geodome and the nut (no washer) on the outside. Second level and up only use ONE washer.6. Second level and up will have head of bolt inside the geodome and pointing outward so the plastic grips can be attached on the outside! You don't want bolts pointing inward so children inside the geodome bonk their heads on pokey ends.7. Holding your bolts in place with the allen wrench (L-shaped tool) while tightening the nut with your ratchet is super helpful to speed things up.That said, it is a sturdy, well-made structure as far as I can tell. The kids love it and it looks nice. For the love of god, someone needs to rewrite these inconsistent instructions though. If you possibly have an octopus available who could lend you a few extra arms, they would be a welcome help.
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