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Reviewed in the United States on February 5, 2025
I received the product, timely, and as advertise. The scope looked and felt great. However, after four uses, it was no longer functional. The seller did contact me and replaced the product free of charge. Was satisfied with their customer service and very thankful for replacing the product after the Amazon return date. New scope is working fine.
AnaBVI
Reviewed in the United States on February 3, 2025
Excelente producto para mi práctica profesional diaria.
Chris Vaughan
Reviewed in the United States on February 14, 2025
I purchased this kit for the home. So many times we have needed these tools to help with a mishap with the grandchildren. My wife and I are medical professionals and this has saved a trip to the ER several times already. Metal and very durable.
Santiago Astudillou
Reviewed in the United States on January 3, 2025
EXCELENTE PRODUCTO JUSTO LO QUE PEDI, QUEDO MUY SATISFECHO POR LA COMPRA REALIZADA
Peds
Reviewed in the United States on August 3, 2024
I should have noted before purchasing that this item is not returnable. The ophthalmoscope is defective because the lens is out of place. All I need to see is a “red reflex” but I am unable to do so with this device. Now I’m out $50 unless my cc company voids the charge.
Anna
Reviewed in the United States on June 7, 2024
Purchased this for an advanced health assessment course. Arrived in good condition and initially seemed like it would be exactly what I needed. Upon second use, the otoscope head broke when removing from the base. There are small springs and pins inside that are not easy to put back into place. Then the bulb stopped working and none of the replacements worked. The parts do not fit well together overall. This product is not eligible for returns/refunds though Amazon, so I reached out to the company directly to ask for guidance. I was told they would send a replacement. This did not happen. The company has not responded to my follow up email. Unfortunately, this kit was a waste of money and the customer service was not helpful - look for a different product that either allows returns/refunds or is from a reputable company. I purchased a different kit in the meantime that has fewer items but was around the same price point.Update as of 6/15/2024 - the company reached out and resolved this :)
South Texas
Reviewed in the United States on May 11, 2024
I bought a scope, being a nursing student, and the scope and case is perfect. It also has extra add-ons that I don’t think i need. But i had a problem with my scope, and their customer service contacted me and took care of the issue. I would buy from them in “the blink of an eye exam!”. I am a satisfied customer.
Laurie
Reviewed in the United States on December 6, 2024
Has all you need and more worth the money
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