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Reviewed in the United States on September 2, 2022
The machine itself is great but the little tennis balls are a joke. They break and fall apart within 10 minutes of use. My dog is only 38lbs and she would squeeze the ball as she ran back, nothing overly aggressive and they would break like the plastic was brittle and the fuzzy outside came unglued and was a choking hazard. If you buy get the yellow balls as they are more durable.
Ellis
Reviewed in the United Kingdom on July 22, 2021
The launcher is a clever machine and is well constructed. We had hoped that our dog would learn to put the ball in on her own and we would not be needed to "feed" it. Unfortunately she didn't. I also bought one for my daughter and her dog but although her dog is intelligent she failed to learn how to put the ball in. We can use the launcher indoors and in the garden. We like it.
Pauline Whyte
Reviewed in the United Kingdom on June 25, 2021
I have a Bengal cat that's loves to play ball and brings it back. Yes you heard right. I bought this so he can chase the ball himself while I'm at work. He just loves it. And it's just the right size for a cat.
Dave
Reviewed in the United Kingdom on November 7, 2021
The balls are too small and a choking hazard
Rebecca Acks
Reviewed in the United States on March 16, 2020
Great ball launcher but finding replacement balls is almost impossible. They are not the standard mini ball size. I did find foam balls for cars that work great. They are a soft, light weight and great for indoor use (no worrying about lamps being knocked over and breaking) Just be aware they will get shredded but they are so inexpensive 🤷. My high energy shredding ACD/corgi loves themChiwava 45 Pack 1.7'' Foam Cat Toys Ball Rainbow Color Balls Kitten Activity Chase Quiet Play Mix Color https://www.amazon.com/dp/B01FEYGNN4/ref=cm_sw_r_sms_apa_i_Uj5BEbR7HAK60
Sandy8
Reviewed in the United States on May 21, 2019
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NA
Reviewed in the United States on November 5, 2019
UPDATE: Dog has figured it out and uses it all the time. Recently, the hopper switch was sticking. An email to support was promptly returned with instructions on how to get the back panel off and an offer to replace the broken part even though I told them it was past the warranty period. Turns out a random staple got into it and stuck to the magnetic switch. 10 minutes and good as new, thanks to very prompt customer support. I'd up my review to 6 stars if I could.UPDATE: Dog's finally learned how to use it by himself. He loves it. We love it. Need to find balls that he doesn't pick apart though.As far as the product, we're happy with it. It well-built and does exactly what it's supposed to do. It throws the advertised distance. The remote works. The battery works. However, the balls are not 1.75" as advertised. They are closer to 1 1/2 - 1 5/8. Not a big deal, but be aware when buying additional balls. 1.8" balls will not fit. Once the balls are a bit used, they don't fly as far, but it's been OK enough. The height is right for a small dog. I'd recommend it to a potential buyer.We have a mini poodle mix that cannot get enough of playing fetch. At first he was a little intimidated by the noise - it's not loud, but there is a whirring sound as the wheels spin up. He got over that quickly and now knows the noise means the ball is about to go. Took him a while to put the ball in the bucket himself rather than try to get us to do it for him. Not a strike against the product, but it's a little frustrating until the dog catches on. Fun to watch him play with it afterward.
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