Rebecca
Reviewed in the United States on December 22, 2024
This is the third Bissell Pet Allergen vacuum I have bought. The first was for a cabin; I loved it so much I bought another for our home. When we discovered a severe mold issue and sensitivity, I used the one we had to vacuum and decontaminate our items but decided to purchase a new one when we moved to start fresh. Having a sealed HEPA system was very important! This was an upgraded model, and while I missed the retractable cord, I was thrilled with the lift-off system.Pros:I have intermittent back issues that keep me from using a heavy vacuum. While this is not the most lightweight vacuum, it pushes with such ease that I wondered if it was self-propelled. When the pod is removed for detachable, canister vacuuming it is light. This is such an upgrade, as we previously had to have one person move the base of the vacuum with the hose while another person used the attachment, or else the vacuum would tip over. Great design upgrade!The headlight on the front illuminates every dust, crumb, and hair, so I get as much picked up as possible. This light was much stronger than the previous model I had.The Sealed HEPA Allergen System is the most important for us at this time. This means it has a HEPA filter that captures and holds 99.97% of the dust and particles inside without blowing them back out, up to 0.3 microns.The power of this vacuum far surpasses any other vacuum I have used. It is incredibly easy to maneuver and almost feels as if it is helping propel itself. The surface technology that automatically shifts from carpet to hardwood is a huge bonus.The canister is easy to empty from the bottom. It removes with a push of a button, and the bottom opens to empty debris with another push of a button.Cons:The only thing I miss from the previous model is the retractable cord. On the other hand, my kids do not miss it as sometimes it would retract unpredictably and wildly.
Phillip Shearin
Reviewed in the United States on October 25, 2024
The BISSELL SurfaceSense Allergen Lift-Off Pet Upright Vacuum is second to none. If you have pets hardwood floors and carpet this vacuum works wonders. The LED Lights help you see the dirt and debris on the hardwood and carpet. The lift off feature is great for stairs and other hard to reach areas!! The hose system works great to remove anything on baseboards and edges of floors and carpet the led light on the provided attachment is also a game changer. I really like how on the hardwood the brush is slowed down to help pick up the debris and not throw it all over the floor like other vacuums. I give this vacuum 5 stars!!
Jack Otto
Reviewed in Australia on September 18, 2023
I tried to cancelled my order because it was not suitable for Australian power voltage it was 110 volt instead of 240 volts.I cancelled it more than two weeks before it arrived at my post Office and it was declined.I emailed to Amazon about it and have not heard from them.I want a refund or a Vacuum cleaner what is suitable for Australian voltage.
Nikky
Reviewed in Canada on December 12, 2022
Very powerful vacuum and very good on carpets and hard floors. But it is awkward, heavy and not user friendly. Would be good in a big area!Easy to clean out but so heavy. I am sorry I got that. I was looking fir a lighter thing for quick sweeping!
Rhiannon Konop
Reviewed in the United States on November 30, 2022
I have been using an 8+ year old (not exactly sure when I got it, maybe 10 years ago) Kmart special. I tell you this to understand what I'm comparing this machine with. We have a golden retriever, two cats and several little dirt trodders in our house. Did I mention we live in the desert where you always have a thin film of dirt on your floors?It took my husband using our vacuum to realize how badly we needed a new one. Some looking and price assessing led us to this one. Read many reviews right here on Amazon as well as Google searching and decided to give it a go. I am not disappointed!The suction is wonderful! It pulled pet hair and even some cat claws right off of the living room rug (that had just been vacuumed the night before, twice).I think the length of the cord is fine, but I've never had a vacuum that could go through my entire house on one plug.It differentiates between my tile, carpet and rugs quickly! You can hear the change and there is even a suction adjuster right on the handle. *Pay attention to this adjuster as it may cause you to not have suction and think it's not working very well if you accidentally have it on the plush carpet setting instead of bare floor. Since I'm not used to this feature, I thought my vacuum had issues on the second use.It will get right up along the wall and pick up cat litter whether you push it alongside the wall or right up to it from the front.The crevice tool also has an led light that is bright! The lights in the front of the main vacuum are also bright and really show the dirt.It's not a heavy machine, in my opinion, but it's not super light either. It maneuvers with a smoothness I've never felt before in a vacuum.I do not have any cons for this machine as of yet. It's exactly what I was hoping to purchase. Maybe my expectations are lower than others, but it's a huge improvement upon my upright vacuum and my robot vacuum (which we really only use to try to help keep down the dusty dirt layer and pet hair from the tile). I wish any potential vacuum buyer luck in finding what works for their house.Edit: I found a small con, for me. The canister empties from the bottom. The top of the canister also opens up for cleaning with a slight twist. I was used to twisting and shaking my old canister piece to get everything out and accidental loosened the top part. Hubby accused me of trashing the new vacuum.Also, if you pick up a ton of hair, it does stick towards the top of the canister, but pulls out easily.