Me
Reviewed in the United States on February 18, 2025
So much quieter than my last DeLongi. It turns off after making coffee without staying on for hours. This saves electricity costs. It makes so many types of drinks with very little effort. It is sleek and well made. It will take some learning on how to raise temperature but there are enough videos on YouTube, it wont be a problem.The taste of the coffee is spectacular. The capacity is good. It turns on quickly and this machine is very well made.
Philip Mcpherson
Reviewed in the United States on February 10, 2025
Coffee Maker arrived the end of November. In early January the Coffee Maker signaled that it needed to be cleaned/descaled. Coffee maker would not go passed the 1st phase of cleaning. Bought the Warranty. Called Customer Service. Spent over an hour on the phone troubleshooting. They stated they needed to send out a new water tank... took 2 weeks to get here. That didn't work. Spent another hour plus on the phone with Customer Service... they stated they machine needed to be sent back for repairs.... (? Repairs?? How about a replacement?) It has been almost 3 weeks now (Mid February) awaiting the arrival of the boxes & return label. We have called 3 times and been told "it's enroute". Found out this morning our package was delivered to a home in NJ on 1/28/25. We live in TX. CUSTOMER SERVICE IS HORRIBLE! The product makes great coffee drinks.... The hassle of dealing with the company IS NOT WORTH IT! Should have returned in the first place to Amazon for a full refund.... >;(
Carlos
Reviewed in Mexico on September 9, 2024
Excelente cafetera, muy fácil de usar y hace un café exquisito
Svitlana
Reviewed in Canada on November 2, 2024
I'm writing after a month of use. Before that, saeko had been used for ten years. The machine is very satisfied with the quality of the coffee is excellent. In the factory settings there is a low temperature of coffee, we like because the coffee is fragrant and not burnt, but if someone likes it, there is an option to change the temperature and amount of water. With this, you need to read the instructions a little because it's done by pressing the buttons and it's not obvious. The machine makes an excellent cappuccino, it is also possible to adjust the amount of milk. This model is an excellent option for their money for those who like good rich, not burnt coffee and are not ready to overpay for extra functions.
Christian Veltman
Reviewed in Mexico on October 27, 2024
La primera vez que la usamos e intentamos usar la función de preparar lattes y capucchinos y no sirvió. No hicieron válida la garantía y la van a “reparar ” cuando compras algo nuevo esperas que sirva, no la compren. No sirve
faris nazal
Reviewed in Canada on March 5, 2023
Good machine, easy to use, we like it and no issues so far after 2 months of usage. But:Not hot coffee, a bit over warm. I returned Philips because of this issue but this one is the same.The hot water is boiling.Coffee amount dispensed is not a lot so I have to run it twice to get 3/4 of a regular cup size.Most of the time I find a bit of ground coffee accumulated at the back of the drawer. See the picture attached. It might be that one unit that’s defected which I had no energy to return/exchange.It doesn’t dispense the entire milk for the cappuccino or latte. There’s a bit of leftover milk in the milk dispenser that doesn’t make it to the cup. So we have to always open it and dump the rest of the milk to the cappuccino cup.Good foamy coffee layer!If the above don’t bother you, buy it. What’s bothering me the most is that the coffee is not that hot.
1kingsdaughter
Reviewed in the United States on November 30, 2023
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R Smith
Reviewed in the United States on November 10, 2022
Ok, that'll probably sounds like a click-grabber since it's the first that I've actually owned. But it's not the first I've used and it seems on par with much more expensive machines I've frequently used (and drooled over).Set-up was easy and after doing the initial pump-priming I was ready for my first espresso. After the recommended 1st couple of runs I was ready for my first espresso to drink.It took a few tries to get the balance of grind level/coffee strength to where I wanted it (which was expected) but the pulls are pretty consistently where I want them now. My moment of fear was when I chocked it by making the grinds too fine while I had the strength up to max. I calmed down and figured this out after I looked at the troubleshooting to find what the angry little lights meant and dialed back the grind settings and all was fine. Lesson learned: Don't turn the grind setting wheel too much at a time. Baby steps. My expectation is that if I change the type of beans I'm using I'll probably have to tweak it, but again that's expected.Those few times when I want a latte or cappuccino the LatteCrema system is a nice alternative to the more time consuming manual process. I got that option mostly for my wife so she could easily make her own cappuccinos and that alone was worth the price of the option. Fat free milk seems to work best for a thicker foam. Higher fat seems to = bigger bubbles.As others have commented the water container could have been larger. The rinsing cycles will help you go through a lot of water but I appreciate the rinsing to keep all the 'pipes' clean. The LatteCrema system also does it's own rinse cycle which will contribute to the water usage as well. But overall a very small issue and it's easy enough to refill it. Might be nice if they did an 'extended' tank that extends out from the side, but I doubt that we'll see that.Time will tell on durability. I'm sure taking care of the machine correctly will be a factor in that. As in any automatic device they're more complicated with many moving parts. Your typical coffee machine has a lot less break points and moving parts than an automated one. As a result it will be important to follow the maintenance directions to keep it running and in tip-top shape.UPDATE: 3 months in and I'm still very happy with the machine, no issues. I've been cleaning it monthly and it's pretty easy. Been putting a new filter in monthly. Personally I've found I like the medium espresso roasts with an Arabica/Robusta blend. So far we've been using Lavazza beans exclusively because the quality/freshness has been good as has the price point. In three months we've gone thru about 6 KG (13 LB) of beans so I guess we're drinking a fair bit of espresso?