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Reviewed in the United States on March 1, 2025
good product
Michelle Daun
Reviewed in the United States on February 13, 2025
Bought in 2019. BOTH faucets are leaking and I canโt find replacement parts. Would have given 5 stars at first? They look nice. Too bad they didnโt last. Bummed!!
Anonymous
Reviewed in Canada on September 16, 2024
ย
Hobbes The Cat
Reviewed in the United States on July 30, 2024
I purchased this Phiestina faucet after scouring Amazon for highly-rated faucets that were of good quality and would not break the bank. This faucet was to replace a much more expensive Grohe faucet, also purchased on Amazon, approximately 5 years ago. The Grohe faucet started to freeze up after a year of use, making both handles really difficult to turn. Additionally, the design of the Grohe faucet made it extremely difficult to remove, given that the 2-piece lever/connection had also corroded, and would not come apart. With the 2 pieces of my Grohe faucet fused together in an L-shape that prevented its removal from my countertop, I resorted to using a Sawzall to literally cut through the pipe so I could then remove it.In my opinion, the design of the Phiestina is far superior to my previous Grohe faucet. Installation was a breeze, the lever action is super smooth, and if the faucet ever stops working, there is nothing that will prevent its removal from the countertop (in other words, I will not need to use a Sawzall for removal).The Phiestina looks elegant, the lever action is super smooth, and I'm incredibly happy with this purchase!10/12/2024: This is a follow-up review after having used this faucet for several months. My family still loves this faucet, but we found that water tended to pool up in the wash basin if we left the water running for more than a few seconds. Once I pulled the pop-up drain cap out of the sink, the water immediately drained freely, meaning that the issue was with the pop-up cap/device itself.Sometimes it's the seemingly insignificant things that can really make or break a product. The pop-up cap certainly is a deal-breaker if you are not willing to modify it like I did with a Dremel tool. I started by cutting away at the side-wall (the frame that keeps the plug centered in your drainpipe), but that did little to increase the flow of water. I later realized that it was the 1/16" lip at the bottom of the pop-up cage that was agitating water, keeping it from flowing properly. I cut a couple of segments out with my Dremel tool, and the water instantly drains out of the basin now!This brings me to believe that the designers (or was it copied?) of this product simply did not do any field testing with it. Installing just 1 unit in a real-life situation before marketing it would have pointed out the drainage deficiency of the pop-up cap that so many consumers have reported. A consumer should NEVER have to modify a product to make it work appropriately, but that is what it took. I am now happy with the product in its modified form, but remain a little miffed over this oversight by the company.I've included pics of the modification needed to make this product drain more efficiently.
ALay
Reviewed in the United States on June 18, 2024
These faucets are really great value. Fit well, easy to install, good quality. Very good looking and easy to clean.
yo
Reviewed in the United States on May 30, 2024
Installing this faucet was as easy as it gets. I replaced a 30 year old bathroom faucet with this one and couldn't be happier with it. It even sounds better than my old one. Make sure your supply lines will reach with this new one. I had to buy new one that were longer than the originals. Otherwise perfect.
Daniel Berrettoni
Reviewed in Canada on March 1, 2024
As advertised, no surprises, hardware seems to be of good quality, very well packed and protected in the box. I like specially the pop-up system, very simple and easy to access, clean, mantain and install. Also contacted customer service, and the next day I had a reply, all good!
Brenda Harvey
Reviewed in Canada on December 29, 2024
It is exactly as pictured and work very well
Loretta
Reviewed in Canada on October 26, 2024
We bought 2 for our double vanity. Stunning and so well made
Sarah V
Reviewed in the United States on January 7, 2024
Very stylish, has a nice weight to it so it feels like a quality product. It was easy for this 66 year old lady to install in my new uninstalled vanity. ( I installed the faucet before installing the vanity.) Functions with no issues. It has been installed for a couple of months now.
LindaT
Reviewed in the United States on October 24, 2023
The install was easy, the hot and cold water connection to the spout worked perfectly due to being brass as opposed to plastic in another one we bought and threw away. No leaks due to the quality. This is our second faucet we've bought from this manufacturer, that was a few years ago in a different home and we used that one without any problems for a few years.I recommend this item as a good and reasonably priced faucet.
Andres C.
Reviewed in the United States on November 7, 2022
This faucet is an excellent option. It is well built, with a very simple design (esthetic and also on the functional elements design, something I like a lot), and very well packed.Installation is easy, even if printed instructions are not so good, as well as the online videos referred by manufacturer.Two elements came with marks: on the faucet output filter tip (some marks like when you use a wrong key or a plumber wrench), and also on drain plug (like it has been hit, like over the floor, even if it came with a protective plastic cap).One design caveat is on the drain plug area, which is just plain and causes water to not drain completely, a thing that will cause stains to form after a while.I am happy with the product, and since I have other washbasins with old faucets (seem that PricePfizer considers that 9 years is too much lifetime for their 300+ $ products, which are built with cheap plastic and iron parts that broke or disintegrates in rust) that will probably fail soon, I plan to buy this faucet again.
Customer
Reviewed in Canada on April 1, 2020
Very nice set of faucets that looks great with my vanity. My only complaint is a small sharp piece of metal that sticks out on the underside of the faucet. It doesnโt affect the look but it will tear up cleaning rags and potentially fingers if weโre not careful.
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