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Your cart is empty.4.0 out of 5 stars
- #24,160 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden)
- #7 in Event Shelters
Product Description
John
Reviewed in the United States on March 30, 2024
I made the mistake of buying a "used - very good" 8X8. When I set it up for the first time, one of the locking mechanisms on a leg broke in the up position - I could not lower then tent. I had to break the leg to lower and disassemble the tent.When assembled, it is a nice canopy tent with all the side walls up. I would have been happy with it. So, is the tent quality questionable, or did I make the mistake of ordering a used item? Not sure.Due to bad weather, I waited to long to set it up, so could not return it. When I tried to purchase a replacement frame from the manufacturer (China), they were very responsive, but they didn't seem to understand what I was requesting (after numerous emails) so that was a dead end.Update: The China manufacturer very actually very helpful and they sent me replacement parts as soon as I was able to give the their product number (on the shipping box). The parts arrived in a few days. They were great. Because of the great customer service, I update my review to 5 stars.
Mary
Reviewed in the United States on October 18, 2022
We own a business & regularly attend local festivals. These are outside & require a pop-up tent. I have used pop-up tents for years & this was the worst one I have ever purchased.The frame it self is sturdy & set up quickly.However, the canopy was torn in 4 places where the roof Velcro attaches to the top of the frame. Also, it was sold as waterproof. It rained & everything under the tent got wet. Not just leaking through canopy tears, but actually coming through the whole canopy area. Also, the canopy had fabric covers to cover the tent poles/legs. When you fully raise the tent frame, the covers for the legs couldn't stretch far enough & one actually tore. I had to stitch it back myself, but it didn't work. I wound up just pulling them under the canopy top & wrapping them around the frame to get them out of sight. The canopy itself was so thin you probably read a magazine through it. I didn't realize it was possible to get fabric made that was as thin as this.I purchased the sidewalls as the festival we were attending was several days, so I thought, we could put these up & not have everything under the tent exposed. The sidewalls were just a thin/flimsy as the canopy top. We were never able to get them to attach & fully enclose the tent or contents. One was about a couple of inches too short to attach & not leave a gap between the sidewall & tent pole.The tent frame, when fully extended to be as high as it can go, was not tall enough. I am 6" & never had to bend over to look customers in the eye during a sale. It couldn't go any higher.The tent bag was very thin & tore when I put it in the back of the truck heading to the festival. ( I didn't throw it in, but carefully placed it in the bed of the truck). Also, the zipper separated & we couldn't get it to close & zip back up.I could have replaced the canopy & tent bag with left over items I have saved from previously owned tents, but after all the above, I wondered if I would have issues with the frame itself.We have owned tents that have lasted up to 6-7yrs, with a little care & work to fix a broken part here or there. Never have we ever had issues, so many issues as we did with this tent.I called amazon & returned everything.Lesson learned. (The hard way).
NJL
Reviewed in the United States on August 13, 2021
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