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Your cart is empty.4.2 out of 5 stars
- #69,879 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
- #79 in Deep Fryers
nati
Reviewed in the United States on August 9, 2024
Custome service was great, even though the return window had passed they still sent us a new fryer to replace the defective one.
Quincy Reed
Reviewed in the United States on November 22, 2024
Since I rely on user reviews to make purchases, I would be remiss if not to share my experience with this unit. It's a good fryer. It worked flawlessly for 3 and a half months. Then, it stopped working. I contacted Topkitch and received excellent customer service. They sent out a replacement and checked back to make sure we received the new fryer and to assure that it was working properly. I was disappointed when the unit failed but I was glad to get the replacement as I really enjoy getting restaurant quality food while using this fryer.
ROY MEDINA
Reviewed in the United States on October 11, 2024
I like the product
Jonas
Reviewed in the United States on July 30, 2023
We liked this fryer, but it stopped heating up after two uses. Having said that, TOPKITCH sent us a new one outside of our return window and we are happy with the product/customer service! Would buy from here again.
richard w vance
Reviewed in the United States on November 21, 2023
While I did have a minor issue with the product, TOPKITCH went way beyond what would be expected to satisfy my concern. They also continued to repeatedly converse with me through a holiday to make sure I was satisfied. This is a company that can be trusted to stand behind their product. I am looking forward to my next purchase with this company!
Alejandro
Reviewed in the United States on November 2, 2023
Update: the manufacturing company contacted me and proceeded to refund the money and apologize for the inconvenience caused.It is a very bad product,1; The handles are very bad, they break off, it doesn't hold with the basket and they move when you are taking things out.2; I used it for a small project and after 5 months it got damaged, it stopped heating and the circuits burned out.3; I called Amazon to make the claim and use the protection insurance that I had purchased, initially they did not want to do it because it had a 1-year warranty from the manufacturer that I needed to contact them; The truth is that I was never able to communicate, I sent emails for more than two weeks, they kept me from one place to another and they did not resolve me; In the end the insurance responded to me.4; but they send the money by gift card and do not deposit it into the account FORCING YOU TO USE the money on Amazon again, it is a scam.
Customer
Reviewed in the United States on August 27, 2022
This is an update to my previous review. Though the product didnt work for me, I have to say that TOPKITCH is a stand up company. Although I was well past my return window, they still gave me a full refund. I will be ordering another fryer from them that meets my needs.
CM
Reviewed in the United States on July 20, 2022
Temperature controls are accurate and it’s nice that you can use only one side at a time if you want. Also, the fry pots have handles for super easy clean up. Holds 6 liters each so get plenty of oil :)
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