I bought this to save space, as a replacement for my long ladder. It does the job. BUT, it is NOT as stable as a rigid ladder. This may already be obvious. But there us more give. I fell from near the top (about 4 feet from top) onto concrete and broke most of the bones on my right side. It twisted out from under me. So my message is that it does the job in extending and folding to a small form factor. But,, you can not use the same techniques you would use while on a normal rigid ladder. Be very careful about twisting. Having two strong people hold this ladder is a MUST.

This is an excellent ladder. There is a Youtube video by Telesteps which I highly recommend watching. It makes the directions much easier to follow.When fully extended, this ladder is flexible, so be prepared to feel it give some with your weight. The steps are nice and deep and feel very secure.I'm a short, not very strong little old lady and I recommend extending/collapsing it with a helper OR with it lying down if you want to extend it all the way. It is easy to extend 2/3rds or 3/4ths of the way upright on my own.As long as you remember to hold the vertical part and not a step when you close it, there is no danger of getting pinched.It is wonderful to be able to put it in the car and to carry it around by myself. I can put it in the wheelbarrow to easily move it to different areas of the yard!I only wish it had a way to lock it closed when collapsed for easier portability. You can't carry it without holding the entire area of collapsed steps under your arm. I am keeping it tied together with a strong cord so I can carry it upside down by the bottom step.

Solid ladder. It is a well engineered and is an innovative design. Well worth the money. The center release buttons avoid pinched fingers. The red/green step locked feature is also a great idea. The ladder easily fits in my car for transport. A bit heavy to carry but that extra heft is welcome when on the ladder.

My husband loved it! It works very well. Very light.

This is a great ladder. It's my third one we use in our commercial business. It's well made and I feel safe on it. It's perfect for bringing in to our clients home because it's compact and stays dry and free of road dirt inside the van. I'll buy another when the next one wears out.

Bought for my husband for work, seems to do the job, seems to be safe and sturdy and durable.

Fantastic. This is our second try for a ladder to replace the aluminum extension ladder we bought--without a rope--for $15 at a yard sale at least 10 years ago. The one we requested a refund on was a combination A-frame/telescoping. It had no written instructions on how to make the rungs lock. I found one YouTube video. I set it up as A-frame with some extension to change a light bulb. When I went up 3 rungs and leaned toward the top of the ladder, in line with the slant, to reach the light, the telescoping side opposite where I was standing went down. The guy in the video never reached the third rung! We found the latches very hard to move--a thumb on each side pushing or pulling while your imaginary brain hand willed the ladder up or down. Not a keeper and very difficult communication with the seller -- "send us pictures, let us help you keep it, etc."I searched then for the best-reviewed telescoping ladder (small storage space and light weight!) and this is it--top of the line. We are women 67 years old, a bit overweight, yet fit and active. I'm actually afraid of heights, but I clean the wood stove smokestack once or twice a year. We have to sweep off heavy snow to prevent roof leaks. But saving money doing your own maintenance isn't worth it if you trade it for a major medical bill due to injury!The roof we usually ascend on our split level home is about 8 feet high. I wanted the lightest weight telescoping ladder, so did not want to over-buy height. The prior ladder we bought was about 40 pounds--and enough to show me I do not want nearly that much weight. (A heavy ladder, an inconvenient ladder, makes you postpone things you really should get to!) The step labeled "Do not stand above this step you dufus" hits the roofline and I have about three feet more to hold onto as I transfer from the ladder to the roof. Perfect!This is labeled a 16-foot ladder. One of the low-points reviewers complained "It's only 12.5 feet." I did enough research on "how tall of a ladder do I need to safely get to my roof" before purchasing to learn that the name of the ladder is the safe "reach." With the flex of this ladder, I did not place it at more of an angle than necessary to safely ascend. I'd have to say it's the perfect height at 12.5' to transfer to an 8' roof.When I read the instructions about how to collapse it--by holding it vertically and pinching the two red clips at the bottom, I wondered which third hand I should use for pulling the ladder in rung by rung. It did it all by itself! For those of you reading reviews but never instructions, you extend it from the top only if you're going full height. For a shorter ladder, extend from the second rung from the bottom and let all the steps you don't need to use accumulate (remain) at the top.One more thing. The treads on this ladder are more similar in size to our 6' fiberglass ladder. Counting the lip at the back, they are 3.5 inches deep. Without the lip, if you're going to let your toe feel that part and stand back of it, a bit more than 2.5. Much, much more comfortable than our aluminum extension ladder which kills our feet if we have to stay on the ladder for a bit.Ordered it Sunday. It came Wednesday--one day longer than the two-day delivery promised, but well worth the wait and the $300 (with sales tax). It came with pictures, of course, but also written instructions--which I find much more specific!

ATTENTION FELLOW WEAKLINGS:This is a great ladder. I bought it for it's convenient use and easy storage. What I didn't pay attention tois how darn heavy the ladder is. And even though it's designed to collapse safely without pinching your fingers it still managed to slice my finger on first use. Beware the sharp edges behind each step. (how about fixing this). Be careful when setting this ladder up on area rugs. You cannot grab the ladder from the top. I have no idea how you're supposed to handle this telescoping to a height over your own height. Like I said, it's really heavy. You put one foot on the bottom step for stability, then pull up the ladder from the bottom rung. Try not to do this around anything breakable and put a large mattress behind you as you will be struggling to not fall. The bottom rubber caps make the ladder really sturdy. That's why it's really difficult to stash it because it doesn't slide.. at all. If you try to pick it up from the top it will start to expand but not move. Your arms have to be long enough to carry from the bottom. Best to find some rolley base to put the ladder on when storing. I don't use it around the house as much as I would like because it's difficult to manage. When I do use it I absolutely love it. In the future I will buy another smaller, lighter ladder for indoors and stow this ladder in the garage to replace the annoying ladders taking up space.