Delivered earlier than expected. Was packaged very securely. The measurements were perfect and it fit my fire box perfectly. Took only minutes to install. The duel heat setting are perfect and the 750w setting add additional heat to my room adequately.

We are absolutely thrilled with this insert! We measured carefully and it fit perfectly!Love it!!!!

Good fireplace, I like the look of the flames and it’s quiet when it runs. There are different lighting options and sound effects but I don’t really use them, just on and off. Nice to have another heating source if needed though!

Simply the best looking 'fire/log' insert available on Amazon!My fireplace was sealed off for 15 years. It used to suck the heat out of my house or cold drafts would come down the chimney. Over the years we converted our house to gas, so I thought maybe I'd finally get to doing that fireplace 'remodel' that was needed for so long. Forget it. A gas insert would cost thousands and I just was not willing to spend that kind of money for 'ambiance.' I did not require my fireplace to supplement my heating. Then I realized I did not want to mess around with actual fire or potential hazards that come with fire.NEXT: search for electric options. I found this insert as well as many others, but LegendFlame provided the best measurement description of all the others available and it appeared to 'look' the nicest. Some models from other sellers, if you can find them in this larger size, look as if there's a pile of burning stuff laying all over the floor of the unit or there's no 3 dimensional look from the from to the fake 'back wall of the fireplace,' where with this model the fire/logs are elevated inside the unit and look much nicer. My fireplace required the largest sized unit and it looked as if I'd have about 1/2" at the top where there might be a gap. I was not happy to have to add 5" of black frame on 3 sides, so I tried a do-it-yourself approach.These units are very lightweight, have convenient built in handles on the sides and simply slide into the opening of your fireplace. I ordered that (add 5" of black framing on 3 sides) trim kit but, didn't open it. I knew I wanted to try to do something to hide that little gap without installing that kit. Basically, I had a thick 3/4" piece of heavy duty corrugated cardboard that had come packaged with a large screen TV (that I had saved because I knew it would come in handy some day) I cut that down to match the shape of the fireplace floor. I installed the insert on top of it, then to keep the insert from tilting out of the fireplace, I took a piece of narrow wood 1/2" square, cut to length, covered it with black duct tape and tapped/tucked it right under the front of the unit. It holds the unit snug and looks PERFECT! The modification fills the gap on top and I didn't have to use the trim kit to cover a simple 1/2" gap, so I sent it back. It cost about $29 to send it back, but I did anyway. So, if your might be really close, don't order the kit, was to see if you can modify it on your own, save yourself the shipping. Then, if you need it, order it. I had planned, if forced to use the trim kit, to paint the trim kit the same color as my brick face. I had just made the brick look so pretty, the last thing I wanted was a giant black frame hiding a lot of it.I had just 'remodeled' and painted my fireplace brick face and made a new mantel from scratch. I used crazy glue to hold the cord in the mortar joint that runs along the lower, outer edge of brick face, then before installing the side trim, I burrowed out the wood on the backside to allow the cord to run behind it, then I used a cord concealer box to hide the cord going to the outlet. After it was all done I painted all of it, including the cord, the same color as my walls and brick face.The fireplace is awesome, with lots of lighting options, flame effects and the sounds. I opted for the solid glass front model saving $50 from the next model up that has the moveable doors. I figured I didn't need spend the extra $50 to have operable doors in order to open and tend to my fake fire. : )Get this unit, you will not be sorry. The first thing I do when home in the mornings is to turn it on. The fire looks VERY realistic and I love all the options for how it appears. I'll probably never use the heater, but I did try it. It blows hot air, quietly, but it's nothing substantial and will likely run up your electric bill. They should consider offering a 'no heat' model option to keep prices down. I know I'd have bought it.

Wow, what a journey and learning experience!. Let me first say that this fireplace arrived several days early, in great condition, well packaged, and EXACTLY as described. This is a quality unit in every way and as such I have no reservations for recommending it. The price is where it should be for the size and features. You could spend more, sure, but this unit has everything that I needed, so spot on!Now, why the mention of a journey? Well, this was purchased to replace the original fireplace which came in our 5th wheel. So having the right size was critical in order to fit into the cabinetry it is being installed in. Seems simple enough, right? Wrong. As it turns out, the critical dimensions, which would be the actual size of the opening needed to properly accommodate the fireplace, are very obscure and often misstated entirely by sellers and manufacturers alike. Now I started with the trailer manufacturer to see wherein I might purchase an exact replacement - not available. I was referred to a "Trailer Supply" company who does have a good reputation in the RV market place. The unit they recommended as the closest fit for my opening dimensions (seems there is NO industry standard for sizes and applications) turned out to be too small, like the box it came in fit through the opening. So, no go from that source despite the confidence of the "technician". So then, return it and begin the research, which I did plenty of. Balancing features and price, I discovered a reasonably priced unit with modest features and the stated dimensions (of which there where 2) being the right size for my application. Unit arrived and what a joke. The units actual dimensions where those stated for the glass face which was several inches smaller than those listed as being the actual fire box and final trimmed out dimensions. So, buyer beware. Returned - 2nd time.This fireplace is everything it is advertised to be, size included (THE ONLY manufacturer/seller who actually shows the required opening dimensions)! It literally took longer to unpack then it did to install it and, everything works perfectly. It is a classy looking unit, it's quiet, puts out enough heat for our 400 sq.ft. home, and exceeds in everyway our expectations and is even far superior than the fireplace it replaced. So buy with confidence, check your measurements and then recheck them and you be well satisfied with your purchase as am I.