Vepagoo 43301 Tailgate Assist Shock Struts Damper Soft Open fit for 2009-2018 Dodge Ram 1500, 2019-2024 RAM 1500 Classic, 2010-2024 RAM 2500 3500

Worked perfect for our 2024 Ram 1500 Classic Warlock

Updated: I increased the star rating as the company service and support reached out to me and provided a full refund for the product. The 5 star rating is for the business and customer support.Original review: Do not buy!!! Breaks after 4 months of very easy use.

Works as it should.On my 18 Ram Sport, the cable clip falls into the gap it's supposed to fill. Snapping the shock out of thesprocket. So I just kept it off, the cable will eventually rub off the coating. Grrrr.I even tried to enlarge the clip and the cable with 1/4'' of tape and it still fell through the gap.Unfortunately ''almost'' a fatal flaw.

Worked well for 3 months then broke. The instructions are difficult so just look at the picture throw the instructions away and install it. After trying to figure them, out that's what I did and it was an easy install. Terrible instructions for installing bolt into tailgate.****** Changing my review. Lasted 3 months and broke. I didn't even use the liftgate that much. Not worth the money.

I recently purchased a used Ram PU. The previous owner had installed a tailgate damper but it had become defective. I bought this unit as it appeared to be a direct replacement. Install was easy and it works as expected.

Super easy to install and works amazing on my truck. I have purchased these for every truck I have had in the last 5 years, and I would keep buying it. The only issue I have with this is they include 2 tools but don’t include two others that you need. Why not either include them all or include none?

Overall I have to say this item is functional and adds a luxury feature to otherwise simple mid-size trucks. For the first 3 weeks or so I couldn't stop grinning every time I open the tailgate for some lumber or the like.Unfortunately, after about week 3 or 4 I noticed some of the hardware already began rusting. (mind you, this is in TN, not anywhere near salt or rustbelt, on a rust-free truck)About 2 months of use I went to open my gate and it flops open suddenly. Turns out the top threaded insert backed itself out completely and the clip that holds the strut in place is now missing too.It was pretty decent while it lasted, but no longer works without the clip.

Perfect so far. Just installed

This works really well and was relatively easy to install, just find a YouTube video for instructions instead of the manual.Once you do that, it’s really straight-forward to install. I originally bought this because of it’s price point; really cheap so my expectations are really low.Boy, was I pleasantly surprised! It hasn’t failed me yet since I got it installed. For this quality, they can probably charge more - but don’t tell the company that. LOLIt’s rare to find a product that works really well, easy to install with a great price point. Once in a while, Amazon delivers and this is one of those!

Fácil de instalar solo hay que leer detalladamente el manual. Hay que leer, hay que leer.Excelente y funcional solo con un solo pistón es suficiente para bajar la tapa de forma smooth.

Purchased for a RAM 1500 tail gate.Purchased again as a replacement for the first one. Lasted just over a year before the ball stud failed at the tailgate end - sheared off, and the shaft for the piston was bent. Was expecting the same kit and for it to last another year - the functionality is worth it for my spouse.Pleasantly surprised that they revamped their rivnut tool (although I checked the rivnut better this time too). Recommendation to provide both a 1/4-20 screw and the metric one, so that those of us with access to proper rivnut insertion tools (and our own 1/4-20 rivnut) can choose the best one for the application. Insertion of the metric one went much better this time.They also adapted the stud at the tail gate end of the cylinder with a plate that both shortens the run when relaxed (tail gate up) and extends the angle for deployment. Thus the rivnut is not bearing all the force of the movement of the cylinder in a non-circular factory hole. The plate they install over it is supported by the hinge and clamped by the screw, and makes the system truly driver side only (although that is not an issue as you only need one if it is working properly).The remainder of the install was unchanged, so did not have to use those parts. Definitely an improvement, because it took me longer to find and put away the right tools than to do the repair. Glad they paid attention to feedback, and I have more confidence that this ball stud will not shear.Original install history is below:The initial kit inspection looked fine, but once put into use it was a mess.First, the rivnut is for 6mm, and aluminum of the type used for fibreglass panels in vehicles, not steel. The tool supplied was inadequate, as it did not split the rivnut properly - it pulled one side enough to burst and trap the rivnut, but then twisted and bound on the nut and it stripped. I had greased the tool too, anticipating this (lots of work with rivnuts), but it failed on the second backing off and what felt like the burst on the other side. I have 1/4-20 tooling, but of course the ball stud for the shock is 6mm, so it does not fit, so I will have to investigate a new mandrel for my tool. I managed to get it most of the way done by purchasing 6mm bolts at the hardware store and reproducing the tool, but in the end I believe I have stripped the rivnut. I tried to chase the rivnut with a tap, but that was what broke it free and spun it. I was able to get the stud most of the way in, but I have no way to hold the rivnut and turn the stud the last 1/8", so it is loose. I am looking for a 1/4-20 threaded ball stud to replace it with and use proper short side squeeze rivnuts in the application. Just crap parts.Second, the guard that they supply for the support strap did not go on as advertised, and instead tore off the covering for the wire. This will need to be shaved down and heated to soften before install. The inside diameter is much larger than the wire and the covering. Not ideal at all in a northern salt climate.Third, the kit can be installed on the passenger and driver side of my vehicle - all the comments about it not fitting are wrong - there is absolutely no difference from side to side other than the orientation. If I find suitable replacement bottom ball stud hardware, I will likely buy the second one and balance the support - while the hinges are robust, the loading on them is now unbalanced because of the restriction on the one side, and it will wear them prematurely.I have not engaged customer support - Even if they sent me the replacement parts, I would still need to pull them out and re-install, and if they are the same parts they are still the wrong ones for the job and I do not anticipate a different outcome.It was my mistake to have proceeded with the wrong parts in the first place trusting that they knew what they were doing and that the quality would be there. Lesson learned.

Update: I was contacted by their customer service after my initial review. When they saw the problem I had with the cable clip they offered to reimburse me so I could purchase a new set of cables for the tailgate. They were very understanding and kept in contact until the situation was taken care of. Great customer service! I recommend this product but be careful when installing the clip.Installed on my Ram 1500. Installation was easy I was done in about 15 minutes. It works great now my tailgate isn't being slammed when it's opening. The instructions were easy to follow but I did come across a problem. The clip was a bit too tight/ small for the cable and it caused the plastic protective cover around the cable to get scraped off while installing, I have uploaded pictures to show what I mean. I informed the seller and they recommended to remove the clip but that would leave the cable open to the elements and might rust. I decided to keep it on so as not to cause further damage to the cable. Other than that I am content with my purchase as it does what's stated, it assists when opening the tailgate.

Worked for my 2017 ram 1500 installed the shock fairly easy, if your installing on a ram truck and are confused youtube it and there is a good video I used to install mine, the hex key didnt fit for me but it could be a universal key for other years and I had one laying around so it wasnt a huge deal. The shock drops slowly but not too slow where your waiting forever to come down, I would say it's the perfect speed, the only thing I didnt think about before buying is the resistance closing the tailgate with the shock, its noticeable when closing slightly with one arm, when closing with two hands I dont even notice a difference closing the tailgate, over all for the price and ease of instalation it's a great buy to upgrade your tailgate. The customer service is unbeatable! Freaky fast response time which is awesome! christmas, weekends, doesnt matter we were messaging back and forth and that was really nice and helpful, I would definitely recommend the seller because you know 100% you'll get any questions/issues fixed guaranteed in a quick manner! Very happy with the purchase over all! Keep up the great work! :)