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Your cart is empty.4.0 out of 5 stars
- #22 in Telephone Headsets
Product Description
Wantek is a call center headset innovator, developing, manufacturing and retailing professional headset products worldwide.we have been providing customers with comfortable, durable, innovative and high quality telephone headsets for call center, telemarketing, office.
Convenient In-line Controls
Professional Volume Control and Mute Switch built in. Easily adjust the headset volume up/down, mute/unmute the microphone. Easy to use, just plug the headset into the RJ jack on your phone and you’re ready to talk.
Soft Ear Cushion for More Comfort Wearing
Super soft, lightweight and high quality leatherette ear cushion enhance all-day wearing comfort, user-friendly hygiene and reliable to withstand worn.
Extraordinary HD Sound
More natural vocal performanceMore beautiful sound experience
Super Lightweight & Comfortable
Weighs only 2.3oz. Lightweight 4-Pin RJ9 telephone headset brings no burden to your head and ear, Super soft leatherette ear cushion and 90° Rotatable Earpiece enhance all-day wearing comfort.
Crystal Clear Chat
Wideband Sound office phone headset enables natural listening experience, features Noise Cancelling Microphone to reduce background noise. Every word comes through crystal clear for you and the other parties.
RJ9 Jack Headset
Connection MethodStep 1: Simply plug the RJ9 jack into the "Headset Port"Step 2: Press "Headset Button" to activate the headset for calling
Free up Your Hands
Full days online hands-free talking. Wantek RJ9 call center phone headset allows you to easily call while typing or taking notes. It's a practical and good companion for business, make your work more easier.
Suzann Anderson
Reviewed in the United States on February 25, 2025
Microphone does not work. I haven’t had the chance to use it until recently.
EL Belle
Reviewed in the United States on September 3, 2024
I have only used it for 2 days. I purchased them for work. The audio is amazing. It plugged right into the job's landline phone and I didn't have to set anything up. Just plug in and go!
Nadine
Reviewed in the United States on September 11, 2024
I bought this for my coworkers and I, and one of them didn't work at all, and the two that do work have issues with customers hearing us. There have been times we have to borderline yell.They are comfy and sound good for the earpiece, but the mic could use work
Ote
Reviewed in Canada on May 3, 2024
so far it works well for me. I have an Avaya desk phone and it was plug and play. No setup. Sound quality is equal to hand receiver.
Daniel Gauthier
Reviewed in Canada on December 10, 2024
I had previously purchased a different brand from a different vendor and no one could hear me. I purchased this one and confirmed with several people that they could hear me initially, but now many people complaining they can't hear me and I had to switch to the speaker phone. Especially if I lift the cable from dangling to the right of me, to draping over my legs, it seems to negatively affect the signal. I'm gonna have to spend the big bucks and get a cordless again. no point in trying to return another one. Just another business write-off I guess.
2Logical
Reviewed in the United States on December 10, 2023
Yes, this is compatible with 'regular' old landline phones. In my case, that's a Panasonic KX-TG4771 corded desktop phone. The phone came with a cordless phone bundled, and I had the same brand of headset for the cordless unit. Unfortunately, the 2.5mm jack stopped working. (And, side note, I got pretty tired of replacing the cordless batteries.) Rather than buying a whole new phone system, I tried this. Glad I did!Pros:Sound quality, incoming at least, is plenty loud and steady—no crackling or hissing noises. It seems likely this is a much more robust way to attach a headset vs. the 2.5mm jacks; time will tell. It's comfortable and very light; can wear it for long times with no discomfort. The quick disconnect is very handy as you can easily decouple and go for a beverage refill. Both the mute and volume controls work perfectly. The build quality is quite decent.Cons:Well, compared to having the old headset attached to a cordless (i.e., walkabout) phone, this one of course leaves you tethered to your desk. Of course, that's not a con of the headset; more of my mindset! The microphone (outgoing) volume *might be* a little low, had one person complain early on. Since then, I make sure the mic is close and that seems to do the trick. The volume switch could use better visual indication of which way is up and down. There are *tiny* tick marks on the side, but you better have good eyes and good light if you want to see those.Overall:For the price, this is a great headset for those few of us who actually still engage in the ancient art of talking to people!
Chris
Reviewed in the United States on September 24, 2022
Update/Edit: Customer service got back to me and let me know I had the wrong Headset for my phone. was still great even for the wrong one. This particular one is not for the Avaya J159. they sent me out the correct one and it's PERFECT!. https://www.amazon.com/dp/B01LT46B2G?ref=myi_title_dpHad these now a couple months and I love them! noise cancelation is great, and they are comfy. only issue is the sound quality. I hear perfect but the other person can barely hear me. ive tried all the adapters and only this one works. thought it might be a them issue but after so many calls, its me. A coworker has the same headset and they dont need any adapter, works perfect.
Dimas M.
Reviewed in Canada on February 15, 2022
Thumbs up
Mithrandir
Reviewed in Canada on November 11, 2021
We're using these in the office and they are working really well. Great sound, comfortable as well. Was the best option that we found compatible with our phones.
Phyllis
Reviewed in Canada on September 21, 2020
Works as one would expect and is a pleasure to use at my workplace. Thanks
Leah
Reviewed in the United States on February 28, 2018
UPDATE #2 - - So Sound is coming through both sides, however, i have gotten complaints ALL day of people not being able to hear me. :( Going to contact Wantek and let them know. I'll update with response but i have faith they will make it right.UPDATE: So Shortly after i wrote my review, Wantek contacted me via email to ask for the model number of my phone and my shipping address. Intrigued I provided both, to which I received a response that they were sending me a brand new headset free of charge with no requirements to return my original headset. I am so impressed with their customer service. I never sent them a message or complaint directly. They were in no way required to even respond to my review, but they took the initiative to make sure I was satisfied. It is very hard to find a company that will do that nowadays. The new headset came very quickly after their email and it works wonderfully with sound in BOTH ears!!!! Upgrade to 5 stars because headset works the way i wanted and their customer service team is just OUTSTANDING! Will go with Wantek with all future headset purchases.My main dislike about this headset is that i specifically purchased the one with both ears covered, however, sound only comes out of one side. Other than that, its been effective in its job. I use this for work everyday and have had no issues. I have been using it for about 6 months and its still holding up well.
ChiTime
Reviewed in the United States on January 5, 2018
My original review stated, "I didn't think the headset sounded very good. It had lots of noise/static... I returned it." Since that review, things have changed....Wantek reached out to me and said that I had ordered the wrong headset for my Nortel M3904 telephone. Additionally, they offered to send me the correct one to try. I thanked them and told them I'd love to try it so they sent it out free of charge! And as my headline says, the new/proper headset works great. It's comfortable, sounds good (both speaker and microphone) and simply allows you to have a conversation without the use of your hands or speakerphone. I'm so happy with the headset, that I'm planning to buy several more, for other people in our office.So not only did Wantek exhibit superior customer service, but once I got the correct product, it's great!
Jennifer
Reviewed in the United States on January 3, 2018
REVISED 1/12/18:Within a day of posting my original review, much to my surprise, the company contacted me apologizing for the dud and offered to send a replacement. I thought sure, why not? The new one came promptly and now I'm a happy camper. The audio is clear and volume is fantastic. The other person was able to hear me with no problems. If my company needs more hands-free headsets, we will definitely be using this company and brand. Thanks!ORIGINAL: Ordered because another employee had the mono set and loves it. Immediately after plugging into my phone there was a loud buzzing in the ear piece and then a burning plastic/wire smell from the volume control switch then no sound whatsoever. I had my co-worker plug the set into his phone and he also got the loud buzzing sound as well and was not able to hear the caller and they were not able to hear him.As a positive though, the set was very comfortable and shipping was quick.
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