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Michele Bonnell
Reviewed in the United States on September 21, 2024
I purchased this on 6/20 and started using it on 6/24. For the last week, it hasn't been cooling my tank. I cleaned it and the tubing and it started cooling the water down a couple degrees for a day or so and then yesterday (9/20) it burnt up. It only lasted 3 months. And if course support window for this product is closed so I can't even report the issue. Waste of money.
David Threlkeld
Reviewed in the United States on May 23, 2024
Unit performs well and does the job I bought it to do. Keeps hydroponic water at 69F. using very little electricity as there is no refrigerated chiller involved. Quite is a relative term. When fan is operating it is easily heard. MAJOR issue with me is that I have one question that would have helped me utilize the unit better, but no way ( that I found ) to contact a human to ask them this question :/UPDATE: The company did reach out and contact me via email. They answered my questions on the unit. Above and beyond that... when the ballast went out after about a month of use, they very promptly (in a day) sent me a replacement at no cost. They were quick to address this issue, and performed true customer service that is above and beyond. I will definitely buy from this company in the future.UPDATE TWO : I have bought another larger chiller unit from this company. Also have had another above and beyond customer service experience with this company, as they sent me a new Peltier cooling block for my smaller unit many months after purchase. Timely service. Excellent customer care. I will continue to buy from this company.
Zach
Reviewed in the United States on March 13, 2024
Used it for a small 16L tank, 80-85º ambient temp and the chiller had no problem keeping the water around 68º. It did however put out quite a bit of heat from the unit itself, just something to keep in mind. Especially if you keep it under your tank in an enclosed area... It's going to get hot, quick.The pump that comes with it is trash. Switch it out ASAP. Not enough to take off a star since you can just use any pump with it but... Just be aware, it lasted me all of a month.
Jeff
Reviewed in the United States on November 9, 2024
Bought in July, used for 3 months and I can't seem to contact support so I am writing this review in hopes for a response and to you warn you away from this product. I use it for hydroponics and set the temp to 71F, after some time it will freeze and continue to try to cool, no warning or anything. After a few times it will die. For the price, it is not worth it, it's a POS!!!!!!Update: Seller contacted me and offered a full refund (pending), making this right by me. The unit should have some sort of alarm when flow has stopped flowing due to ice buildup.
frank l fontenot
Reviewed in the United States on November 10, 2024
I can’t name one problem i’ve had with it so far. It does exactly what it says. It will do. My only complaint is that I can’t get it to change from Celsius to Fahrenheit.
Texas
Reviewed in the United States on December 7, 2023
Chiller works greatHad to purchase flexible food grade tubes for length and the clamps are cheap
Linda
Reviewed in the United States on October 25, 2023
This product only worked well for a month, but it has started rattling when it kicks on and seems to have trouble keeping up with the cooling after only a month of use. While it worked, it was worth the cost, it was quiet and kept a stable temp, but now I am stuck with a poor system and out the money because return window closed.
C.Dale
Reviewed in the United States on September 19, 2020
This is not active cooling, just passive. What we have here is basically two big CPU fans and cooling blocks used to radiate heat, this a third fan to pull air into the chassis.PSU on this unit failed on 2nd day. Seller was very quick to help and send replacement PSU, which was easy to install as long as you're not scared of screwing/unscrewing some wires. Seller was very responsive, so big plus in their favor. PSU is a standard type that can be had elsewhere if need be. The most important bit in this thing in the fan/temp control unit, the rest is just basic power wiring.The unit is for cooling only, and I am using it as part of the cooling loop in my 300W laser cutter. It's good for tracking temp of coolant, and is a good heat dump before going back into the reservoir.The pump that comes with it is kind of laughable, and you'll likely want to replace it depending on what it is you're cooling. Probably work fine for an aquarium, but for a laser cutter want to push as much as one can.Overall I like the unit, it does exactly what I wanted it to, but do feel it's a bit over priced for what it is, but that is tempered by the very responsive CS.
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