Yolande
Reviewed in Canada on May 1, 2020
works great, very satisfied with this product
Steve in OK
Reviewed in the United States on February 5, 2020
FIrst things first - it does not come with a seat. The only one I found went for $50 here on Amazon. Never in my life did I think I'd pay that much for a toilet seat - but I did. So, you've been told. The seat IS nice. Slow drop, quiet in the middle of the night. Yep.The toilet is GREAT! We've been enduring a unit that flushed through only when it felt like it and I attributed it to septic tank backup issues. Nope. Septic cleaned, new lines run, toilet still finicky. I replaced the guts of the thing. Replaced the water line. Cleaned out the line (PSA: never use one of those rental rooters in an enclosed toilet room...). Nope, no change. It was time to go ballistic and replace the whole thing. I looked online for one that flushed powerfully. Found this one. And did I mention the old toilet was short? More round than oblong. Guys will understand the issue with short toilets. Let me summarize: YUK. 'Nuff said.So replacing this required the additional purchase of a wax ring for a couple of bucks (and the seat). It was difficult to measure the set back of my existing unit because it was still installed so I guess a little and I thought I had at least the 12" required by this new one. I had 14" as it turned out. Yay. The directions, if you need them, are spot on and simple. Remove old, clean old wax, install new ring, mount new toilet tank, and drop 'er in. I would recommend this to a first-timer even.Functionally, this thing is awesome. NO more necessary second flushes. In the month or so we've had it we've experienced absolutely zero "incomplete" flushes, and it's been tested. Well. Ahem.I'm going to buy another one for the other bathroom. Hope that tells you something.
Customer
Reviewed in Canada on February 26, 2020
These are the best low flush toilets made.
Phil
Reviewed in Canada on January 21, 2019
It flushes quickly with a minimum of water, hasn't failed yet.
JRev3
Reviewed in the United States on January 30, 2018
First the positives: When I first purchased this and had it installed, nearly four years ago, it was a Godsend. The toilet that had come with the house I now own took forever to refill upon flushing, and sometimes it wouldn't flush properly at all. This one refilled in a fraction of the time, and clogs were a rarity, and generally easy to remedy. The average per person water usage in my house declined by over 25%. So it seemed to live up to all of its promises. Now the bad news: A few months ago, I noticed that the handle seemed stiff, and harder to push down. And there was a strange, intermittent plopping noise between flushes, followed by a short hiss. Since this wasn't a continuous noise, but only occasional, I didn't think it was a serious problem. Then I got my water bill. In just that one billing period, my water usage nearly tripled, with the extra water used amounting to nearly one-third of all the water that I had saved during the previous 3 1/2 years combined. With the $250 plumbing bill that I paid to find and fix the problem, all of my savings in water bills were eliminated as well, and on balance (not including the purchase price of the toilet) I spent $128 more on water (and repairs) during that period than I would have with the old toilet. In spite of this, I am only taking off one star from my rating, because during that 3 1/2 years of having a trouble-free toilet, it was great, and I would say even worth the extra money spent. And, if the problem ever happens again - say three years from now - I will be able to recognize it and get it fixed immediately, preventing the water loss, and probably cutting the plumbing bill in half, since I can tell the plumber exactly what's wrong (or, if I'm really ambitious, I'll have a replacement kit ready and just do it myself). So I still recommend this toilet, but with the caveat that if the user encounters any apparent change in its behavior - attend to it immediately!
Customer
Reviewed in Canada on March 3, 2017
I am very disappointed that the toilet bowel received today is broken in pieces. I have to return the product to UPS store. Lessons learned: I will not buy toilet online.
cwr5544
Reviewed in Canada on October 10, 2016
The most powerful toilet I've ever had. Wonderful
NY Lawyer
Reviewed in the United States on July 23, 2012
This is a great toilet! We bought it from Amazon and used it to replace a much-more-expensive but horrible-flushing Kohler toilet (very pretty) that we grew to plunge and hate so much we ripped it out and I installed this toilet myself. As others have said, it has a great flush, it is quiet, its manufacturer has the lowest defect rate in the business, and it uses simple operating parts that are easy to service and readily-available locally or through Amazon. The factory authorized replacement parts for this toilet are made in the USA by Korky, who makes many of the OEM fill valves and flappers for Toto. (This toilet uses the Red Korky "Fits Toto" flapper and the blue "Fits TOTO" Korky 528T fill valve. That "T" in the model is important, because the regular 528 won't refill the bowl sufficiently; you can also use the adjustable-refill 528MP.)A TIP: If you have an issue with the fill valve after a few years, don't replace it, try servicing it first. If you have the type b fill valve, its manufacturer makes a servicing video for the valve; type in korky service on you tube and the video should come up.There are some quick videos of this very toilet flushing (nothing gross). Just flushing water, flushing clean paper, and a view inside the tank while flushing. Just search on Drake CST744s on you tube and these should be the first 3 that come up. There are some weird noises on the video; ignore them because its just my crummy cell-phone camera microphone distorting the sound of running water.These toilets basically go: slurp, gurgle, gurgle, gurgle, then, a running-water sound while refilling, then just stop filling. Nothing that's going to wake your mate. We love this toilet because it really did let us toss the plunger, and we know it will be installed in this house for decades to come.One other note: If you live in a jurisdiction where you get a rebate for a 1.28gpf "Watersense" toilet, there is a CST744E version of this toilet that qualifies. The bowl is the same. The china tank is the same; it just has slightly-different guts inside. (Green-colored valve that has a slightly-lower refill ratio so less water is wasted down the bowl during refill and flapper that looks the same but closes slightly-faster.) Toto just tweaked this thing so it would perform the same but only use 1.28gpf, and saved most of the water on the refill, not in the flush. People who have both have reported they flush the same. Because it's the same toilet, if you don't like the 1.28 flush, you can have as a backup plan to swap the fill valve for the Blue Korky valve and swap the flapper for the Red Fits Toto flapper and you will have yourself a 1.6gpf Drake. But everyone I know or have read who had that backup plan was totally happy with the 1.28gpf EcoDrake (not to be confused with the more-expensive Drake II, which is a totally-different design). On the other hand, if you're not in a drought jurisdiction, or don't care about the water savings, then just get this one.