Brandi Jesse
Reviewed in the United States on March 6, 2025
Just received my smoker and has a big dent on the side of it. Went from happy to mad. When you pay that much you expect it to be brand new. I'm sure it will work the same though.
LCarr
Reviewed in the United States on February 11, 2024
Will not heat over 200 degrees. Works for small quantities.
ed hindman
Reviewed in the United States on December 18, 2024
I love this smoker, but in my opinion, you need to realize this is a small unit with limited heat, Great for infusing smoke but a little under powered for long cooks with bigger items. It will only hold about 210 temps. I love smoked salmon and smaller finger food cooked low and slow with smoke.
Customer
Reviewed in the United States on October 31, 2024
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Ryan Kratky
Reviewed in the United States on December 31, 2023
Got this for x-mas and was priced right.****************BUT***************1- there is a gap in the door. So the heat and smoke pour out.2- it was a little cold in x-mas but 55 degrees isn’t to cold. Couldn’t get it to 250 degreesWas 40 on the second try for food couldn’t get to 200 degrees. I did have out of any wind and elements3- At the end of the second smoke the blue light (on light) went out. Unplugged and plugged back in went back on but not feeling to confident for smoke #3. Better not stop in middle of pork belly.If I had to do it again would spend the extra money and upgrade.
David L.
Reviewed in the United States on November 5, 2023
Before buying, I took the time to read some reviews and although there were some complaints that concerned me, I went ahead with the purchase. I so happy that I did! I think you should read the reviews with realistic expectations. Manufactured items are made on an assembly line and everything is not always perfect. If you get one that is not, send it back. I got a good one and I am totally happy with it. By the way, this was not my first time owning a smoker either, so I went into this purchase with my eyes wide open. Take the leap and enjoy.
Ronn
Reviewed in the United States on July 4, 2022
OK, this was easy to assemble, although much of the assembly could have been done at the Chinese factory and would have still fit in the box.The one point I have that is very disappointing is that the wood chip box is too big. When it gets hot, it expands and is impossible to pull it out. So, when you're out of wood chips, this is no longer a smoker. It's just an oven that doesn't get that hot.Even though many have mentioned this in the reviews, Pit Boss would rather not tell their Buddys overseas to fix this simple, yet major problem.And what's really bad is that this proves that Pit Boss never smoked anything in it. Never tried it out. If they did, they would have realized that it was a problem and also a major safely issue. While trying to pull the box out, the whole hot unit could fall forward onto the person pulling on the box handle.The only way we could get the box out was to spray the cover with a hose until it cooled enough to finally be able to tug it out.What I need from Pit Boss...I need them to send me a smaller box that won't jam against the unit when hot. I mean it. If you don't, I'll never buy anything from you again and I'll bad mouth your Chinese made junk till the day I day.Other than that, it seems OK.
Nikki B
Reviewed in the United States on January 19, 2022
Easy to assemble, easy to use. We smoked a rack of beef ribs and a tri tip for 6 hours, perfect. The glass front door, you can see the food and watch the rolling smoke inside, super cool. The ceramic casing does not get hot on the outside so you can touch the top, sides, back & door while in use. Adding wood chips and water is easy as well. Temperature control is awesome.