so i found myself pleasantly surprised. After leaving my old review, bossin took the initiative. they reached out to me personally with a strong and generous desire to solve the problems i have with my chair. although my experience with the chair was a bit rough, their support was top notch. i now feel a lot better buying other bossin products because i know they got my back. Bossin stood behind their product to ensure i was happy in the end. this has never happened to me before. no seller has ever tried to reach out to me and help me out so proactively. good show bossin support. you save me as a customer.old review:Its advertised as durable, but don't be fooled, its not. So heres its issues from the ground up, literally.-The base has a removable leg so it can fit into the box. once attached, the base will not sit balanced. it will sit on a slight angle, enough to stress your back-where the seat of the chair sits on the adjustable base, its not firm. it will rock from side to side and further add to the level balance issues of the seat.-where the backrest connects to the bottom if the seat, the metal plates holding it up will constantly make loud pop/snap sounds because the backrest can not be made tight enough to sit strait.-the arm rests can not be tightened enough to hold the backrest and thus both wobble.-the cushions are just terrible. arm rests were flat in a week. seat has gone flat in a month.-leather starts cracking and flacking off in a couple months.This is just a terrible quality of materials issue. layzboy one for same price point has lasted 7 years with only leather cracking. I mean no offence to anyone, but I'll never buy this brand again. I regret deviating from better quality brands.

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Very happy with this chair. I am oversize, but at this chair I feel so comfortable and safe.

This product once installed is very comfortable. My only complaint is that following the instruction manual is not clear.

It’s amazing but it does take some time to set up. Took me around an hour to set it up. Other than that it’s comfortable and my back doesn’t hurt anymore. Would recommend.

Comfortable seat and arm rests, the footrest is def a nice addition although the cushions are slightly inconvenient for me. But they add a nice support for your back muscles. Not the easiest assemble and documentation is riddled with grammar mistakes.Seller support has been nothing but excellent. Fast shipping even amid supply chain disruptions.

I purchased this chair as a Christmas gift for my husband. It's comfortable, and sturdy. It's a great chair, but we have two complaints.1. Assembly: The instructions are in picture form, and are not very clear, making it difficult to assemble. Once you figure out the pictures, it's not too hard, but there were some things that didn't make sense, like it telling you to put 4 A screws in the footrest, when they are already installed. It also would have been helpful to have a different sized Allen wrench for the larger screws. We had one on hand, but for those who don't have Allen wrenches, this might be difficult.2. Faulty Part: One of the wheels was missing the metal ring that helps it to lock in place. Now it falls out all the time!I have contacted customer support regarding the wheel issue. If I hear back and get the chair fixed, I will change the review from 4 to 5 stars, because despite the assembly difficulties, it is a great chair!UPDATE: I have heard from customer support, and a new replacement wheel is on its way! They are incredibly helpful. Changing to 5 stars as promised!Also, my husband surprised me with this chair in red for a Christmas gift (yes, we bought each other the exact same chair in different colors. How funny!). It came a little late, but I think that's more because of when he ordered it at a backlog with the USPS. But it was easier to assemble the second time around because we knew what to expect: and no issues with faulty parts!

This is my honest review of the Bossin chair. I am a duel business owner & bought 6 chairs total. Let me say assembly is absolutely a breeze, just follow step by step and the alan key is provided it takes maybe 15-30 minutes total.The quality of the chair is great. The 2 small nitpicks I would mention the seat could have more cushion support for the bottom(your bottom) if you have to sit for long time but the lumbar support really helps and the leg extension feels like it may snap or bend if you reclined and actually rest your legs on it. However that's me. The positives are great and outweigh my being picky. I rarely give 5 stars down the line but they deserve 5 stars as its easy to assemble, great quality chair, no cheap products, its sturdy and just well made. Now the more important part I had a few issues that truly could've happened in shipping , or maybe how it was packed from start , but was missing parts on my last purchase. Regardless Bosdin went out of there way to correct my situation to the best of their ability, of course setbacks are tough at times, however I cant stress they have your back and stand by their product. The last chair I bought they could not send me all the pieces as there was miscommunication or parts were out of stock & I missed a deadline and had to buy another chair for a podcast. Bossin was apologetic and did not hesitate to issue a full refund & understood this is business and did not want to Inconvenience me anymore than I had been. This is a 3rd party seller , keep that in mind when shopping on amazon they could've handled this however they saw fit, but they were highly professional & truly cared about me as a customer, my business and stood by their product which is rare today.I now promote their products on my podcast by choice I get no kickbacks, nothing for free they earned a loyal customer in me with their actions. I will be purchasing 6 more chairs as I simply am impressed with how they handled my situation, they care about their name and product. & The chair is honestly a great product! I bought the black and grey model they are very sleek and comfortable. Basically the bottom line is it's a great purchase and more importantly they will take care of you IF you have a issue. Bosdin really did a great job with sending parts they could with working together and refunded me the amount to get parts needed, at that point I requested a full refund they understood and were reasonable then it was issued they day thay said.What more could you ask for? A good product and a company that backs it. How many times have we gotten burnt or empty promises from a company and had to go through Amazon and a dragged out situation? With Bossin you DO NOT have that worry here .I will always do business with a company that has Integrity and has a good product at a good price and will go out of their way to help rather buy a cheaper chair with a company that may not be willing to help .They also are there for any customer service needs in a day or less via email. Dont hesitate to jump on this product. I looked at a lot chairs and I can only speak for myself every experience was a good experience and even a unfortunate situation was made to be a pleasant experience. At the end of the day you will make your choice but I will continue to do business with Bossin & encourage you to try them as there are a professional company with great products. Give them a chance I really do believe you will be happy and again I rarely give 5 stars down the line but they truly earned it based on the product itself , the company, their professionalism and simply just by caring about YOUR experience with them. Remember the company & relationship you ave with them will always be more important than the product.I hooe my review hel ok s someone.