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Reviewed in the United States on January 25, 2025
We installed this in our garage gym and set the temp to 88 for a few hours to test it out. When we walked in it was as if the machine hadn’t been on at all and, after inspecting it, it was blowing out cool air. We installed it correctly and everything. Also, the piece that goes into the window for the vent came in snapped in half. Pretty poor quality all around, especially given the high price point
Arthur Cole
Reviewed in the United States on January 10, 2025
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Serge
Reviewed in Canada on September 18, 2024
I have a large open space. This unit cools it down dramatically and fast. I don't like cold but rather cool. Perfect for me.
Julie Samuel
Reviewed in Canada on July 30, 2024
Very happy with this AC unit. Like most it is a bit loud so we have to increase the tv volume in order to hear. But that’s with any units. It’s not loud as in annoying or anything but it’s not quiet. Have realistic expectations. We have it in the living room and it keeps the whole house nice and cold. You need a fan to help circulate the cool air if you have a bigger place. We have 2 bedrooms and it’s great. Also, when ordering I was mislead as to when it will arrive. It came a week later then the date range. When I contacted the seller, she lacked customer service skills, never apologized for the inconvenience, told me “to have patience” as the Canada warehouse ran out and it’s coming from states. I asked where in states and she doesn’t share that info. Lacking customer service and communication. Just be aware - the date it says may not be the date you receive it with many excuses. I wouldn’t buy anything else with this seller. The product itself is a 10/10.
Kiki
Reviewed in the United States on June 20, 2024
I recently purchased the Costway Portable Air Conditioner and Heater for our home gym in the garage, and it has been an outstanding addition to our household. Its ease of installation, powerful performance, and convenient features make it an excellent investment for anyone in need of a reliable climate control solution.Setting up the unit was incredibly straightforward. My husband managed to install it by himself in less than an hour. The clear instructions and included installation kit made the process smooth and hassle-free. It was up and running in no time, ready to create a comfortable environment.The Costway unit is impressively powerful, efficiently cooling our garage, which serves as our home gym. It maintains a consistent temperature, ensuring a comfortable workout space regardless of the weather outside. The dual functionality of both air conditioning and heating means we can use it year-round, making it a versatile addition to our home.One of the standout features of this unit is its remote control and app functionality. The remote control allows for easy adjustments without having to pause our workouts. Additionally, the ability to turn the unit on beforehand using the app is incredibly useful. I can ensure the gym is at the perfect temperature before we even step inside, which is a fantastic time-saver and adds a layer of convenience to our routine. Also, it is very energy efficient which was one of my main concerns.
Aaron Cooper
Reviewed in the United States on June 14, 2024
I don’t know why it does like a car where it gets quiet and then fires back up and is noisy and it does it constantly.
Kimchi Noodle
Reviewed in the United States on June 12, 2024
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Nabi Waqas
Reviewed in the United States on June 1, 2024
Good high quality product. Only problem it is tripping my breaker.
Robbie Geer
Reviewed in the United States on May 23, 2024
First, the item shows up with a broken window kit. So that delayed getting the unit going. Once I did receive the kit, the remote wasn’t responding anymore. What’s worse, now that I’ve waited 5 extra days for the window assembly kut to arrive, the machine blows air. The 300 sq ft room stayed at 81 degrees for over an hour before I gave up and went to a box fan for better circulation. To top it off, customer service says I need a pipe that draws hot air into the unit from outside, to make cold air. When I tell them all pieces are present, they insist now they didn’t send enough parts. First, the product description speaks nothing of drawing air in, second, it only describes an exhaust system. Needless to say I’m disappointed that my intelligence has been insulted at this point with back and forth needless customer service emails.STAY AWAY!
Teen
Reviewed in Canada on July 30, 2023
Doesnt cool too much as per description, Takes 3 hours to really cool space.
Curt Read
Reviewed in the United States on May 8, 2023
I recently purchased this Air Conditioner and I am extremely impressed with its performance. It comes with a remote control and also has an app Control option, making it easy to adjust the temperature and settings from anywhere in the room. The window kit that comes with the unit is also easy to install, and the timer ensures that the unit runs only when it is needed, saving energy and reducing operating costs.The air conditioner is also surprisingly quiet and It effectively cools down my room in a matter of minutes and keeps the temperature consistent throughout the day.Overall, I am extremely satisfied with my purchase of the Air Conditioner. It is an excellent value for the price
Customer
Reviewed in Canada on May 26, 2023
I have a very old house. Furnace was replaced to base board electric so central air us not an option. As an old house it is also has some odd shapes with additions. I would have preferred window ac as I have in 2 other rooms but living room windows are swing out hing style. That is why a portable with vent tube is the only option in that room. Selected this model for a few reasons. Wifi was nice but timer was essential. It said it has a continuous drain option but on install manual says it only works with dehumidifier mode. The drain for the on board water collection is super low to the ground. This makes moving the unit to drain a pain. I will have to figure a better way to plumb a drain hose. Supplied hose is very short. I might make a 2 foot stand to place it on so I can have it stay in place and drain into a bucket. Thats why a timer is important so I dont leave it running and have it over flow a drain bucket. But boy does this unit cool down my living room. A bit noisy but this is all ac units. No one seems to make a quiet fan.
shirley w.
Reviewed in Canada on May 16, 2023
Set up the machine 2 days ago. Fan is the only thing that does what it's supposed to do. Cool mode is just the fan. Dehumidify mode hasn't taken any water out of my very humid apartment. Very cheap and fairly inflexible hose that pulls out of either window kit or body of air conditioner when you move the machine a bit.I am going to try to set up via my patio door in the next couple of days, once my hospital bed is delivered. If it doesn't work in it's new location, I'll be returning it. Returning it will be majorly stressful, as I am housebound. I'm not going to get ripped off for over $600 though. Really disappointed. My apartment is about 30 degrees right now.
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