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Danny Karr
Reviewed in the United States on March 8, 2025
This thing sounds way better than I expected. I mostly ride solo, so it's usually just playing music. I can even listen to audiobooks on it! I've used it with another Sena for comms and it works great. The app lets you control which devices you connect to and has an equalizer to adjust the sound. Installation wasn't too bad, you just have to make sure not to pinch any of the wires. I had to adjust the earpieces for a comfortable fit, but it feels and sounds great now.
Jeremy
Reviewed in the United States on February 3, 2025
Amazing sound quality, very clear communications, and a great value.
fer
Reviewed in the United States on January 27, 2025
Excelente calidad de audio, de cancelacion de ruido y de alcance de radio fm
Mustafa Cicek
Reviewed in the United States on January 13, 2025
Very nice and quality intercom set. Sound quality and phone calls are very clear...
nt83
Reviewed in the United Kingdom on July 1, 2024
The technology just didn't work very well. the signal was very crackly and had very low range. I had a Sena SRL which worked pretty well with my friend (on another bike also using a different Sena system). It stopped working after 4-5 years (which itself was disappointing) and so bought this top of the range new Mesh and Bluetooth system. I went for the top of the range (newest technology), mesh (although I didn't need it, it would be more future proof) and compatibility with my friend's system.It was much worse than the 4 year old system. The (bluetooth - I didn't use Mesh this holiday) comms was very poor - bad range, crackly signal. I telephoned Sena support and, although very friendly, their advice was to reinstall the firmware and restart. it made no difference. Am sending it back as not good enough for my needs. I like Sena but very disappointed with this. Not sure where to go with another comms unit now.
Client d'
Reviewed in France on June 17, 2024
Premières impressions, pas trop de volume, et impression que la deuxième unité est défectueuse (encore moins de volume, distorsion métallique)...MAIS.... En sortant les HP et y mettant directement sur l oreille, volume et basses présents, pas de distorsion...Alors c est dur à trouver, mais c est la position du HP qui fait toute la qualité... Ils doivent être strictement en face du conduit auditif et pas forcément dans l emplacement prévu dans le casque ;)Il faut une pression acoustique pour que le HP donne sa qualité, sinon on croirait que le HP ou l unité est défectueux...À vos réglages ;)
Tomas P
Reviewed in Sweden on June 15, 2024
Fast delivery
Claudio
Reviewed in Italy on November 24, 2024
ho acquistato la coppia. audio ottimo sia musica che telefono. interfono funziona benissimo.ottimo prodotto
TS
Reviewed in the United States on October 19, 2024
The sound quality is surprisingly very good. Crisp highs and deep bass. No distortion. I've had this for 3 years. Love it. Got it for my other helmet. Got it as gifts for other riders.
Nadine Voss
Reviewed in the United States on July 20, 2023
I have two main issues with this headset. The first one is not the headsets fault. There was a lack of communication at Harley Davidson that made me believe this would do what I wanted it to without purchasing the wireless headset interface module. My guidance was incorrect. The second issue I have is with the buttons. I have found it difficult to operate them while in motion with the gloves. My gloves are not very thick or bulky, so I anticipated no problems. However, for me, I have not had a lot of luck. The quality of the headset is great. I have no complaints from that perspective.
Joey.
Reviewed in the United States on June 26, 2023
I’ve only had it for a week but so far it works perfect and I’m using it on a half helmet. I have made and received phone calls at 60 mph. I could hear perfectly and the person on the other end said it sounded clear to them. I also installed a Lenink CarPlay Jumper on my 2021 Street Glide Special. I have sent and received text, made and received phone calls and requested seri open apps all through voice commands. Everything works fine but there is a sequence I need to follow before using the Sena and you must answer calls with the button on the Sena not the Harley Boom. First plug your phone into the hdmi in the glove box, next turn your ignition on and then turn Bluetooth on on your phone and connect to Sena. With that sequence everything worked for me. The one thing that I wish I could resolve is the ability to answer the phone using the boom screen. The only time I touch any buttons is when answering a phone call. It’s not really a problem but this is the only time I need to touch my Sena.
R. Warner
Reviewed in the United States on March 20, 2023
Update 5/25/23: Sena Support refuses to refund or warranty repair this unit. I am beyond words at how incredibly horrible their customer support and warranty is. Complete garbage. Worst company ever. Moving to Cardo and writing this off as a complete loss.Updated 5/16/23: Still fighting Sena technical support now for a month to get anything beyond screenshots in the manual. My unit has never worked properly, tech support has confirmed this, but asks me once a week for something like a serial number, sends me another screenshot (I’ve been thru the manual in detail), and is not helpful. At this point I’m convinced its just an attempt at making me give up. What they should do is replace the unit under warranty but they seem reluctant to do that. This is the worst product support I’ve ever seen with a company and will never buy another Sena product.Updated 4/29/23: Bought a second headset for another helmet, but this is not easy to swap like other models. Each changeover requires pulling the helmet liner apart and reconnecting all the wires on the next unit the same way. Been trying to get technical support for my ongoing issues below, which includes frequent and random disconnects from a Zumo XT. Technical support is worthless and slow. Each response takes half a week and they just copy/paste pages from the manual. Hey Sena has never worked with this unit even though its turned on in the app. This unit is a waste of time and money.Disappointed in this product all around - biggest issues are that it sounds horrible...can't hear my music, other sounds are then too loud and scratchy. The BT connection seems poor. The inability to unplug this and move to other helmets just isn't there - you have to dig out all your helmet wiring and unplug if from there. A much better design would be a plug on the unit itself that was changeable and replaceable. As is, the wiring is a single point of failure.Finally, and almost most annoyingly, the device does not respond to any "Hey Sena" voice commands. It works with Siri on my iPhone, but that's it.
Ian Z
Reviewed in Australia on December 14, 2023
Pairs to both bike and phone via Bluetooth without any issues.Easy to establish connections to other Sena units via open mesh and group mess.Finding the correct buttons on the unit with summer gloves is easy enough. About the only time I need to use the buttons when riding is to switch on/off the FM radio if the voice command fails. Some of the other functions I need to preform, like answering/making call, playing music, turning the volume up/down can be done from the bike (BMW R1250RS).Unit is not easily transferable to another helmet that has mic and speakers installed from an accessory kit. Speakers and mic need to be disconnected from within the helmet, which means removing the lining to get to the connections. Unlike the Sena 50S which can be installed using a cradle, making the unit easy to transfer between helmets with the accessory kit.Don’t believe the distance the units can communicate over claimed by Sena in the real world. Maybe in a flat open desert. I have been able to communicate with another Sena unit when out of sight, being over a hill and around a corner.Getting commands to execute via voice starting with “Hey Sena” can be tricky. This appears to be a common issue across the Sena range.
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