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Raiyan
Reviewed in Canada on January 21, 2025
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Customer
Reviewed in the United States on June 11, 2024
Really, stunningly poor quality equipment. Very unreliable. Sensor probe stopped working within a few months. Remote stopped working within a few weeks. Customer support told me that if I had purchased from their website (which looks like an internet clubhouse for amateur scammers) they would cover any malfunctioning equipment within one year of purchase, otherwise I would have to go through the 'store' I purchased from (Amazon)Please tell me how that makes any sense.... So I've decided to eliminate the middleman and buy my Chinese crap products directly from the Chinese. I can alter them to do what this piece of crap was supposed to do and never has. I'll post a picture later of it in the trash can. What a waste of materials.Our future will have no place for such irresponsible companies. In the meantime, there's still room for people who love to build garbage for premium cost and then contribute it to a landfill within a year (looks with vicious intent at my neverending irritation of a Jeep)Not that it matters any longer, but this product is a pain to fill, is a pain to clean and all of its components look like they are rejects from an electricians disgusted inspection of a HUD home.The timed function runs for a MINIMUM of TWO MINUTES (which will drown my crested geckos in their 12x12x14" terrarium)Ridiculously stupid. Thirty seconds would suffice.Remote (when it worked) is so cheap that it wouldn't show up on a cost evaluation and an itemized list thereof. It's a good idea on paper where it should have stayed before being used to ignite a campfire.Display is terrible. Waay too bright and distracting. You can turn it off, but then you have to depend on the cheap remote which doesn't work half the time or in my case at all. It would have been simpler to provide a higher quality screen that might perhaps show in amber or green or blue with a dimming feature. And it shouldn't cost more, as they already charge too much money for this pittance of a product. Add to it a decent remote that doesn't look like it's designed to control a string of Halloween lights for one season. For that matter perhaps a material for the lid that doesn't crack when you are attempting to remove it. Or one that has a reservoir made of plastic that is not quite so fragile and brittle.This is NOT a competently designed and constructed item. Save your money. Please.
Kisha R
Reviewed in the United States on December 14, 2024
This humidifier works great. My only complaint is the water that leaks from it. It isn’t a lot but I think bc of the placement it’s more than usual. I use it for my baby tortoise who needs the humidity. It doesn’t make any noise really and it’s nice and small taking up lil space. Great value for the money since I seen it other places for a lot more than what I got it for. I highly recommend this product.
JL
Reviewed in Canada on November 11, 2023
The product works well and provide a good adjustable levels of fog but the humidity probe stopped working after 4 months, due, somehow, to a leak (there was water in the USB port). This probe was the reason why I bought this unit so this is pretty disapointing.
Erica C
Reviewed in the United States on January 19, 2023
I have a ball python that being I have to keep him on paper, the humidity has been a disaster to control. I had another brand and it never matched what the other sensors in my tank said. This being both hygrometer and humidifier covers both for less than the cost of 2 units. Being top filled the unit can stay put. It cleans easily. I wish I got this from the beginning! You can control humidity in both using a timer and I use the minimum and maximum settings. You can control the rate of “flow” sorry that’s the wrong word but you hopefully get what I mean. It also as a bonus to me has a thermometer in the sensor. It does have alarms, I haven’t had use of them. Super easy to fill. Just go slow.
Robert
Reviewed in the United States on April 14, 2023
My first order of this had to be immediately returned following unboxing and setup, as the device simply did not work at all, despite all troubleshooting being completed. And yes, the little plastic bubble wrap piece the company places around a plastic part in the atomizer compartment underneath the water container WAS removed, still without any working response from the device. No customer service bothered to reach out, even though I had contacted them directly. Thankfully, Amazon automatically issued an immediate replacement - which I was a bit skeptical about instead of just asking for a refund, especially since I had also noticed scratches on the base of the defective unit, as if something I had paid for brand new had been used. However, we will never know really what happened since the company does not respond to customers.However, with all of the hassle now over and my new working unit delivered - I am happy to report that it seems to be working well. The fog produces rapidly and gets to proper humidity levels in probably under a minute. It is consistently maintaining humidity levels I have set it to sense and respond to automatically if too low. I hope the unit keeps working this well, and am only giving 3 stars because of the chance of receiving a broken product exists, and you will likely receive no assistance whatsoever should that be the case.
Sarah B. Smith
Reviewed in the United States on August 26, 2022
Wanted something to keep the humidity level consistent in my Eastern box turtle home. Been using a spray mist water bottle with some but not great success! Compared several and ordered this one. Good directions and easy to install. Love the remote control. Easy to add distilled water through the top lid without disassembling unit and without water dripping or leaking. My turtle absolutely loves this intermittent steaming feature. I can program minimum and maximum levels of humidity desired and feature works well. So far, really pleased with this purchase. I keep it on 24/7 so hoping motor holds up. So far, so good.
Chris
Reviewed in Mexico on June 27, 2022
Lo he usado durante 2 semanas y hasta ahora ha trabajado excelente.
PublicName
Reviewed in the United States on November 17, 2022
I returned a pet store fogger made by the same company, with a 1 liter soda bottle capacity, an on/off switch, and automatic shutoff that I paid $10 more for than this one! The unit is very quiet, and way more conservative with water than expected. It's been running as needed to maintain between 70- 80% humidity for over a month, and it's barely used almost 3 liters of water.
Adam Peet
Reviewed in the United States on April 8, 2022
Loved this fogger when I first got it. However I have had multiple issues with it including leaking, digital screen malfunctioning and the fan quit working. Now it just beeps. Waste of money
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