John Mountain
Reviewed in the United States on August 8, 2024
I give the product and the company 5 stars. We used a suction wave shaper and it was very difficult to install every time we wanted to use it. One day we lost it because I forgot to take it off. I was bummed because of the cost of having to buy another one. Someone told me about Flip Surf and that it was the best wave shaper on the market. I bought it and now I’m glad I lost the suction wave shaper. With the magnet style wave shaper, it takes 15 seconds or less to install vs 5 minutes plus with the suction style. On top of that, our wave is perfect every time. As for the company, I called their customer service twice to get suggestions where to install it to get the best wave (every boat is a little different) and about the 3 different setting it has. Both times they answered right away. Great product and company. Thank you for making family and friend time much easier when out on the boat.
Ben C
Reviewed in the United States on August 28, 2023
This is hands-down the best mount if you want an attachable wake shaper for your boat. Obviously you'll need to experiment with different brands and mounts and shapers, to see which shaper works best with your boat hull. I've played around with a few, and this one kicks a STEEP and fast wave. Not the longest wave, but it's a big damn wave. You can play around with hull weight to make it longer.The #1 awesome thing about this shaper is that it NEVER falls off. Doesn't matter how good those suction ones are, they all eventually fall off, especially if you don't have a flat spot on the side of your hull.Make sure you let the 3M adhesive mount included with the package to adhere to your hull for at least 24 hours, if not 72 hours. I got impatient with one of them and it fell off because I didn't let it cure for long enough. So just stick it on there, and then wait a few days to make sure it's really on there.But once it's on there, it's rock solid.My boat hull is not flat, it has a curve to it, so I did add some composite shims between the curved area of the hull and the FlipSurf mount, then I filled in the rest of the little gaps with some silicone.Their support is awesome - I always received very fast responses, and even phone calls to answer questions.So far so good!
Jaso Hrizza
Reviewed in the United States on October 4, 2023
Service After Sale, Support, #Results!! Honestly, Jared the inventor - founder - owner operator main man is so awesome ! Seriously there incredible so we bought a replacement because after a while while we goofed up one time and we had this leash that was made well not made but just a little bungee buoy leash and wound up dragging in the water popping the dang thing off and we found it but it broke part of one of the arms and Jared picked up his phone when I called and we texted back and forth a little bit after that but he basically said look you got the last few older units that we had in the batch and the newer design is way better and since we were going to have to swap out the magnets he gave us some great advice a nice discount on a new unit and like literally Maybe 70% off or more on a replacement wedge since we already had the magnets for the new setup and I mean it was like basically 36 hours until we got the backup wedge unit just so we would never be without one again because with the 2007 Mastercraft X15 we got to put a lot of weight and ballasts all got to be on point and we have our attitude adjustment plate but for 2 weeks surfing it's just not clean enough till you put the flip surf on then changes the game or throwing big clean giant beautiful open based waves smooth nice angle great shape and then of course it's so good I can be literally three waves back on my hydrofoil with a 99 CM wing I'm being transferring people wonder how in the heck they doing that with that older Mastercraft and it's definitely a secret combination I'll tell you that!!!So if you've got enough weight in the boat and the wave is stacked up decently and it's solid firm but it's just oh crappy on the shape washing out and you always have to try to have weight or people go to this side of the boat or that side of the boat it still doesn't really do it and I'm going to tell you what try this unit I mean ultimately just follow the instructions on how you do the install and if you need to take it off just do a really slow use some fishing line little plastic spatula take your time and it will come off just fine and the new unit also floats upright makes it nice and easy to see easy to recover if it ever comes off definitely do not use a leash or something nonsense because it wind up getting caught in the water or then if the darn thing does actually pop off because doing 45 mph and you forgot about it or rope grabs it off I mean whatever but if you lease the darn thing the boat then you're just going to basically break it and it will still probably come off but unless something silly like that happens this thing is literally on the side of the boat with a magnet so hard you have to really mess up it's not like it's just go fall off for no reason not a chance of that.Just Mark where your water line is then either lift your boat out of the water on the lift or popping on the trailer all of the Intel all Jared if you got some other questions and enjoy!!!Truly the unit is pretty game changing and the customer service after the sale the support is so on point and you couldn't really ask for anything.... In fact one surf wedge everything was still perfect but it just didn't get all the way sealed or eventually to just had a little teeny bit of a leak so it took on a bit of water just literally shot an email I think or texted Jared and he was like no way Jose that's not supposed to happen and he texted my boat partner and said yo new wedge coming your way and there it was so I mean no matter what you're going to get a good unit and talk about guaranteeing standing behind their product being helpful.Do it to it!!! Try this thing, you got nothing to lose, only to gain !
Christopher L.
Reviewed in the United States on August 28, 2022
A couple of reasons for this five-star review. First, it was a struggle to keep the Delta Mission 2.0 on our boat. When on, it produced a great wake, but it was a buzz kill having it constantly slip or fall off. So frustrating! FlipSurf's magnetic-bracket system really made it easy. No slippage. No falling off. Complete confidence taking it from side-to-side with no problems at all.Second, when I purchased the FlipSurf, I was too aggressive with where I installed the brackets. I placed them too far back, which caused the wake to curl prematurely. Getting back late on a Friday night - I messaged the company via Instagram and Facebook about the issue. I needed to correct it by the following afternoon because we had a surf trip planned for my son and his friends. I was hopeful, thinking it was a long shot, that someone would respond on a weekend. Saturday morning, at 7:59 am, I received a text message. I was shocked, and it was from the company's founder. For the next few hours, he was available. He provided me with straight-forward steps to re-position the brackets, even calling me after wrapping up coaching his son's soccer game to make sure everything was okay.We got on the lake, my son's back-to-school wake surf outing with friends was preserved with a great wake, solid product that stayed on the boat, and a huge sense of relief and gratitude for FlipSurf's product and the company's leader taking such great care.Solid product and, if the CEO provides this level of care, you know that throughout the company, the bar is high for listening and serving the customer. Thank you, Jared. From every aspect, you and your company elevated our experience beyond expectations.