Old JW
Reviewed in the United States on February 24, 2025
This printer is easy to use and has several functions for copying, printing and faxing. It was very reasonably priced and delivered as promised.,
S. J. Reiber
Reviewed in the United States on February 19, 2025
Easy set-up, works well. Good print speed. Clear copies.
Brandy Grote
Reviewed in the United States on September 17, 2024
I do like Brother printers, and this one is high on the list. Easy to set up (I added a wifi range extender to give uninterrupted wifi to my phone) easy to understand. I am a HEAVY printer for just a few weeks of a year. This machine ran non stop for a few hours, and did get to the "grey" phase of print quality that all Brother mfc machines seem to get. I may be able to adjust density/quality if I use a pc. I was able to make decent additional copies using the copy function and increasing density. But that causes increased ink use. I went through the included black cartridge AND an "XL" black cartridge. The XL cartridges only allow 250 pages - not as XL as I need.While I am intrigued by the auto refill option offered by Brother, I am unsure as to which level I should get. It will automatically increase your level based on what you print, but won't automatically reduce that level based on reduced use. And it is a bit intrusive, knowing a company can see how much I print. That option can be turned off in the mobile connect app though.The machine CAN easily 2 sided print, but in order to do 2 sided copying, you either need to put each side on the glass, or run the machine as 1 side to 2 side. The ADF is very good using 24lb paper, with printing being speedy. The lower tray can barely hold 150 sheets, fewer means no jams.I haven't scanned yet, but the machine apparently can scan direct to a file without futzing with another program. We use our mfc-j6920dw for faxing. But the color touchscreen and nice buttons on the 1010 would make faxing a breeze.The machine has a small footprint and runs quietly. The wireless functions are good with the wifi extender, and the mobile app is very nice with my S24+ phone. I can print right from my Google Drive, very handy for me. Ink prices vary, but the LC401 cartridges are available in plenty. I got 5 xl black cartridges for under $40, a nice deal. I'm still on the "starter" color cartridges. For the price, this machine is quite good.
Ted
Reviewed in the United States on September 15, 2024
Updated: Since writing this review, I have written to support at brother three times about the slow ink deliveries. They are spectacularly unhelpful, and send boilerplate messages barely addressing my concern. I thought OK I’ll upgrade to the higher level, Maybe they’ll send out ink faster if they see I’m paying 25 a month for the elite tier of pages… Nope! You will still have to wait. I average 2 to 3 days with no ink in the printer, waiting on ink to arrive, and generally speaking I always have a print job halfway done that has failed because of ink running out. I’m downgrading this review to one star because of the EZ subscription service, which is anything but easy or effective.________I bought the device intending to print anywhere from 100-500 pages in color a month. The quality of the output on the device is fine. There's no arguing the ink subscription service is a financial savings versus buying your own expensive cartridges. But in my experience already three times this month, I have run out of ink midway through a color print job, to be reassured by the app, "ink's already been ordered" cheerfully, but then have to wait 3-4 days additional for the ink that supposedly "will arrive before you need it" to arrive. Simply put that's not acceptable for a printer intended for regular usage, especially for color printing. I opted for a higher level subscription because I expect to print that many pages a month...but my $10 a month for ink isn't such a great deal when you're left with a print job half finished and have to wait days to continue it. Be aware if you are going to opt for a higher level of subscription because you intend to actually the device regularly, the ink service is going to lag and be very, very annoying. Also be aware that unless you print in Draft quality at all times, this is going to continue to be the case, because they don't ship faster ink to you just because you opt to print in OK or Best quality. If your printer loses power, be assured that you will likely lose authentication with the subscription service, and re-enabling it is a chore. I haven't faxed with it (who does?) but scanning and photocopying while working OK, also fail to work if one of your color inks is empty. Supposedly you can continue to copy and scan in B&W while you wait for the "E-Z" refill to finally show up....but in reality, error messages on the device display scream at you to replace the ink, and won't go away for you to access the copy/scan panel. SO the only way you can use it such circumstances is to initiate a scan via the PC or iOS app, you can't do it from the device itself while it is in crybaby mode. Finally, there's an issue with the buffer built into this device. The device claims to have a memory built in, but it's paltry. If you print a large print job and your PC print app assures you it sent the whole thing to the printer...it doesn't. The print only accepts some of it. If you dare to print a large job overnight, rest assure come morning it will have stopped after about ten pages in halfway through a page, losing the rest of the print job. You really do have to sit there and make sure your PC doesn't go to sleep until the entire print job is completely executed, or this happens repeatedly. The printer is fairly slow on color jobs, which means if you want to, say, print a 100-200 page doc, you really do need to do it at a time you're going to be able to sit there for hours making sure the PC doesn't go to sleep. Cannot recommend.
Holly
Reviewed in the United States on July 26, 2024
I followed the written instructions, and set-up went very smoothly. I added apps to our phones, and now we can print documents (and photos) quickly from them. Even with the copy receiver extended, it's a LOT more compact than our old HP. The paper tray is enclosed too, so won't get so dusty. The 2-sided printing is a bit different, but it worked after a false start. I printed 100 pages our first day (mostly on draft), and still have over half the black starter cartridge left. It only pulled a couple extra sheets of paper on a long job (I fanned paper a lot). It prints fast on b&w draft; and, as expected, really slow on printing photos (which are edge-to-edge). It's also MUCH quieter than our HP was. I can't attest to the machine's longevity yet. I'm trying the Brother ink Refresh subscription at least through the 2-month free trial (it's actually a print-per-page service). So far it's been seamless, and they already have ink cartridges coming (4 business days including ship and deliver dates). Monitoring page usage is easy but does require an account log-in. Unused pages roll-over to a max of 2-times your plan amount (so 80 pages for the $2.50/month rate). An IMPORTANT thing to understand is that these cartridges stop working when you drop the subscription, so you'll need to order "normal" cartridges first. But at $30/year it feels worth it since 4 regular sized cartridges are $40. And I've learned the hard way, ink dries out, so it's not just how many pages you print. I'm not keen on subscription services, but Brother has made one for low-use folks like us. However, it may not work for boom-and-bust print-job styles.
José Luis Aranda Melo
Reviewed in Mexico on May 26, 2024
Hasta ahorita un excelente producto todo muy bien imprime de maravilla lo único que pues no me gustó es que solo trae cartuchos de tinta de prueba pero por todo lo demás excelente producto
Alfredo r.
Reviewed in Mexico on December 31, 2024
Muy bueno y versátil con todas las características que se requieren de un multifuncional y brother es garantía y muy buena marca de las mejores.
Ryan Phillip
Reviewed in Saudi Arabia on July 1, 2023
Power outlet not rated for KSA, order placed through Amazon .SANo one came to pick up the item for return.
Ian Suárez
Reviewed in Mexico on December 8, 2023
Excelente calidad de impresión, además el poder imprimir desde el celular es de gran ayuda y facilita muchas cosas, al igual que al escanear documentos los pueda mandar de igual manera al celular
Norma
Reviewed in Mexico on August 27, 2022
Fue fácil de instalar y muy rápida para imprimir, solo hay que bajar los controladores para empezar a utilizarla de manera intuitiva aunque es un problema encontrar los cartuchos de color y negro es costoso, claro que imprime muy bonito pero... Como conseguir los cartuchos originales que cuesten menos que la misma impresora? No se vale que vendan un producto y luego no se consigan los insumos y de haberlos que el costo sea mayor a la misma impresora