Absolutely excellent product, but be weary; refurbished product did not come with a power cord. Even with the missing power cord though, the cost of a new one beats out the deal for buying Amazon new / but refurbished products. Easy set up after that, and will most definstely be using that program again!

The item is not supplied with an Australian power adaptor therefore no use unless it's plugged into a convertor

The negative reviews really had me wondering if I made a mistake purchasing this. Sounds like some people either received used ones or older ones. I have the Gen 3 and I feel I received a new/unused device.For background, I have been using X10 devices for over 20 years, and have dozens of Amazon echo devices throughout my house. Along with that I have a myriad of other smart home devices from TP-Link, Wemo, Logitech, Phillips, etc.I purchased this & the multisensor (https://www.amazon.com/gp/product/B07F956F3B) for a very specific application. After discovering that my garage door was opened all night, I started looking for ways to be notified that my garage door was open.Setting up the hub was fairly easy & I realize that's a relative statement. I did find that using ethernet vice WiFi was a lot more reliable & resulted in almost zero disconnects. I installed the multisensor on my garage door & put it in garage mode. Note, I have a detached garage. I plugged in a very small lamp with a red light bulb into a TP-Link smart switch that is placed in my living room where I hang out the most. Then I used the SmartThings app to create three new automations. One turns on the smart switch, thus the lamp, & sends me a text msg whenever the garage door opens enough to trigger the sensor. The other automation turns the lamp off when the garage door closes. The third automation turns on everything in my house that the SmartThings can control if my garage door ever opens during a set time in the evening until the next morning.For the moment I'm happy with the results & feel this will provide me with an immediate & obvious alert whenever the garage door is open. I've since ordered the Samsung water sensor that I plan to place in the basement next to my water heater.Time will tell how well the hub & sensor perform, as well as last. I plan to periodically update this review.Update: 8/19/2020Well that didn't take long. The Multisensor in the Garage went offline. And this was on a day when it was 20 degrees cooler than the last two 100 degree days. Rebooting the hub didn't resolve. Tested battery voltage to rule that out. It was fine. Reviewed instructions for troubleshooting and here's what is written;"Hold down the Connect button on the Multipurpose Sensor for 5 seconds. Release the button when the LED light starts blinking red. Once the sensor has been reset, the LED will begin to double blink blue, indicating that the sensor is attempting to connect."What the instructions don't tell you is where the heck the Connect button is. News flash. There's no button. I had to search for & watch YouTube video's to learn there's a small pin hole on the gray side of the sensor.Really Samsung? You couldn't include that little tidbit in your written instrucitons???Anyway, the multisensor is online now and hopefully stays that way. And as an aside, I muddled my way through the steps needed to get Alexa to recongize the Samsung multisensor. Now I can just ask Aleaxa what the Garage door sensor status is and even what the temperature is - and get a response that it's closed, opened, or the temp is x degrees.Bonus info for reading this far. If you ever delete a device from the app that you plan to reconnect - you'll need the QRC. In the case of the multi-sensor, the QRC is on the same side as the 3M tape. I used the tape to affix my sensor to the garage door. Samsung didn't think that one out very well. The QRC is also on the box which fortunately I haven't tossed yet. I plan to take a picture of that just in case.Lastly - yeah I know so far this is really more a review & share of information related to the multisensor and a lot less about the hub, but in my mind they are interrelated.

Buena relación calidad-precioFunciona sin problemas en México

I don't quite understand the negative reviews -- and it almost stopped me from purchasing this remarkable hub.Let me start by saying that I have been actively upgrading everything in my home to be completely automated. It started with multiple Alexa and Google devices to Hue lighting and automated garage door openers.The next thing I wanted to do was put sensors on all my doors to announce when they were open and closed.It was suggested to me to buy this Smartthings hub along with their individual sensors.The hub arrived yesterday. I immediately unpacked it and plugged it in. I then went to my iPhone and downloaded the Smartthings app. From within the app, I added a device and was directed to the hub which I paired by scanning the QR code on the back of my device with my camera. The hub connected to my home WiFi network, new updates were downloaded and installed and I was ready to go.Really, I was paired and ready to roll in less than 15 minutes. Completely effortless.My first project was to put a sensor on my front door and have Alexa announce when it opens and closes. I chose to do this with Alexa due to its ease of adding routines. Doing this with Google would have been far more of a hassle (as of the writing of this review) since I would have had to go through the IFFT app and probably add additional software such as BigTalker2.So, all I had to do, after pairing the Samsung MultiPurpose sensor, was to go into Alexa, add routine, add device (Samsung door sensor) and then create two separate routines that announce when the door is open and then closed.I cannot begin to express my joy when I was easily able to create this routine with Alexa and to actually see it work.This hub is absolutely remarkable. Now that I have it, I plan to go crazy adding more sensors all over my home.For those who claim this product does not work, I have to totally disagree. Setting up the hub was effortless. Pairing their sensors were immediate. Everything has been working perfectly, as expected. Best of all, once you get this hub set up, the possibilities are endless when it comes to what you can pair with it to work with Alexa or Google.You may say that this is the "brain" of your automated home. It all begins with this product.

Es un buen producto. La primera vez lo tuve que regresar porque no funcionaba bien pero el reemplazo funciona de maravilla. Hay cosas que pudiera hacer mejor pero como algo básico para una casa inteligente funciona de maravilla.

Solicite el producto y me llegó antes de lo prometido. Lo compre con el riesgo de que no funcionara en Mexico ya que leí varios comentarios de que no servía, pero Funciona perfectamente en MEXICO, lo conecte muy rápido y con cuenta de Samsung MEXICO. Excelente precio comparado con las tiendas aquí en CDMX. Funciona conectado por WiFi, no requiere cables, solo para la energía eléctrica. Quede muy contenta con este producto.

La verdad es que me tomo algo de tiempo decidirme para comprar este hub por los múltiples comentarios que había de que no funcionaba en Mexico. Después de recibir varias respuestas a mi pregunta de como hacerlo funcionar me animé y no me arrepiento.El producto llego antes de lo esperado. En cuanto llego empece el proceso de instalación. Voy a relatar la forma en la que a MI me funciono, el caso de otros puede ser diferente, no comparto esto como una opinion absoluta sino como una cuestión anecdotica esperando que a alguien mas le funcione.Habían recomendado que bajara Smartthings classic para poder configurarlo. Hice esto, entre a la app, procedí a crear una Samsung account a la cual le puse que estaba en Estados Unidos. Ya entrando en la app me pedía que diera de alta un Hub antes de agregar mas cosas pero requería un código el cual solo viene con Hubs V1 y V2, la pagina de Samsung decía que para el V3 (que es el de 2018 y el que compre aquí) no se requería el código pero se necesitaba la aplicación mas nueva (Smartthings a secas). Ya tenia conectado el Hub y el led que trae parpadeaba verde/rojo, como lo del código no se podía descargue la aplicación mas nueva.En la app nueva me logee con la Samsung account que habia creado con la Smartthings Classic, entre sin problema, le di a agregar dispositivo y lo detecto de forma inmediata, básicamente tal como lo indica la pagina de ayuda de Smartthings que viene en la app. Todo fue a través de Wifi, solo tuve que seguir las instrucciones que me iban saliendo en la app y listo!.En este momento ya agregue varias de las cosas que ya tenia en mi casa, por ejemplo mi cerrojo inteligente lo abro y cierro desde la app de Smartthings.Ojala les sirva a los que no han podido hacerlo funcionar!