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- #54,539 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden)
- #133 in Robotic Pool Cleaners
Elizibeth Reynolds
Reviewed in the United States on January 29, 2025
All you have to do is put this sucker in your pool and clean it when it gets full and your pool will be clean in no time. It is a little heavy after you put in in pool from water weight. It picks up everything but big objects. It is a huge time saver and covers my whole pool sometimes you have to steer it but over all good value for my money and the water is so clear you can help but jump in.
David Quessy
Reviewed in Canada on July 17, 2024
Works great, not too heavy, still working after 2 years, easy to clean. Yes, a little expensive, but how much does it cost you to have a pool boy cleaning your pool? Even my mom at 80 can throw it in the pool, and take it out
Phil
Reviewed in Canada on August 5, 2022
Nettoyage de piscine creusee le robot est tres lent comparé au model anterieure (Aquabot turbo T)
Harold
Reviewed in the United States on July 8, 2020
I have owned several cleaners. This Triton replaced my second Hayward Tigershark. The Tigershark cleaned well, but the necessary maintenance of changing the internal drive belts is complex, and physically difficult. I began to explore alternatives. I decided to try a cleaner with external belts easy to access for periodic replacement, and without an overhead swing arm. I bought this Dolphin Triton. Pickup is good. Wall climb is good. Cleaning the filter is easy. Operation is simple. I edit this review in season 4 (2023), and on the whole, I am impressed. In the initial review several years ago I did not give this machine 5 stars because (1) Fine material pickup is disappointing. If sand or DE gets into your pool, the Triton will merely stir it. The Triton comes with two sets of filters, one set for fine substances, another for material such as leaves or evergreen needles. After numerous uses I find the fine filters to be ineffective. Ironically, the more often you clean them, the less effective they are, and (2) The impeller jams easily. If your Triton stalls after a few seconds of operation, it is likely that a twig or leaf is the problem. It is easy to access and clear the impeller, but it will jam.In August 2021, I added the Micro Pre-Filter Insert, Maytronics part 9983106, which cost about $60.00. It is a supplemental filter which sits inside the filters which come standard with the unit. I was seeking a solution to poor pickup of fine material. The addition of this supplemental filter greatly improved pickup of all material, to include leaves. In my opinion, if you own this machine, add the Micro Pre-Filter Insert.Early October 2023 update: Season 4 for this machine is ending. I now upgrade my review from 4 to 5 stars for overall performance, ease of maintenance, and durability.Early July 2024 update : Season 5. This machine has been operating at least once a day for a month. It is performing well. A belt slipped last season and I was able to easily reset it. External belts are an advantage of this design.
Aaron
Reviewed in the United States on June 16, 2019
I was hesitant to purchase this after reading all the mixed reviews, but have always had good luck. I went ahead and bought it thinking my luck would continue. Big mistake. Like so many others, I received a unit that only wants to run for 15-25 mins at a time. I have noticed that even though the unit may stop, the lights on the power supply will stay lit for 3 hours each time. This leads me to believe the problem is with the sweeper unit, not the power supply.When it is running, it seems to wander aimlessly instead of "smart scanning" the pool. The only "smart" thing I have seen it do is go back and forth over a shadow cast by a tree limb thinking it's a dirty spot. It does seem to climb walls well, but will only surface and scrub the waterline in four specific locations in my pool. Perhaps it would do more if smart scanning was working properly, but I can't say. Suction power is good, but it can't pick up larger palm fronds which my old Polaris pressure side sweeper could. The filters are extremely easy to remove and clean and the corrugated filter does a really good job with fine particles. I can also confirm that this unit is shipping with the anti-tangle swivel cable again, which does seem to work.Overall and if this unit were working properly, I'd give it 4 stars (minus one for the palm fronds). Unfortunately it isn't working properly and BackyardPoolSuperstore requires me to go through the manufacturer before considering a return. Based on the complaints I've read about Dolphin's customer service, I am not looking forward to it.I will update this review when all is said and done. I just thought I should warn potential customers that if they want a hassle free pool sweep, look elsewhere.***UPDATE*** I emailed Dolphin's customer service and received no response after 5 business days. I decided to call them instead and was surprised to only have to wait about 20 mins on hold before I got through to a real person. The representative was friendly and helpful, but before doing anything I was required to register the defective device with the company. I asked why I would want to register it if it isn't working and was told that it is their policy. After providing name address, phone number, etc., the rep did a small bit of diagnostic over the phone. He had me try to "reset" the unit by holding the power button down for 30 seconds which was supposed to flash the LED lights, but that never happened. He decided that I have a defective unit and stated that I would have to send the unit in for repair. I asked if there were any other options and was told that I could take it to a local Dolphin distributor (which the closest one was a 30 min drive) or return it to the seller. I chose option 3 and contacted BackyardPoolSuperstore for RMA. They were easy to deal with and provided a Return Authorization without problem.Thank you to them and thank you to Amazon. I wish this cleaner would have worked properly.
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