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Your cart is empty.R Mendez
Reviewed in the United States on May 10, 2024
UPDATED REVIEWI purchased this product about a year ago when we had finished building our pool and my greatest concern has always been my 2 year old daughter who loves the water. As much as I provide swimming lessons, she is still just a baby and I highly doubt her ability to save herself in a serious situation. I NEED this alarm for my sanity.Does this give false alarms? Yes.Does the app suck? Yes.Does this have the potential to save my daughter’s life? YES.It definitely works. The pros outweigh the cons for me, which is why I can abide the alarm going off at 3 am because of rain and terrorizing my neighbors.I would normally give this 5 stars but it completely stopped working on me. I changed the batteries on both the pool and home unit but they do not connect anymore. No matter what I do. It beeps and then turns off after 5 seconds. I also get an alert saying that there’s WiFi interference but this product doesn’t work with WIFI so I am thrown off by that. I am hoping customer service will help with this issue but until then I will be giving 1 star.
Adolphe Sweerts. De landas
Reviewed in the United Kingdom on April 7, 2024
We have a pool right next to our house which is impossible to fence the device warns us if the surface of the water in the pool is disturbed.
christina yarber
Reviewed in the United States on September 9, 2023
We need this because we have kids and a pool. BUT it goes off too much making us take the batteries out and not using it. We will be outside and it will alarm when we want to get in the pool. It’s doesn’t know. So we have to shut it off and remember to turn it off when we know we want to swim. It also goes off for “no” reason. The product is good but it’s not for us.
Jeny
Reviewed in Australia on October 14, 2023
Just remember to take it out or turn it off in high winds and storms.
Just Me
Reviewed in the United States on April 6, 2022
The unit itself is easy to install but operating it without the app is a bit cumbersome unless you can remember how many times to press the button for different commands. The app makes that considerably easier, however, the limited distance renders it rather useless. For instance, your mobile device must ne within Bluetooth range of the home unit. That means if there's a false alarm you must be in the same room as the home unit to turn it off. If you leave it on overnight and something triggers the alarm, you won't get a notification on your phone, so your neighbors will hear the pool alarm but you may not unless you have a tiny home. Tiny homes don't typically have pools. If it starts storming or becomes very windy, you'll have to be near the unit to turn it off with your phone. I'm not technical in such a capacity to offer a solution, but buyers should be keenly aware of the app's limitations before purchasing.
Jan P. Seifert
Reviewed in the United States on August 28, 2021
Stopped working after a few month - wrote an email to the company and they sent me a replacement, whcih works so far. Good customer service as they sent a new device, let's wait how long it will work, hopefully it will last more than one pool season. For that price it should last a few years one might think. Warranty expires after a year, a bummer if it brakes again after that year. Will keep you updated!Update in new Pool Season 2022: Still having issues, you arm it and after a few hours you see that it's suddenly disarmed. Did not touch it in the meantime. So this is not really helping me saving my kids from drowning. No, i would not recommend to buy it, sorry...UPDATE JUNE 2022: I got contacted by the support team, they did send me a new home unit, which made the connection better, but still failed a couple of times, then i received additional a new pool unit and now everything seems to work. So the customer service is really good . i changed from 1 star to 5 stars because of the good customer service!
J. Duwve
Reviewed in the United States on July 19, 2021
This is worth the money! I researched pool alarms when I became a grandma. This alarm is pricey, but worth the money. The alarm is easy to set up. The home unit is VERY loud. It works when something falls or drops into the pool and even when the solar cover is lifted.I bought this last summer. When I tried to use it this user, it wouldn’t work. I emailed tech support and told them what was happening and sent pictures of my unit and the app. They sent me a new pool unit for free. Would highly recommend this company!
Mina
Reviewed in the United States on June 3, 2021
This is my 3rd summer using this system...I have an above ground pool with small children. We have a locked gate and alarms on our house doors but I felt I needed one more notification alarm for the pool. This alarm is loud and effective to all disturbances to the surface of the water. I can adjust the sensitivity with the app on my phone. Super easy to install... I opened the box, downloaded the app, made sure the batteries were on, and place the unit in the pool with the provided string that has lasted all 3 summers. The inside unit looks like a smoke detector and easy to push to turn off the alarm. A few minor issues include: when you replace the batteries in the house unit the wires are short and makes getting the 9v battery a little difficult to get in or out without pulling too hard on a wire. And the pool unit collected moisture last year and corroded the batteries but the company immediately sent me out a new pool unit that is working perfectly! The price was a bit much but worth the peace of mind. I never let my guard down with the pool and my kids but this Alarm has been very helpful and I highly recommend it!
Trisha Rys
Reviewed in Canada on February 25, 2021
DONT BUY THiS ALARM!!!! We bought this alarm since we have three girls six and under wanted to be safe. Alarm broke after a month no incident just stopped working!!! I contacted the company for a replacement they said they would replace it which Is all I wanted since it was 300$ Then they never answered my emails and have not sent a replacement!!! Worked great while working but for 300$ a month working is unacceptable!!!
MR C O SWAIN
Reviewed in Australia on November 12, 2021
First of all it was very easy to set up and is easy to operate through the app.The indoor unit needs to be placed as close as possible to the pool unit to ensure a good connection, however consider that you will need to access the indoor unit frequently.I placed the indoor unit high up and close to the ceiling as I didn't want the kids messing with it. As I am tall this is fine for me, but my partner cannot reach it now without standing on a chair, which is an issue due to the frequent nuisance alarms. I am reluctant to lower the unit as it looks better high up but may have to do to the number of nuisance alarms.The system works as intended as we find the alarm goes off if we go swimming and forget to turn it off.However, the pool unit is extremely sensitive even on the least sensitive setting, light wind and ripples will trigger the alarm.Due to the high number of nuisance alarms, sometimes in the middle of the night, we have to turn the unit off whenever the weather is less than perfect which kind of defeats the purpose of the system.It is therefore a battle between ensuring the system is on and operating and also not dealing with nuisance alarms.In summary, does it work well? YES, is it a perfect solution? NO. I wouldn't rely on it as a standalone safety device but in addition to a certified fence it serves a purpose.Just know that it isn't a set and forget device and will need frequent attention.
Vee
Reviewed in Canada on June 14, 2020
Quick and easy initial set up.App doesn’t seem to want to connect well in our country home location. My initial test seems to work great though!Not cheap but will provide additional protection.
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