Jeff Teismann
Reviewed in the United States on February 9, 2025
Printer delivered on-time and in perfect shape. I've used this model before in my tax preparation business for 8 years, printing well over 10,000 pages ( probably closer to 100,000). Unbelievably reliable.
Margaret C.
Reviewed in the United States on January 6, 2025
I seen this available as refurbished and ordered it for a second printer. We have the same machine that is at least 20 years old. It was so dependable, that I ordered this one. The price is great and the toner is a reasonable price. Very happy.
Amy
Reviewed in the United States on March 8, 2024
I was a little worried since it was used, but it works great! Best thing about this printer? There is a envelope tray, so you can load normal paper in tray two, and envelopes in the pull down tray. Honestly that was the biggest seller. I recently also bought a Brother printer, it had an envelope tray . But in order to use that tray you had to physically pull the printer out to change the setting. Searching I found every Brother one I looked at was like that. So I went to this HP instead. I can print to both trays and not have a change anything, It did not have Wifi, but I used a powerline Ethernet adaptor so I could connect to my network. Works awesome, glad I bought it. Works with W10 and W11. To install install either universal driver or W10. (Both work with W11)
Birdcrazy
Reviewed in the United States on February 21, 2023
This HP is my favorite HP printer, however this refurbished one is useless! Within 3 months whenever you print is shows "low paper error" and will only print 2 pages at a time. We have reloaded the software over and over. This printer is useless and a big waste of money! Like I said love this particular HP printer but not this refurbished one. If you buy a refurbished one you are playing the lottery I'm afraid.
jackofalltrades456sdff
Reviewed in the United States on January 30, 2023
Printer was exactly what I was looking for. Drum came separately as the printer was in a box the size of the printer. USB cable, power cable, and paper tray/holder was in-tact. Windows 10 recognized it immediately. Thankful for WS Printers and their great tech support team when I am not sure what to do.
B.A.M.S.
Reviewed in Canada on August 23, 2022
We have requested a refund 3 times and have received no response. Print quality is very poor on this one received. We own 3 other printers EXACTLY this make and model. Knowing that the cartridges in those printers work perfectly (they are being used by 60+ employees with no issues), we replaced each one of those cartridges in this printer and all prints were very very poor quality. We put those same cartridges back into our 3 other printers, which are the EXACT SAME MODEL and they worked perfectly. I had our IT department trouble shoot it (they are very capable of this since we are a high-tech company so we should be able to trouble shoot a simple printer) and they could not get this printer to properly print. It is defective and all we wanted to do is return it and repurchase a new one but seller does not respond to our refund requests.IN AN ADDENDUM to the above, with Amazon Customer Services' help, the seller had exchanged the printer with another one, and this one works well. I have upgraded my previous rating, as they have rectified the issue. Thank you.
ALAIN LAVALLEE
Reviewed in Canada on January 21, 2022
They want to charge me to repair the printer 150$ per hour. A printer that already had problems and refurbished. Still have problem with it. And we paid around $ 400.00 . Wow this is not what I called a deal.
LittleGreyDog
Reviewed in the United States on September 24, 2020
So far it is working fine, but I've only done about a dozen prints. The seller forgot to include a print cartridge and a cable. I complained and got the printer cartridge after about 10 days. I complained again and got the printer cable after a total of about 3 weeks. The machine is noisy and 'clunky' plastic. I should have kept my old HP printer (about 20 years old, working perfectly, which is why I chose HP again), but I was moving and it was huge and heavy (and I was never able to photo-copy or scan or fax on it, was only able to print). I did not know that they had figured out how to make them light-weight and more cheaply to save a few bucks. But revelation, here it is.
TexasTaxMan
Reviewed in the United States on April 25, 2020
7 years ago, I purchased two of these HP laser jet pro 400 401n printers - they were workhorses - ran thousands of pages through them. As an Enrolled Agent, with a client base of about 165 clients - after electronic filing of returns, I print off copies of those returns for my clients. Both printers died this past year, so I purchased a "renewed" or refurnished laser jet pro 400 401n printer. Contacted seller and they took back this printer at full cost and replaced it with a much better printer, for little additional cost. Very pleased with the outcome of this transaction. Will work with this seller again!
Metal Head
Reviewed in the United States on October 10, 2019
This worked for me for over 4 years without incident until our house was hit by lightning. A friend recommended a different printer (Brother) and against my better judgement, I went with it. Needless to say, after 6 different Brother printers and countless hours wasted with Brother tech support over the course of ONE YEAR, to which they finally said tough luck, it's out of warranty, I finally bought another HP Laser Jet 400 Pro. If you want years of trouble free reliability and long and fairly inexpensive ink, buy this baby! Wakes up from sleep mode fast, prints fast, doesn't jam, etc.